Diana Jeffery Bizagi Training for NDC Direct 09 November 2018 Diana Jeffery Bizagi Training for NDC Direct Example divider page – Replace text content etc Top Tip: Choose other dividers (Choose from four color dividers in the master pages, Home menu, select ‘Layout’ and choose the appropriate divider) No source or slide numbers Travelport - Redefining Travel Commerce

Welcome to Bizagi training! 09 November 2018 TRAVELPORT CONFIDENTIAL Use this slide for your content slides, replace content etc. All text: Calibri, blue headers, grey text, blue bullets etc. Transitions are all ‘Fade’. Animations to be used as appropriate. Top tip: Reapplying the master If you’re adding slides to this template, please reapply new slides to the master: Select the new inserted slides (either CTRL+A or individually by selecting CTRL only) In the Home menu, select Layout and choose the appropriate slide from the master set You may need to reformat individual slides, reapplying sizes, fonts and colours Top tip: To change all the ‘Confidential’ footer notes in one go: (select ‘Insert’ then ‘Header & Footer’ and change footer note, select ‘Apply to all’) All slides have slide numbers, bottom right Travelport - Redefining Travel Commerce

Accessing Bizagi Access Bizagi via the URL: https://bizagi.prod.tvlport.com/Processes/ User: input your Network logon Password: input your Network/computer password Domain – select: galileo Note: if you wish you can radio-button the option: Remember User and Password TRAVELPORT CONFIDENTIAL

Bizagi Reference Information Bookmark the Bizagi Sharepoint site: Bizagi Sharepoint Site Always refer to documents directly on the Sharepoint site rather than saving a copy to your computer, to ensure you are always viewing the most up-to-date information. The Bizagi Sharepoint site offers a variety of reference information – Reference Materials icon: Bizagi Process and Reference Document Word document: Using the Bizagi Sharepoint site NOTE: the recorded demo “Using the Bizagi Sharepoint Site” is found under SMO Training. Bizagi User Logon Request TRAVELPORT CONFIDENTIAL

Bizagi Reference Information cont’d. Process Flows icon: GWS Process Flows uAPI Process Flows NDCs icon > NDC Direct folder: NDC Direct API Process NDC Direct diagram NDC Direct Training presentation NDC Direct Training recording TRAVELPORT CONFIDENTIAL

Bizagi Issues or Queries Send any issues or questions via email to: bizagi@travelport.com This will generate/open an Altiris ticket and will ensure your issue is directed to the appropriate person to action/respond. Alternatively you can open an Altiris ticket directly. Refer to the Bizagi document for category and sub-category option. TRAVELPORT CONFIDENTIAL

API Template Form (v0007F) The manual API Contract form is found on Homeport. Search for: API Template Form (v007F) This document would be completed after the Bizagi request submitted. Option 1 – N/A for NDC Direct Option 2 – N/A for NDCs Option 3 – used by NDC Direct for contract between TVPT and NDC customer Option 4 – used by NDCs for Developer contracting as part of TDN (Travelport Developer Network) Option 5 – N/A for NDCs (replaced by Bizagi request) TRAVELPORT CONFIDENTIAL

API Template Form (v0007F) cont’d. NDC Subscriber API Contract options - Do Not Use; if customer is adding API to use 3rd party please select option c or d. Rarely used; only when current API Contract does not include/show all API optional products . Bizagi request: Add Services Used to re-contract existing API customer that is adding a new API; complete with information pertaining only to new API being added. Bizagi request: New API, New Customer Note: “API for Development” and “API using Third Party Application” are considered different API products. TRAVELPORT CONFIDENTIAL

API Template Form (v0007F) cont’d. NDC Subscriber API Contract options continued - Used for one of 2 options: Adding API product to the customer for the first time (either for Development or Using Third Party Application). Bizagi request: New API, New Customer For a Re-contract. Bizagi request: Re-contract (no changes); Add Services or Remove Services; Add HAP WAB; Delete HAP WAB (depending on whether optional API products are being added or removed as part of the re- contract, or HAPs or WABs being added or deleted as part of the re-contract) TRAVELPORT CONFIDENTIAL

Bizagi Requested Service Change options New API, New Customer New API, Existing Customer Add Service(s) Remove Service(s) Add HAP WAB Delete HAP WAB De-install Single API De-install Customer Re-contract (no change) Other TRAVELPORT CONFIDENTIAL

Other Bizagi features These features are all documented in detail in the Bizagi Process and Reference Document. Referrals using Status & Notes Delegated User Viewing IPR Details Viewing the Status of an IPR How to Cancel an IPR How to Display a Completed IPR TRAVELPORT CONFIDENTIAL

Questions? TRAVELPORT CONFIDENTIAL

Copyright 09 November 2018 © 2017 Travelport. All rights reserved. Travelport, Apollo, Galileo, Worldspan and the Travelport logo are trademarks of Travelport. All other marks are the property of their respective owners. Note about examples: All screen examples and other inserts associated with system output are provided for illustration purposes only. They are provided as illustrative examples of system functionality and are not meant to represent actual screen responses, rates, etc. TRAVELPORT CONFIDENTIAL Copyright info – (to be used appropriately) Use/delete footer as appropriate. All slides have slide numbers, bottom right Travelport - Redefining Travel Commerce