Oracle Cloud: The Who, What, Where, When and Why Oracle Cloud: The Who, What, When, Where, and Why [CAS4170] In this session join Quest International Users Community as it presents key findings from a recent Quest community survey. Get an in-depth look at the Quest community landscape to understand where customers are in their cloud journey, identify industry issues, and highlight key findings, including who is evaluating or implementing Oracle Cloud, what the biggest challenge is, when most customers plan to implement Oracle Cloud, where others are in the cloud journey, and why customers are moving to the Oracle Cloud. CAS: 4170 Tuesday October 23rd 4:45 pm – 5:30 pm Moscone West Room 3012

Jon Vaughn Quest Oracle Community Chief Executive Officer

Agenda The Who: Oracle Cloud users The What: Identifying best practices using Oracle Cloud The Where: Where can I find other Oracle Cloud users? The When: When are other customers journeying to the cloud? The Why: Why are they going to the cloud?

The Who

Who is Quest Oracle Community Quest Oracle Community offers Oracle users the unbiased, real life experiences, benchmarks and best practices they need to successfully plan, deploy and optimize their Oracle technology solutions.  Quest offers best-in-class digital and face-to-face customer experiences, access to a vibrant community of Oracle users and a deep library of relevant, essential content -- presented by an accessible band of real world experts.

Research Methodology Survey of our 55,000-user community Interviews with key business and IT leaders Profile Diverse industries Global enterprises Small, medium, and large businesses Oracle On-premise and Cloud Users Blind and Aggregated Data

The What

Best Practices for Cloud Transformation Simplify and standardize your environment Creating a culture of change management Innovative communication and training methods Executive mandate for cloud transformation Invest in reporting and analytics Make knowledge and people easily accessible Localize adoption goals and targets phased implementation approach Automate data integration 1. Simplify and standardize environment as much as possible before embarking on digital transformation. All customers interviewed eliminated customizations. 2. Build expertise in creating a culture of change management, including the creation and distribution of “super users” driving adoption. 3. Use innovative communication methods such as collaboration platforms, e-learning systems, gamification, challenges and pop-up stands to disseminate key information and engage employees. 4. Secure an executive mandate for cloud transformation. Customers interviewed had a clear champion, typically the line-of-business executive and/or the CEO. 5. Invest in reporting and analytics. Customers interviewed stressed on the need to provide managers with a global holistic view of the workforce for improved decision making 6. Make knowledge and people easily accessible with a single business-sponsored location for employee profiles and enterprise knowledge. 7. Localize adoption goals and targets for the business. Customers who experienced the most success ensured that different business leaders across different geographies were responsible and accountable for setting and achieving adoption targets. 8. Choose a phased implementation approach aimed at minimizing disruptions. Customers had a clear understanding of product capabilities and deployment timescales. 9. Automate data integration for better productivity improvement. Customers interviewed used automation to gather and normalize data from disparate sources.

The Where?

Oracle Cloud Product Adoption HCM and EPM are driving the strongest product adoption Our research shows us the two strongest production adoption are in HCM and EPM, followed by ERP and CX, which reflects what we have seen in the larger Oracle community.

Real stories. Real people. Real solutions. Booth 1512 Moscone South Helping customers plan, deploy and optimize Oracle technology solutions The real story: customer stories about victories and pain points along their Oracle journeys Career-changing connections: guidance and support from a community of users with shared interests Wealth of resources: entire catalog of webinars, blogs, customer stories, community surveys, whitepapers and more Virtual and face-to-face events: connect and learn from peers, Oracle teams and thought leaders on global, regional and local scale Membership benefits: questoraclecommunity.org/membership Real stories. Real people. Real solutions.

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Product Focus/Module … … … Within each one of these products we see that there are modules that are leading the adoption. HCM – Talen Management and Learning Development serve over 50% of the HCM Cloud community. EPM – Planning and Budgeting and Enterprise Performance Reporting is leading the way

Product Focus/Module … … … … … … Not a surprise, but in the ERP space Financials is the highest adoption at 48%...Procurement comes in just under 30%. These are good areas for customers that are looking to move to the Cloud to start with. SOURCE: Cloud Customer Connect Forum Counts, March 2018

The When

Are you on the Cloud? This is a good mix of users that have implemented, are looking, and one that are staying with their current product.

When is the Journey happening?

The Why?

Why customers are going to the Cloud? Modernized Operations Influenced Business Outcomes Enhanced Productivity Process Efficiency Data Security Realized benefits due to improved closing process Improvement in staff productivity Data Driven decisions

Question and Answers