LISTENING We have been given two ears and only one mouth so we can listen twice as much as we speak. Epictetus.

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Presentation transcript:

LISTENING We have been given two ears and only one mouth so we can listen twice as much as we speak. Epictetus

DEFINITIONS HEARING – the reception of sound LISTENING – understanding and interpreting sound in a meaningful way

COMPREHENSIVE LISTENING Listen for understanding Remember the message Take notes Determining the meaning

Comprehensive Listening Activity OODRWWTS OTTFFS Waiter

CRITICAL LISTENING Adds a dimension of judgment Involves comprehension and evaluation Look for truth Examine the source

Critical Listening Activity How would you rate the honesty of the following professions: Minister Banker Lawyer Teacher Doctor TV reporter Local politician Car salesman Pharmacist Why?

DISCRIMINATIVE LISTENING Listen with all the senses Listen beyond the words into the context Watch for verbal and non-verbal cues Listen for something specific

Discriminative Listening Activity View the following movie clip

THERAPEUTIC LISTENING Provide a troubled sender with the chance to talk through a problem Requires full attention Develop a supportive climate Be discreet

Therapeutic Listening Activity This is the most exciting day of my life. That’s really a beautiful dress. I owe him a favor so I guess I better do this. She believed everything she said about me. Look, we’ve gone over this and over this.

APPRECIATIVE LISTENING Listening for enjoyment Individual response is important Music, theatre, literature, movies, and even speaker delivery

Appreciative Listening Activity Music Appreciation