The Importance of Business Management Chapter 1 Lesson 1 The Importance of Business Management

Before We Start With the person sitting next to you, discuss how a police officer who directs traffic might be like a manager

What You’ll Learn What is management and the 3 levels The management process Types of management skills Role of women and minorities in management

International Management Question McDonald’s is one of the many U.S. companies that now have branches in many countries. What challenges do you think McDonald’s managers face when setting up an American fast-food restaurant in a foreign country?

“Companies fail when they become complacent and imagine that they will always be successful. So we are always challenging ourselves. Even the most successful companies must constantly reinvent themselves. --Bill Gates Chairman and Chief Software Architect Microsoft

Business World Today Constantly Changing Advancements in technology What’s important in society Competition is fiercer than ever Why?? Increase in diversity and their needs Changes have created new challenges for managers

What is Management? Management = the process of deciding how best to use a business’s resources to produce goods or provide services Resources include employees, equipment, and money Why do you think management is an important part of the business world today?

Supervisory Management Levels of Management Senior Management Middle Management Supervisory Management

Management Chart Level Responsibilities Examples Senior - Establish the goals of the business Decides what actions are needed to meet those goals Decides how to use company resources COO Senior Vice President Middle Responsible for meeting goals that senior management sets Sets goals for specific areas of business Decides what the employees in each area must do to meet goals Department Heads District Sales Managers Supervisory -Make sure day-to-day operations run smoothly - In charge of people who physically produce the company’s products or provides its services Forepersons Crew Leaders Store Managers

The Management Process 3 ways to examine of management works Management Tasks Tasks include: planning, organizing, staffing, leading, and controlling Management Roles Role = set of behaviors associated with a particular job Categories include: interpersonal , information- related, and decision making Management Skills 3 types include: conceptual, human relations, and technical

Group Work With a partner, answer the following questions (You may either bullet or write in complete sentences) What kinds of qualities do you think managers look for when they hire a young person for an entry-level office job? What kinds of problems might a manager in a small store have to resolve?

Principals of Management Managers use certain rules when deciding how to run their business These rules or basic truths are called principals Why might developing management principals be more difficult than developing scientific principals? Researchers cannot control all factors Companies differ in many ways Discover and use what’s best for your company Flexible schedules and dress codes

Women and Minorities Watch: http://www.youtube.com/watch?v=MICUEokqFfs What did you notice? In the past most managers were almost all white males. Why has it been called a glass ceiling? Is it a reality? http://www.youtube.com/watch?v=RALxblFgME8 Over the past few decades there has been a gradual shift. http://www.youtube.com/watch?v=EpjKEZ_K6Wc As companies downsize and managers retire more and more women and minorities are advancing to management positions. As the glass ceiling breaks, the sensitivity to the diverse workforce must be met by managers Example: understanding and accepting religious holidays and customs.

Activity Respond to the following scenarios in your notebook. Explain if a person who does a job well but has poor “people” skills would make a good manager. Should a manager fire a well-liked employee who is not performing well or keep the employee in order not to upset the other workers? Explain your answer

Section 1.1 Math Assessment Answer the following Math Problem: You spend 20% of an 8-hour day planning, 7.5% organizing, 7.5% staffing, 50% leading, and 15% controlling. How much time do you spend on each management function?

Math Activity You spend 20% of an 8-hour day planning, 7.5% organizing, 7.5% staffing, 50% leading, and 15% controlling. How much time do you spend on each management function? Planning: 20% x 8 hrs = 1.6 hrs = 1 hr 36 minutes Organizing: 7.5% x 8 hrs = .6 hrs = 36 minutes Staffing: 7.5% x 8 hrs = .6 hrs = 36 minutes Leading: 50% x 8 hrs = 4 hrs Controlling: 15% x 8 hrs = 1.2 hrs = 1 hr 12 minutes

Class Work (Hand in for Grade) Page 20 Fact and Idea Review #1-5 Case Analysis

Group PowerPoint Project http://www.catalyst.org/knowledge/women- ceos-sp-500 Choose a leader from the above website Create a PowerPoint Presentation that provides the following: Brief Biography (Education/Degrees Held/Basic Info) Positions they have held (NOT Every Single One) How long they have been in their current position Any other information you feel is relevant Slide that contains websites you used to get info