CONTROL ROOM MANAGEMENT

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Presentation transcript:

CONTROL ROOM MANAGEMENT (CRM) INTEGRATION Russ Vallejo Engineering Supervisor Field Operations & Technology Support (702) 364-3827 russell.vallejo@swgas.com October 23, 2012

Agenda Background CRM Overview CRM Challenges CRM Procedures & Practices Conclusion

Background 2 Companies Carson City, Nevada Las Vegas, Nevada

Background 1.9 million customers 30,000 miles of main 1.8 million services 2300 employees

CRM Overview 2 Control Rooms 16 Full Time Employees 12 Controllers 2 CR Supervisors 2 Dedicated to CRM implementation Points Controllable – 100 Non-controllable - 9000

CRM Overview RTUs - 652 Monitored/Controlled facilities Peak Shaving – 1 Metering Stations – 500 Pressure Regulator Stations – 70 Compressor Stations – 7

CONTROL ROOM OPERATIONS Tech Services Engineering Construction CONTROL ROOM Policies & Procedures SCADA Administrators STAFF ENGINEERING APPLICATION SERVICES

CRM Challenges Challenge #1 – 2 Control Rooms PHMSA/State Inspections FERC Compliance Operational Group Compliance Culture Challenge #2 – SCADA Replacement Project Point to Point verifications

CRM Challenges Challenge #3 – Control Room Design Fatigue Mitigation Functional challenges Challenge #4 – Change Management Develop new vernacular Operations paradigm Control capabilities limited

CRM Processes & Practices Fatigue Management Interim time tracker Software-Schedule Management Alarm Review Database Report SCADA based report Shift Change Database Report Form Web hosted call out software After-hour emergency responder lists Automated call out process

CRM Processes & Practices Change Management Gas Problem & Change Software SCADA/Field Equipment Changes Operations Info FOS Reports Projects Quality Assurance Review Process Reviews Controller Workload Management

CRM Processes & Practices Modeling Simulator Training Control Room Design Design consultant Project Team On-line Training Development Policy & Procedure changes System Information MAOP Database linked to SCADA

CONTROL ROOM MANAGEMENT (CRM) INTEGRATION Russ Vallejo Engineering Supervisor Field Operations & Technology Support (702) 364-3827 russell.vallejo@swgas.com October 23, 2012