E-Order Manual – Sample Order David Liu / Logistics Jun. 13th. 2010

Agenda Sample Order Process How to access E-Order How to Apply a Sample Order How to Approve a Sample Order Others (Accounting & Logistics) Users & Authorities Markets Q & A

Sample Order Process Application & Approval 1. Application Applicant 2. Approve Dept. Head Key in BPCS & AR/PO confirm 3. Key In BPCS CS 4. AR/PO Confirm Accounting 5. NSO Release CS Delivery & Receive confirm Pickup/Delivery  …  Close (The same process as normal sales order)

How to Access E-Order (Login) URL / Address : http://ferrero.ex-chain.com Using IE, input the E-Order URL, will go to the login interface, then, key in the given user id & password, click button [Login] can login E-Order. URL / Address User ID Password Login

How to Access E-Order (menus for sample order) Using the highlighted menus can enter each module of non-sales order. Menus: - Create a Non-Sales Order : Sample Order Application form - Approve Non-Sales Order : Sample Order Approve - Non-Sales Order List : Sample Order List / Query - Non-Sales Report : Data Summary Report for Sample Order - Inventory (Non-Date) : Inventory Query

How to Apply a Sample Order (1) PO Application PO should be applied before key in sample order by E-Order Key in a sample order The necessary fields highlighted by red-under-line must be inputted. - PO No, Market, Apply date, Receiver, Receiver’s phone-no, - Receiver’s address, Delivery warehouse * Please refer to page 11 for markets list

How to Apply a Sample Order (2) After filled necessary information, you can - Click button [Save] to temporarily save your sample order, or - Click button [Apply] to submit your sample order application. Save Apply

How to Approve a Sample Order 2 steps to approve your sample order(s): Selected sample order(s) Using top-left buttons or the check-boxes at the left side, you can select sample order(s) you want to approve. Click [Approve] to approve selected sample order(s) Approve Only the department head can approve the sample orders applied by his/her department members.

Others (Accounting & Logistics) The procedures from [Key in BPCS/CS] are the same as normal sales order. CS will input sample orders into BPCS, and release sample order after accounting approved. Accounting will check the PO of sample order. Logistics & WHS will do the pickup confirm, delivery & shipment. The shipper will do the receive check by E-Order according to the receipt signed by receiver.

Users & Authorities Accounts for following sample order applicant / approver have been created in E-Order. For the department head, please tell David if you want to assign somebody to approve sample order by E-Order instead of you. For other staff (not listed in the table) please tell David if you need to use E-Order to apply sample order.

Markets As mentioned in [3. How to apply a sample order], you should to specify a market when you apply a sample order. You can select one market from following table:

Q & A Should you have any questions, please feel free to contact David Liu. 021-6875 6266 Ext.653 david.liu@ferrero.com