Learning Outcome Understand the physical and emotional effects of bereavement and grief Criteria for Assessment 1.1 1.2 Understand & appreciate some models of grief Explain the effects of bereavement and grief.

The Stages of Grief and Mourning Unit AD5

Models of Grief Theoretical generalisations Help us to understand Wide variations

We can say that………. Generally speaking Most people Go through most of these stages BUT Not all people will go through all of them

Time scales Vary enormously Not necessarily linear People do not move smoothly from one stage to another Often move back and forth between phases over lengthy periods of time

Well Known works Dr Bill Webster Colin Murray Parkes William Worden Various Books, Pamphlets and Web site Colin Murray Parkes Beravement William Worden Grief Counselling and Grief Therapy Elizabeth Kubler Ross On Death and Dying

Models The following is a synthesis of the models of Colin Murray Parkes and William Worden

The Stages of grief Shock & Numbness Yearning & Searching Disorganisation & Despair Re-organisation

Shock & Numbness Disbelief, emotions are blunted “it hasn’t really happened” Sense of unreality, denial “it’s a bad dream and I’ll wake up soon” Because reality has not yet penetrated, the bereaved person can appear to be quite accepting of their loss and to be holding up well

Yearning & Searching Intense sadness Distress and painful sobbing Feelings of emptiness Insomnia, dreams and hallucinations Clinging to the past and idealising the deceased The bereaved person may think they see and hear the deceased. Even very small items belonging to the deceased may become precious.

Disorganisation & Despair Mood swings, sometimes extreme Anger Guilt Anxiety During this stage the bereaved may have difficulty in concentrating or remembering Even simple things. Thay may feel insecure and vulnerable

Re-organisation Gradual de-sensitisation A realistic view of the deceased Acceptance of the finality of the loss Re-definition of identity. This is a time of healing, when the bereaved begin to come to terms with their loss and begin to move on in their life.

Learning Outcome Understand the needs of the bereaved and give support Criteria for Assessment 2.1 2.2 Establish appropriate agencies & operate referral procedures Describe the special needs of bereaved parents & siblings

EDUCATIONAL PROGRAMS & PUBLIC SEMINARS                                                                                                                                                                        Facilitated by Dr. Bill Webster Dr. Bill Webster brings a unique blend of personal experience, academic education and many years of practical application to his work. Acknowledged as a dynamic, personable and practical speaker, Dr. Bill combines his own story with his knowledge and sense of humor to effectively communicate his message. Learning Goals Professional Seminars Seminars for Grieving People Recent Professional Speaking Engagements

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support. It offers information, advice, education and training services

                            |                      |   Helpline       08452 03 04 05                                                                                Help for grieving children and their families Winston's Wish helps children rebuild their lives after the death of a parent or sibling, enabling them to face the future with hope. We offer practical support and guidance to families, professionals and anyone concerned about a grieving child. We want children to avoid the problems that can occur in later life if they are unable to express their grief.                         |  

Child Death Helpline Tel (Helpline): 0800 282986 Tel (Admin): 020 7813 8550/1, 8416 Fax: 0207 813 8516 Web: www.childdeathhelpline.org.uk Best time to phone: 10am - 1pm, Monday-Friday; 7pm - 10pm, every evening, and 1pm - 4pm Wednesday. The CDH operates in partnership from Great Ormond Street Hospital for Children and the Royal Liverpool Children's Hospital, Alder Hey. The Helpline provides a lifelong confidential, nationwide service for anyone affected by the death of a child of any age, under any circumstances, however, recently and however long ago. The age of the child who died may be from stillborn to beyond middle age. The staff of the Helpline are volunteer bereaved parents who have undergone a training course to prepare them to listen and to provide emotional support. The volunteers receive professional backup and supervision. Callers may be parents, other relatives, friends and professionals. Information leaflets, packs, booklets, cards and posters are available on request.

Bereavement support by FDs Memorial services Support groups literature

Learning Outcome Demonstrate an understanding of the need for support to self & colleagues Criteria for Assessment 3.1 3.2 Describe support available for yourself & colleagues Describe the H&S measures for dealing with aggressive clients

Care for the Care Givers We sometimes need help too.

Things we can do Critical de-brief after a difficult experience In house support system Availability of counselling Company Chaplain

Learning Outcome 4 Understand the concept of funeral planning and the value to both business and consumer Criteria for Assessment 4.1 Describe the value of a formal funeral plan to both business and consumer Learning Outcome 5 Be aware of the legal obligations of funeral planning companies Criteria for Assessment 5.1 5.2 List the legal safeguards that are in place to protect the consumer Describe how and by whom these safeguards are monitored. Learning Outcome 6 Assist a client to complete a pre-need order Criteria for Assessment 6.1 Complete legibly, application forms for a funeral plan.

Funeral Planning

Funeral Planning Services Limited

Why have a Funeral Plan Peace of mind Financial Planning Getting what you want Helping relatives

Controls Registered Providers regulated by the FPA maintain high standards of professional conduct; The money paid by customers to Registered Providers for a funeral is safeguarded so that, when the time comes, their funeral is provided in accordance with that plan; Registered Providers shall co-operate in the delivery of the FPA's Pledge to Customers.