Chapter 7: Transformative Mediation Dr. Allan Barsky Conflict Resolution for the Helping Professions 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Transformative Mediation Crisis in interaction Focus on emotions, relationship, process Outcome is secondary Transform society Bush & Folger – The Promise of Mediation 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Transformative Shifts Violence ☛ Peace Avoidance ☛ Engagement Contempt ☛ Respect Competition ☛ Collaboration 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Rationale for TfM Empowerment Recognition Dignity & Worth Reverse negative conflict spiral Empowerment Recognition Respects capacity of people to make good decisions for selves Dignity & Worth Self-Determination Expanded Choices Encourages constructive engagement in conflict Civility Honesty Reliability 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Empowerment Strategies Control over process Caucusing Facilitating insight Facilitating creativity Accessing information Growing with conflict Client-Centered 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Empowerment ≠ Power Balancing 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Empowerment: Staying out of client’s way “You think I’m stupid. Stay out of my way. You think I’m stupid. “ ~ Chester Bennington 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Dr. Allan Barsky - Ch. 7 Trasnformative Mediation Recognition SHIFTS Reflecting on other’s situation Letting go of own viewpoint – open to other’s Showing understanding and concern Apologizing for having thought poorly Changing behaviors in light of new understanding 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

RECOGNITION Strategies Model recognition Facilitate emotional empathy Facilitate cognitive empathy Identify – agreements & disagreements Support apology & forgiveness Prepare clients between sessions Orient clients toward each other, provide clients with safe time and place to engage in meaningful conversation, ask clarifying questions, support client decisions, allow clients to express emotions and conflicts, help clients using role reversals and persepctive taking 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Limitations of TfM Effective… how defined? How measured? What if clients don’t want transformation? Investment of $ and Time Short-term intervention… long-term conflicts 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Dr. Allan Barsky - Ch. 7 Trasnformative Mediation Discussion Questions 1. Critical Analysis 2. Transformative Dialogue 3. Empowerment vs. Power Balancing 4. Good Match 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Role-Play 7.1: Glass Ceiling Dr. Ana Pinellas – associate professor Dr. Cory Danson – dean Allegations – sexist, blocking promotions Madison – prepare for “empowerment” strategies 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation

Dr. Allan Barsky - Ch. 7 Trasnformative Mediation 11/8/2018 Dr. Allan Barsky - Ch. 7 Trasnformative Mediation