Business Rental Presentation Erin Kramarich Director of Business Rental Sales

Agenda Introductions Program Overview Early Start Program Payment Options Enterprise Plus Enrollment Booking Reservations By Phone Booking Tool Safety & Risk Q&A 2

Program Overview 3

XZ63MSU – Business Use Low Competitive Pricing Collision Damage Waiver & $1M Liability included Unlimited Mileage No Fee for Drivers Under 25 18+ allowed to drive under this contract No Fee for Additional Drivers Discounted pricing for rentals over 30 days Note: Rentals over 30 days should contact Brenda with Safety & Risk in order to extend the state coverage (X6888) Rates extend to Student Organizations/Affiliations

63MSU01 – Personal Use Same Competitive Pricing Coverage is not included – may be purchased Unlimited Mileage No fee for drivers under 25 Must be 21 for personal use No fee for Spouses/Significant Others to drive

Services Delivery to MSU Motor pool at no additional charge Can park personal vehicle in Motor Pool lot while using rental car, no parking pass needed EPlus enrollment mandatory 3 Payment Options Available Purchasing Card Departmental Billing Number Direct Bill to Index Number Provisions for off road use Maintained gravel roads Free enrollment into Enterprise Plus Free Booking Tool for easier reservations All vehicles delivered with a full tank of gas

Early Start Deliveries for Early Monday Morning Delivered on Friday afternoon between 4-6 PM $10 per day charge ($20 Max) for the weekend If travel is commencing earlier (Sunday for example) 1 day at $10 Regular rates start on Sunday Deliveries for Early Weekday Mornings (Tues-Friday) Delivered the afternoon before between 4-6PM Charges will start the following morning If vehicle is requested before 4PM, charges will start at the reservation requested time.

Payment Options – Katie Matzinger 8

Payment Options MSU Purchasing Card MSU Departmental Billing Number Preferred method of payment Name on purchasing card should match name of driver or use alternative payment option MSU Departmental Billing Number Allows those without purchasing cards to rent Tied to a MSU purchasing card One per department, contact your departmental accountant to see if you have one set up Billing number must be provided at time of reservation (8-digit number) Contact Katie Matzinger to request a new billing number Direct Bill to Index Number For individuals/departments with very minimal needs Index number & department name required at time of reservation

EPlus Enrollment 10

Why EPlus? EPlus is our loyalty program Provides a profile for each traveler Includes Name, Address, License, and Credit Card (if applicable), and Contact Info Allows Delivery to MSU Motor Pool Need Driver Information to Deliver the Vehicle Need Cell Phone or Email to supply key box info Simple and Easy to Set Up Earn Points to Use on Future Rentals

Booking Reservations 12

By Phone – Home City Phones are answered by the CAP Team CAP Team is based in St. Louis Have your Contract ID & EPlus Number Contract ID: XZ63MSU EPlus: Specific to the Individual Billing Number: If Applicable Give them Delivery instructions To Bypass the CAP Team 406-586-8010 Press *

By Phone - Airport Phones are answered by National Reservations NatRes Team is based in St. Louis Have your Contract ID & EPlus Number Contract ID: XZ63MSU EPlus: Specific to the Individual Billing Number: If Applicable To Bypass National Reservations 406-388-7420 Press 5, Then 3

Booking Tool Demonstration Easy to Navigate Allows instant confirmation Reduces Phone Calls to the Branch http://www.enterprise.com/car_rental/deeplinkmap.do?bid=028&refId=MONTASU EPlus Enrollment Available Here Print Your Receipts File>Send>Shortcut to Desktop

Safety & Risk – Brenda Lambert 16

Safety & Risk Considerations Insurance Included with Enterprise contract (WSCA) Decline damage waiver option at time of rental Make sure you make reservation with our contract info Visa (purchasing card) Name on card used to book reservation must be the driver for coverage to be eligible State self-insured plan ($250/$500 deductible) Authorized drivers and passengers Volunteer option Purchasing the rental company insurance Foreign countries Other

Incident Reporting Requirements In case of Accident: Call police, get police report, collect other party’s contact & insurance information, document & take pictures if possible Contact Enterprise local branch to file report 406-586-8010, press * Contact Brenda with MSU Safety and Risk 406-994-6888 within five days to file an incident report for all accidents and/or damage to any rental vehicle. File work comp claims immediately.

Contacts and Links Link: Enterprise Online Booking Tool Phone Numbers: Local Bozeman Office 586-8010 press * 24-Hour Roadside Assistance 800-307-6666 Billing issues – Erin Kramarich 406-896-0752 MSU Payment options, online booking help - Katie 994-7508 Safety & Risk – Brenda 994-6888 Facilities – Jeni 994-5503 Email local Main Street branch: EnterpriseRentACar-6313@ehi.com Link: Enterprise Online Booking Tool

Q & A 20