SAP UNDER IPDS SCHEME

IPDS Integrated Power Development Scheme CENTER GOVT. SCHEME PSPCL already Implemented Restructured Accelerated Power Development and Reforms Programmed (R-APDRP) which covers towns and cities with population of more than 30,000. Similarly IPDS is being implemented under center Government scheme ,in which urban areas are covered in where population is more than 5000 This scheme is useful to reduce AT&C (Technical & Commercial Losses) Losses. Setting a time frame for introduction of measures for better accountability at all levels in project area.

MODULES UNDER SAP SAP- Systems Applications and Products ISU- Industry Solutions – Utilities FICA- Financial Accounting and cost accounting CS/CRM – Customer relationship management BILLING- Bill Creation And Reversal DM- Device Management GIS- Geographical Information system MDAS – Meter Data Acquisition System BI- REPORTS – Business Intelligence reports

Work flow of Billing data in SAP ISU Consumer data receive from DOEACC and migration done by IT in SAP server. Data availability in SAP Server at Data Center Ledger group wise Consumer data sent to sub-division for billing. Meter reader download the consumer data through SBM software on local desktop . Meter reader insert downloaded data in SBM using SBM cable Meter reader bill the consumer through SBM and upload the billing data on local desktop through UPLOAD.LINK Meter reader upload billing data in SAP server using E PAYMENT SERVER.PNG

Work flow after tagging in SAP ISU Field survey will be done by IT dept. For tagging of consumers Based on NIN no. (21 digits), tagging of consumers done in GIS. Data availability in SAP Server at Data Center Requests of consumers like New connection, Name change, MCO etc., handled by CC/UDC in CS/CRM module. Cashier receive Security related payments in SAP and further reconciliation will be done by RA. Meter change request will be done by JE in SAP using goods receive / goods issue process Reports like New Connection Detail, Assessment Report etc. can be generated by SDO/JE/RA in BI Module.

Terminology and Roles CC/UDC JE RA/CC/UDC Business Partner SAP Terminology Description Roles / Role Business Partner BP relates to relation between Consumer and PSPCL. It cover Person or Organisation Name, Address, Mobile No, Identifications and communication Details. CC/UDC Contract Account Contract Account is Unique account number which will be assigned to particular consumer . It cover all Security payments, Bill payments, MCO payments And Other Charges. RA/CC/UDC Premise Premise is a consumer location where Meter is installed like building, Flat, Shop, Factory etc. JE Installation Installation stores the billing properties for one or more device at a premise. Device Device relates to meter installed at consumer site which define detail of meter like single phase meter , three phase meter, CT PT, Bi Directional Meter , Solar Meter And Other Meters.

Other Terminology used in SAP Description MRU Meter Reading Unit basically relates to ledger e.g P12SW42 RSG/Authorization group Regional Structure group denotes sub-division code e.g 4212 Facts/Operand Facts cover sanctioned load, sanctioned CD and other category flag details of consumer Flag/Factor Flag denote various concession flags given to consumer like BE/BPL/OBCST etc. Further factor is a sub-part of flag like EMP06 factor under BE concession flag. Legacy Account No. Old unique ledger account no. of consumer i.e. P12SW421002P

RA ROLES:- CC ROLES:- CASHIER ROLES :- JE ROLES:- SDO ROLES:- Creation of orders New Connection Change Of Name Load Change Meter Change Reconnection Order MISCELLANEOUS ORDER CC ROLES:- RA ROLES:- Check New Connection file Payments All Bill Process Creation and Reversal Check Defaulting List and Other Reports CASHIER ROLES :- To collect all kind of payments at cash counters. JE ROLES:- Complete All New connection , MCO , Change of Name , Load change Process Check all kind of reports and Service order and do verify the pendency SDO ROLES:-

Double click SAP LOGON Icon HOW TO LOGIN IN SAP/CRM Double click SAP LOGON Icon

DOUBLE CLICK ON THIS ICON TO LOGIN IN CRM DOUBLE CLICK ON THIS ICON TO LOGIN IN SAP-ISU NOTE:- To Create / Complete any type of request / order , CRM will be used by CC/UDC/RA/JE/SDO. On other hand to receive any payment ,activity will be done in SAP ISU by cashier. Also good receive & good issue of Meter CT PT will be done in SAP ISU by JE.

LOGIN SCREEN in CRM Enter the User ID and password And Press Log On.

Enter T code to work in CRM Enter T code to work in SAP-ISU WUI_SSO:- WINDOW USER ID _ SINGLE SIGN ON Enter T code to work in SAP-ISU CICO :- CUSTOMER INTRACTION CENTER

HOME PAGE SCREEN IN CRM CC Role CRM MAIN SCREEN

NEW CONNECTION IN CRM Open CRM screen and click on Create Person to create the BP (Account ID). CC Role CLICK HERE

Enter all the mandatory details marked with red color. CC Role

Click on ‘Save Person’ button. CC Role Save here

Business Partner will be created. Now click on Incident/Service Request. CC Role

CRM SERVICE ORDER LIST C C Role

Enter all the mandatory details as shown below. Click on Save button. C C Role Enter all the mandatory details as shown below. Click on Save button. Save

Business Partner and Business Agreement will be identified Business Partner and Business Agreement will be identified. Click on Generate Demand Note. CC Role

Follow the following steps for Demand Note generation Follow the following steps for Demand Note generation. Select the order No. and Click on Continue Button. CC Role

As Per Documents submitted by consumer Tick the required boxes and Click on Save button. CC Role Save

Processing Fees will be posted . Click on Ok button CC Role

Click on Yes button to post the Service Connection Charges. CC Role

Service Connection Charges will be posted successfully Service Connection Charges will be posted successfully. Click on OK button. CC Role

Press Yes or No for variable cost Press Yes or No for variable cost. In this case we are clicking on No button C C Role

Click on Print Preview for Demand Note Generation CC Role

Demand Note is generated displaying the details of the consumer. CC Role CC Gave Demand notice To Consumer for Deposit Security payment At cashier Demand Note is generated displaying the details of the consumer.

LOGIN TO SAP- ISU TO COLLECT PAYMENT AT CASH COUNTER BY CASHIER Enter the User ID and password And Press Log On.

Payments deposited in SAP C ASHIER Role TO DEPOSITE PAYMENT Using T code FPCJ form CASHIER ID TO DEPOSITE SECURITY.

CASHIER Role

NOW PAYMENT DONE THEN FILE SEND TO JEE TO INSTALL METER AT COMSUMER SITE/ PREMISES

RA will login in CRM ,below pending list will be shown to verify payments made against each Contract account. Further RA will send orders to SDO RA Role

SDO will login in CRM ,below pending list will be shown SDO will login in CRM ,below pending list will be shown. Further SDO will assign orders to Concerned JE for further process . SDO Role

JE Activity for TMD (Technical master data) Creation : Login with user Id and Password In CRM

Click on Technical Data. JE Role Click here Click here

Click on Save button. Click here JE Role

Device Installation Order has been created. Click on OK button. JE Role

Click on Complete Processes > Complete Dev Install Order. JE Role Click here

Select the Order No. and press Continue. JE Role Click here

Superior function location is feeder code tag by LT and HT poles Click on Save button. JE Role Superior function location is feeder code tag by LT and HT poles

MIGO :- Movement in Goods out To Issue meter from ME Lab, use T-code MB21 by JE

Enter the device number and Installation Date. Click on ‘Step forward’ JE Role Click here

Below is NIN number mark on each pole which need to be fill in meter installation process by JE. Initially NIN tagging on poles will be done by IT Deptt JE Role

Enter NIN No. and Cable Size in Next step for Service Cable Creation Enter NIN No. and Cable Size in Next step for Service Cable Creation. In this same step Building Id will get updated on Premise JE Role

Click on Save button. JE Role Click here

Click on ‘Complete Technically’ button to change device installation order. JE Role CLICK HERE

Device Installation order is technically completed. JE Role CLICK HERE

New Connection Order Is technically completed. Click on OK button. JE Role CLICK HERE

SAP screen after New Connection Creation

Customer History (See all bills and orders)

After NEW Connection order completion, CA automatically goes In MRO for Scheduled Billing Through SBM.

RA Work In case of wrong bill generation , RA can create consumer bill in sub division based on next screen.

To Create invoice click on ISU Billing Tab RA Role

Log-in for GIS Portal Go to the internet explorer & type address http://vsapprdep1scs.pspcl.in:56300/irj/portal Enter the username & password to login into the system. New user can contact 96461-19129 at data center to create user id.

After entering into portal ,Click on the GIS system tab to enter into the GIS system.

Digitized Satellite imagery

In case any changes is required in current Network lines, New pole/ line can be drawn in GIS process by JE JE Role

Double click Internet explorer icon Login For BI Reports Double click Internet explorer icon

http://wss.pspcl.in:56300/irj/portal Enter login id and password

BILLING REPORT IN BI

Output of Report

To Download SAP/CRM Manuals OPEN PSPCL To Download SAP/CRM Manuals OPEN PSPCL.IN Site > Then Click on IT User Manuals to check SAP ISU AND CRM Manuals

LIST OF ORDERS

Questions

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