Say hello to your new benefit!

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Presentation transcript:

Say hello to your new benefit! Quality care. Anytime. Anywhere. 24/7/365.

Our Services Board Certified, US-Based Doctors Available by phone, web, video chat, or mobile app, 24/7/365 Medical Bill Negotiation Service Pharmacy Savings Program All these great benefits, plus access to our industry-leading customer support… All from the comfort of your phone or computer!

Key Benefits of the Program 24/7/365 access to care in minutes Unlimited use, with no copays or per-call charges Talk directly with experienced doctors and professionals Connect by phone, web, video chat, or mobile app Covers you and your entire family Prescriptions called in to your local pharmacy (at doctor’s discretion) 100% HIPAA Compliant and private 94% of calls can be resolved on first call High quality care on your schedule. Anytime. Anywhere. AllyHealth saves you time, money, and frustration!

Telemedicine

How it Works – A Few Simple Steps You have cold-like symptoms but don’t have the time to sit in an urgent care waiting room. Instead, call AllyHealth: Step 1: Medical History You are required to complete your medical history online, by phone, or by fax prior to requesting a consultation Step 2: Request a Consult You can simply log on to your account, or speak with one of our care coordinators, who are available 24/7/365, to request either a telephone or video consultation. Step 3: Speak with the Doctor A board-certified physician licensed in your state reviews your medical history and provides a consultation over the phone or through video chat, just like an in-person visit. Step 4: Resolve the Issue The physician recommends the right treatment for your medical issue. If a prescription is necessary, it is electronically sent to your pharmacy of choice. Step 5: Continuity of Care The physician documents the results of the consultation in your medical history. Consultation information can be sent to your primary care physician. Step 6: Follow Up We send you a follow up email to ensure that you got the care you needed and to see if you have any feedback on your experience.

How it Works When to use Telemedicine Prescription Management If you’re considering the ER or urgent care center for a non-emergency medical issue Requesting prescriptions or to get refills If you’re traveling and in need of medical care During or after normal business hours, nights, weekends, and even holidays Electronic prescribing (SureScripts) or by phone Frequency of prescribing lower than same diagnoses when comparing best provider practices (about 80% vs. 83%) Use of antibiotics limited to short durations; patient education and physician reminders for appropriate use No prescribing of DEA-controlled substances, medication for psychiatric illness, or lifestyle drugs Generics automatically recommended

Common Uses Adult Care Pediatric Care Acne Allergies Asthma Bronchitis Cold & Flu Ear Infections Fever Headache Infections Insect Bites Joint Aches & Pains Nausea & Vomiting Pink Eye Rashes Respiratory Infections Sinus Infection Sore Throat Urinary Tract Infection Cold & Flu Constipation Ear Infection Fever Nausea & Vomiting Pink Eye And More!

94% Highest Quality of Care Patient medical issues resolved* More than 1,000 board-certified physicians and 2,500 licenses (less than 10 minute average physician response time) State Licensed, Board Certified, and credentialed physicians Average 15 years of practice experience Specialized training in communication and diagnosing patients over the phone and through online video Multilingual Family practice, internal medicine, pediatrics, and emergency 120,000+ Consults delivered annually by our telemed network 94% Our physicians adhere to highest quality standards and NCQA and URAC guidelines (National Committee of Quality Assurance Certification Complete Q3 2015*) Patient medical issues resolved*  96% member satisfaction! * 6% unresolved: 2% Out of Scope for Telehealth, 2% Seeking Medication Only, 1% Referred Elsewhere, 1% Sent to the ER

Activating Your Account Go to www.allyhealth.net/activate-account Or you can call 888-565-3303 (extension 2) Enter your Zip Code and Date of Birth Complete your registration (5 minutes) Create Username and Password Confirm and update your personal information Provide your Medical History Add your family members and dependents (if applicable) Don’t forget to download the mobile app (for iOS, Android, or Windows) by going to: http://www.allyhealth.net/getapp/

Enter Your Zip Code and Date of Birth

Complete Your Registration

Registration Complete

Access Your Account

Accessing Your Account Three easy options: Go to http://member.allyhealth.net on your web browser Call 888-565-3303 (extension 1) Mobile app (http://www.allyhealth.net/getapp/) Average wait time to speak with one of our physicians is less than 10 minutes!

Select Your Doctor

Review Physician’s Profile

Choose Your Appointment Time

Also Available on Mobile Access to a doctor at home, at work, or on the go Video & phone appointments Complete medical history Send and receive secure messages Symptom checker

Medical Bill Negotiation Service

How it Works Our professionals will review any medical or dental bill of $200 or more at no cost to you. Medical Cost Advocate is your expert source to review and negotiate out-of-pocket healthcare costs / bills: Experienced: Ten year track record of negotiating healthcare costs Professional: Negotiators are attorneys and industry professionals Effective: Proven approach yields 20% - 50% savings No Risk: You only pay if you save! (Payment is 33% of the savings negotiated). Comprehensive: Ideal for any health plan, insurance status, or bill type. Professional negotiators advocate for you Negotiate directly with medical providers Medical and/or dental – before or after the procedure Respectful of patient/provider relationships User friendly, web-based and secure

Accessing Your Account Go to www.allyhealth.net/medical-bill-negotiation and click on the link to negotiate a bill Click “Get Started Now” near the middle / top of the page Set up an account by entering an email address and password (make sure the “Group Code” is entered as “ALY100” Select “Submit a Bill” and follow the four-step process You can access previously submitted bills by clicking on the “Manage Account” tab from the home screen

Pharmacy Savings Program

How it Works Save up to 85% off of the retail cash price for any FDA-approved medication at over 60,000 pharmacies in the US Discount Drug Network’s discount card wrap program adds an additional dimension to your health plan: Provides individuals who do not participate in the defined pharmacy benefit with significant savings off of the retail cost of prescription medications. Serves as a “secondary benefit” for participating members by offering discounts across a variety of situations, including: Fills during the deductible phase of coverage Fills of non-covered drugs Temporary loss of benefits 10% - 85% prescription discounts Varies by drug and by pharmacy Generic discounts are strongest Over 65,000 participating pharmacies Ability to search pricing via online search tool Compare pricing to your insurance price Discount card can often provide lower pricing than insurance copays and costs Disclosure: Discounts cannot be combined with insurance discounts.

Accessing Your Discounts You will receive your Prescription Discount Card in the mail with your welcome letter Simply take your card to your local pharmacy and present it to your pharmacist and ask them to compare the discount card pricing with your insurance pricing (you will always pay the lowest price) If you would like to compare pharmacy prices, Go to: www.allyhealth.net/drug-pricing Enter the name of your drug and your zip code Compare pharmacy prices Take your discount card to your pharmacy of choice and save You can also call 877-537-5537 to speak with one of our agents who can assist you by looking up our discounted pricing at a pharmacy near you.

Why You’ll Love it! Save Time, Money, and Frustration!! Convenience: Licensed physicians available 24/7/365 No waiting rooms, no closed offices, no waiting weeks for an appointment Receive answers and treatment within minutes via phone, video, or app Peace-of-Mind: 100% acceptance regardless of preexisting condition or age No limitations on usage Full family coverage Board Certified, state specific Physicians and other vetted professionals Savings: No per-call fees or additional charges, it’s 100% included! Significantly less expensive than typical PCP, ER, or UC visits Save on out of pocket expenses (i.e. high-deductibles or copays) Less time off needed for doctor appointments

It’s SOOOOO Easy! 24/7 access just a phone call or a mouse click away… Next time you or someone in your family fees sick Call: 888-565-3303 (extension 1) Click: member.allyhealth.net Next time you have a medical or dental bill that you’d like to have lowered Click: www.allyhealth.net/medical-bill-negotiation For easy prescription savings Call: 877-537-5537 Click: www.allyhealth.net/drug-pricing YES! It really is that easy!

AllyHealth Member Serivces THANK YOU! AllyHealth Member Serivces member-services@allyhealth.net 888-565-3303 (extension 3)