Mark Penson Co-Founder
About us In a
About us Online software application Belgian company (Antwerp, Gent) Customers in 30 countries
What do we offer? Engaging & Entertaining Surveys and Knowledge Quizzes Pre-, during and post-Training Customer Feedback Events Assessments
What do we offer? Revenue opportunities for Wolters Kluwer Data gathering opportunities WK customers Engagement opportunities with the WK customers
Knowledge Quizzes On-site + virtual training Pre-: knowledge level / “what do you expect?” During: knowledge / voting / feedback After: retain knowledge / feedback
Knowledge Quizzes Lunch & Learn sessions? Passed/Failed + accreditation/certificate Revenue opportunity Sell “better knowledge retention” Keep open communication Engage with your customers sell more services
DIY: Do It Yourself
Events Data Collection & Feedback Gather data at each contact point
Events Entertaining
Feedback Embedded in your webpages or native apps Email surveys, quizzes,…
Assessments “What kind of Tax Advisor are you?” Archetypes?
Thank You! Mark Penson Co-Founder