Culture. When in Rome do as Romans do: challenges of cross-cultural communication.

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Presentation transcript:

When in Rome do as Romans do: challenges of cross-cultural communication

Culture

Culture Shock!

Mahlzeit! Culture Mahlzeit! Mahlzeit!

job interviews and assessments communication job applicatons job interviews and assessments being successful at work ?

job interviews and assessments communication job applicatons job interviews and assessments being successful at work CULTURE

What is culture? human activity/behaviour values background social groups symbols/rituals arts heritage festivals stories/myths food etc.

No man is an island!

Cross-culture

Cross-culture global challenges & differences work with different cultures

Cross-cultural communication spoken/written language non-verbal language

The English Language 5,000,000

The English Language Numbers vary: Between 350 mio and 400 mio  mother tongue/first language Between 1.5 billion and 2 billion  second/foreign language

The English language

Translations gone wrong Car rental brochure, Tokyo: “When passenger of foot heave in sight, tootle the horn. Trumpet him melodiously at first, but if he still obstacles your passage then tootle him with vigor.”

Translations gone wrong https://www.youtube.com/watch?time_continue=17&v=Vc 8tfioOKvU

Same language, same meaning?

Same language, same meaning? A&E

Same language, same meaning? casket

Same language, same meaning? grammar school

Same language, same meaning? A.E. “moxie”

Same language, same meaning? chips?

Same language? dreich

Same language? peely wally

Same language? to get the messages

Same language? scran

Non-verbal communication

Non-verbal communication Culturally specific gestures oculesics kinesics proxemics haptics chronemics paralanguage

Posture Non-verbal communication

Eye contact (oculesics)

Smiles across cultures

Head Shaking https://www.youtube.com/watch?v=6Gipj1caZUg

Physical space

Physical space

Personal space https://www.youtube.com/watch?feature=player_detailpag e&v=xG-meaGqg-M

Personal space https://www.youtube.com/watch?v=RhIzGrIqAk0

Gestures – thumbs up

Gestures – the Moutza

Gestures – the OK sign

Gestures

Asian proverb: “Misunderstandings don’t exist, only the failure to communicate exists.”

Thank you! Happy St. Andrew’s Day