AUSTRIA and its norms Herbert PETZ

Normal norms Come on time “Guten Tag” “Hallo” or “Servus” Good day Formal “Hallo” or “Servus” Hello Less formal Shaking hands is really common Not to hard, not to soft Looking in the eyes (really important)

Normal norms “Herr” or “Frau” and family name Never forget the title Mister and Misses Never forget the title Mag., Dipl.-Ing., Dr., Hofrat, Komm.-rat. Use “Danke” and “Bitte” Thank you and Please “Auf Wiedersehen” or “Tschuess” Good bye or bye bye Loud and clear

At the table Wait for the waiter to be seated Open the door When there is one waiter-women-you When there isn’t one men-women Open the door Help in the jacket Women sits towards the rest of the restaurant Help the women to sit down If she stands up / when she comes back Stand up as well

Business norms Come always on time Be well dressed Always women before Act ‘gentleman like’ Introduce the person you are coming with Never forget the title Normal handshake Keep in contact

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