Last year,....
I contacted the customer
I bought some fuel
And drove to their office
This year...
I contacted the customer
I bought some fuel
And drove to their office
What changed?
Then
Now
The paper disappeared
Today...
I install your product
using a paper Installation Guide
But.... Paper cant be kept up to date
Paper cant be altered... after release
You cant replace paper install guides because...
youre still waiting for your corporate customers...
to buy this stuff...
They already have them, dont they? So, goodbye to paper!
Hello world!
Benefits... Make your install guides available for download to an ordinary laptop (or iPhone?). Reduce time to market. No printing to paper. Reduce support costs. You can correct any doc faults found in first ship.