How to Increase HCM Cloud User Adoption with Guided Learning Sofia Donello Oracle University October 22, 2018 When it comes to cloud computing, why does a unified solution matter? We’re going to talk about how the market is moving us from best-of-breed cloud solutions to multi-pillar or “unified” cloud solutions. Our goal is to help you build a long-term cloud roadmap, thinking about your future needs while addressing your current challenges like costly and complex integrations, managing segregation of duties across multiple systems, enterprise-wide reporting and visibility, and end user adoption of new technology. We know that both the lines of business, as well as IT are now involved in making the decision to move to the cloud so we want to speak to the benefits both receive. From Gartner’s Survey Analysis: Cloud Adoption Across Vertical Industries Exhibits More Similarities Than Differences, 18 February 2015: CEOs and CIOs make cloud budgeting and adoption decisions, but they are influenced by business leaders, senior IT leaders and functional IT staff. CFOs control the budget.

Oracle Cloud Enablement All Users Launchpad Introductory / Awareness Learning Oracle Cloud Enablement Product Awareness Learning Guided Learning in Application Structured Digital Learning Project Team & Administrators 2,500+ hours of content 57 Cloud Certifications End Users Guided Learning 2,000+ Business Flows 2

Learning Opportunities in the Cloud Rapid cloud migration and adoption Cost effective training for a large number of end users Customization to cloud applications Awareness of modifications to company processes and policies Staying current on ever-changing new features and functionality Oracle University, will provide your organization with essential workforce opportunities to keep pace with evolving cloud technologies that will benefit you for years to come…

Oracle Guided Learning Accelerated adoption Training available at go-live Updated with all cloud releases Customized to support company processes and policies Reduce Cost and SRs Training Embedded directly in the application Step-by-step guide to avoid mistakes New user training integrated inside the application Just-in-time learning Integrated with Live Application Quick learning on each tasks New changes reflected for experienced user Video : http://bcove.mKe/uchmggvt

Benefits Oracle Cloud Enablement has all the Key Elements of an Effective Cloud Learning Program: Complete SAAS learning solutions Training for all job roles in your organization Multiple training options to suit your organization’s needs Delivered by industry experts Preparation for industry recognized certification Flexible scheduling to suit individuals and teams Excellent value and competitively priced

Who To Contact & More Information education.oracle.com/Cloud Oracle University Cloud Education Account Manager Or send an email to sofia.donello@oracle.com to get connected

Guided Learning Solution Customer Experience (CX) Oracle University Guided Learning Solution CPQ Sales: Sales Performance Management Sales: Partner Relationship Mgt (Sales, Service, CPQ) Engagement Cloud Sales: Sales Force Automation Sales: Incentive Compensation Human Capital Management (HCM) Supported Modules Global HR: Human Resources (Core HR) Workforce Rewards: Payroll Workforce Management: Absence Management Talent Management: Talent Acquisition (Fusion Apps) Workforce Management: Time and Labor Talent Management: Talent Management (Succession, Performance, Goals, Career, Review) Workforce Rewards: Benefit Workforce Rewards: Compensation Work Life Enterprise Resource Planning (ERP) Financials: General Ledger Financials: Expenses Financials: Payables (Cash Management and Payment) Financial Reporting Compliance Treasury Financials: Receivables & Collections PPM: Project Costing and Accounting Financials: Accounting Hub PPM: Grants Management Financials: Revenue Management PPM: Project Contracts Supply Chain Management (SCM) Procurement Order Management: Order Management Inventory Management: Inventory Product Lifecycle Management: Product Lifecycle Management Inventory Management: Cost Management Manufacturing Product Lifecycle Management: Product Hub Order Management: Configurator Innovation Management Order Management: Pricing

Guided Learning – Additional Features TASK LIST GUIDED POP-UP / SMART POP-UP Features Grouping of flows or links in a logical order Task lists by role Shows number of pending tasks Task completed when guide completes Can be reported upon Use cases Month End Close Period Close On-boarding Off-boarding Goal Setting Features Pop up message, with flow attached or no guide attached Role and page driven Can be used for any type of messaging Include links and videos Use cases Force a particular guide to be launched Introductory flow Policy changes New functionality New modules BEACON  SMART-TIP/ HIDDEN SMART-TIP Features Static  icon placed near elements or fields Information is displayed when user ‘hovers’ over the  icon. Not dependent on a flow being launched. Tip is always available on the page. Multiple tips per page Use cases Field level information without need for a flow Provide business context for a field Add supporting information to large forms Addition help for new fields Features A blinking dot placed next to an element or field. Launch a tip with information/links Launch a Guided Learning flow Use cases New information Policy changes Tips Communications