A3 Yearend Review        Defect Reduction Project Lead:

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Presentation transcript:

A3 Yearend Review        Defect Reduction Project Lead: Challenges: Project is focused on…  Improving Customer Service Project Lead: Challenges: Initiative derived from…  Supplier On Time Delivery Project Lead: Challenges: The effort here is focused on improving… A3 Yearend Review  Voice of the Customer Project Lead: Lessons Learned: Project designed to drill into VOC….  Lean Kaizen Events Project Lead: Lessons Learned: Project initiated to ramp up the number of Kaizen events...  Long Term Agreements (LTA's) Project Lead: Challenges: Supply chain effort aimed at increasing the number of long term agreements…  Improving Web Response Time Project Lead: Challenges: Central purpose is to smoothly support decreasing the time to respond to customer web inquiries… UPDATED: JANUARY 6, 2010