WT Sanction Flow Chart No Yes No Yes Yes No No Yes No Client Fails to Participate WT Sanction Flow Chart Request Sanction Enter Pre-penalty for 1st Failure on Alternative Plan page; Mail “Notice of Failure to Participate and Possible Sanction” (2290) Within Two Working Days After the Failure No Did Client Agree to Demonstrate Satisfactory Compliance? Make an assignment; provide a due date Did client comply? Yes Yes Attempt Oral Contact & Document Results in Case Notes End Pre-penalty with Compliance After Client Begins to Participate; Use Date Client Agreed to Participate No If Oral Attempt is Unsuccessful Allow 10 Calendar Days After Date of Notice for Client to Respond Did Client Respond? This is the 2nd Failure Within 30 Days of the First Failure If a 2nd Failure Occurs Within 30 Days of the 1st Failure No Yes No Enter Case Note and a “To Do” for 3 Working Days Request Sanction--Click “Pre-penalty” hyperlink, then select “Request Penalty” Provide Counseling Did Client Have Good Cause? Yes Allow 3 Working Days After Failure to Report Good Cause Was Good Cause Reported/Determined? No Sanction Requested Update Case Notes Clearly Stating Good Cause was Determined Yes No Request Sanction--Click “Pre-Penalty” hyperlink, select “Request Penalty” OR click “Request Penalty” hyperlink; Mail “Notice of Failure to Demonstrate Satisfactory Compliance” (2292) Do Not Request Sanction; End Pre-penalty with Good Cause NOTE: The next time there is a failure send a new 2290, enter Pre-Penalty and begin the process again 6/14/05

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