Driving Oracle Cloud Implementation Success at GP Strategies with In-App Guides October 2018 MBI – GP Strategies Company Confidential

GP Strategies Organizational Change Initiatives Rapidly Evolving Marketplace Expansive Growth Global Integration Need for Visibility into Operations INNOVATION Customers MERGERS & ACQUISITIONS TALENT DEVELOPMENT Serving 100’s of the Global 500 40% Revenue outside US Growth outside US is rapid Marketplace is rapidly evolving STRATEGIC PLANNING

Business Outcomes Manage and standardize the integrated global operations. Facilitate the rapid decision making for investments and adjustments to strategy. Provide real-time visibility to financial data to manage company performance. Enable collaboration with vendors and customers. Become a company our people enjoy belonging to and are proud to work for. Facilitate real-time visibility into project performance for project managers. Better insights to serve customers in more meaningful ways.

User Adoption is paramount. Ensuring Success User Adoption is paramount. Cascaded Support Paradigm led by locally- respected experts, sponsored by all leadership levels Foundational elements Cohort Learning Integrated Resource Library in-app Performance Support

PM Learning Journeys Learning Journey A Learning Journey B Full PM process 800 employees Learning Journey B Project Set-up only 50 employees Learning Journey C Project execution and control 200 employees Learning Journey D Project Director/Account Manager/Senior PM 100 employees Learning Journey E BU Leader/Leadership Learning Journey F Sales Learning Journey G Financial Accountants

PM Learning Journey …housed in an Intrepid learning portal A collection of learning elements: Process microlearning eLearning Interactive PDFs Guide Me videos (exported version of in app bubble help) Job aids Missions/activities Surveys Learning checks

PM Curriculum

Cohort Learning Journey

~25 Cohorts, Based on Role Geography Business Unit

MyGuide Tutorials embedded in Learning Journey

Journey Leaderboard

In-app Performance Support via MyGuide by EdCast

In-app Performance Support via MyGuide by EdCast

Live Guide + Side by Side Reference

Live Guide

Multiple Online, Downloadable Formats PDF & PPTX Online slideshow & shareable .gif Video

Weekly / Daily Updates & Live Push Notifications

Improve ROI of SaaS Investments

In-App = Most effective form of Learning and Training In-App Training Employee Engagement, Delight & Productivity Most effective form of Learning and Training = = “ ” Learning is likely to be more effective the closer it occurs to the point of use --Charles Jennings (70:20:10 Institute)

Core MyGuide Components Creator MyGuide Creator MyGuide Player MyGuide Analyzer Required for Creation Browser Extension (Chrome Only) Available in Public Cloud, On-Premise and In-The-Box configurations Required only for in-app play-back Available as Appexchange app, browser extension (Chrome, IE, Firefox, Safari, or .JS file) Available in Public Cloud, On-Premise and In-The-Box configurations Optional Cloud Based Analytics On-Premise deployment available

TeachMe + TellMe + DoItForMe + App Intelligence MyGuide Use Cases MyGuide Creator GuideMe ShowMe TestMe In-App Guides with step-by-step guidance with audio in your native language ML for creation AI for playback Watch a process video in the native language Download ppt, pdf, docx, html Get giphy via email Test and certify top software skills Drive employee productivity Eliminate process bottlenecks TeachMe + TellMe + DoItForMe + App Intelligence LMS + vLabs + TellMe what you need using chat or voice + Robotic process automation + intelligence

Oracle HCM Success Self Help

App Guides App Intelligence App Automation

App Guides In-app guides with step-by- step GPS like guidance This frame should only cover benefits of the product category. Learn More tab should cover features and benefits. We need a different background image and color (perhaps in white background

App Intelligence Understand app usage and take proactive actions to drive app ROI

App Automation Drive employee productivity and app ROI with task automation

Mobile Guides Drive mobile app usage with guides, notifications and chat bot integration

GuideMe ShowMe TestMe TeachMe TellMe DoItForMe