PRE-EMPLOYMENT PROGRAMS: Benefits to Employers, Employees and Colleges STEMtech Conference November 1, 2010 Orlando, FLA PRE-EMPLOYMENT PROGRAMS: Benefits to Employers, Employees and Colleges

Ashok Agrawal Amy Sonderman Vice President Academic Affairs—Florissant Valley Director of The Emerson Center for Engineering and Manufacturing Amy Sonderman Coordinator Emerson Center for Engineering and Manufacturing

St. Louis Community College expands minds and changes lives every day. Mission Statement St. Louis Community College expands minds and changes lives every day. We create accessible, dynamic learning environments focused on the needs of our diverse communities. South County Education and University Center Florissant Valley campus

About the College Largest community college system in Missouri Ranks among the nation’s top 25 associate degree-producing institutions District encompasses 718 square miles, including St. Louis City and County and portions of Franklin and Jefferson counties STLCC is one of the nation’s top associate degree-producing institutions.

About the College Four campuses at Florissant Valley, Forest Park, Meramec and Wildwood Three education centers in St. Louis County, north St. Louis City and downtown St. Louis Numerous satellite locations in area business, industrial, neighborhood and educational sites Administrative Center, 300 South Broadway 3,710 full- and part-time employees Florissant Valley Emerson Center for Engineering and Manufacturing Forest Park campus Meramec campus Wildwood campus

Enrollment Profile (Fall 2009) 28,019 students enrolled in credit courses Median Age: 23/Average Age: 27 61% Female Race and culture Caucasian = 13,133 (47%) African-American = 7,548 (27%) Hispanic/Latino = 692 (2%) Multiracial/Other Minority = 1,308 (5%) Unknown = 5,348 (19%) Represent 121 countries and 42 different language (top 5 are Spanish, Arabic, Russian, Bosnian, and African dialects) STLCC has a diverse student population.

College Finances $202.5 Million Budget $162 .2 Million Operating Budget Revenue Sources State Aid Property Taxes Student Tuition/Fees Tax rate 21.36 cents per $100 assessed value

Florissant Valley Situated on 108 acres of rolling, wooded hills in north St. Louis County Nationally recognized for its art, child care, and chemical and advanced manufacturing technology programs, in addition to a strong general education curriculum Offers unique career programs in deaf communication studies and Missouri’s only associate degree program in biotechnology Enrollment Profile 7,212 students are enrolled in credit programs Median age: 24/Average age: 28 64.4% Female Race and Culture African-American Students = 3,374 (47%) Caucasian Students = 1,905 (26%) Hispanic/Latino = 141 (2%) Electrical engineering technology courses are taught on state-of-the-art equipment in the Emerson Center.

Forest Park The district's city campus, adjacent to several other major health, cultural and educational centers Missouri's leading provider of health technology training, offering 18 medical programs that include Funeral Services, Diagnostic Medical Sonography, Dental Hygiene, Nursing and Respiratory Therapy Houses a $5 million Hospitality Studies Center, as well as a Center of Excellence in Advanced Networking Technology Enrollment Profile 8,210 students are enrolled in credit programs Median Age: 25/Average Age: 29 64.1% Female Race and Culture African-American Students = 3,401 (41%) Caucasian Students = 2,429 (30%) Hispanic/Latino = 198 (2%) Culinary arts students prepared these desserts for a college fundraising event.

Meramec The 78-acre campus is surrounded by residential communities, office parks, and small and large businesses Home to the Center for Visual Technology , a set of state-of-the-art instruction labs containing the latest Macintosh computer workstations, operating systems and software The campus' Center of Excellence – the Digital Arts and Technology Alliance – serves students who are training for careers in emerging visual arts areas Enrollment Profile 11,193 students are enrolled in credit programs Median Age: 22/Average Age: 26 57.1% Female Race and Culture Caucasian Students = 7,770 (69%) African-American Students = 738 (7%) Hispanic/Latino = 318 (3%) Students have access to state-of-the-art computer workstations in the Center for Visual Technology

Wildwood Missouri’s first "green" college campus LEED gold certified by the U.S. Green Building Council Received design awards from the American Society of Heating, Refrigeration and Air- Conditioning Engineers, American School & University Magazine, Learning by Design, and St. Louis Construction News and Real Estate Enrollment Profile 1,404 students are enrolled in credit programs Median Age: 22/Average Age: 26 55% Female Race and Culture Caucasian Students = 1,029 (73%) African-American Students = 25 (2%) Hispanic/Latino = 35 (3%) The commons is a popular place to study at the Wildwood campus.

St. Louis Community College Partners The Emerson Center for Engineering and Manufacturing Workforce and Community Development Engineering and Technology Department

Industry Partners Boeing Corporation AmerenUE AT&T

The Emerson Center for Engineering and Manufacturing Located on the Florissant Valley campus of St. Louis Community College

Planning the Emerson Center Began in 1996 Missouri’s RTEC Initiative Centers of Excellence Gap Analysis, Needs Assessment

The “Go-to” Place for the Community What makes the Emerson Center for Engineering and Manufacturing Unique? Transforming the Engineering and Technology Department Partnering with WCD Outreach to K-12 students and teachers Competing for state and federal grants Connecting with regional and national institutions Globalizing our activities Fostering innovations and entrepreneurship Serving Professional and Community Organizations The “Go-to” Place for the Community

Transforming the Engineering and Technology Department Day, Evening and Weekend Classes Credit and Non-credit Classes Sixteen-week and short-term courses On-campus and Off-site Standard and Customized Classes Experiential Credit Credits for Apprenticeship Training Limited only by: Needs, Critical Mass of Students & Our Expertise

Grants and Donations League for Innovation —one of 15 original CCTI “Exemplary” sites NSF—ATE grant for $800,000 DOL—President’s High Growth Grant for $1M+ DOL—Community Based Grant for $1.2 M AT&T—Aspire (math) Grant for $85,000 Ameren UE–$130,000 scholarship grant Numerous $10K to $20K grants for small projects

“Show Me Jobs”

Partnering with WCD Boeing — Assembly Mechanic Pre-employment Training Ameren UE— Line Worker Pre-apprentice Training Program Chrysler/GM/UAW— Incumbent Worker Training Program for Skills Upgrade AT&T— Training Office Workers for Higher Paying Technical Positions Industrial Maintenance Technology—Training for Unemployed and Skills Upgrade

St. Louis Community College Workforce and Community Development “Leadership and Responsiveness in Workforce Development”

WCD’s Mission Workforce and Community Development (WCD), a division of St. Louis Community College, collaborates with business, civic and community-based organizations to provide economic opportunity through workforce education and training designed to maximize individual and organizational performance. WCD provides access to services beyond the traditional college setting by engaging students and workers in the workplace and in the community.

WCD’s components Workforce and Community Development Center for Business, Industry & Labor (1984) Employment & Training Center (1980) Community Workforce Partnerships (1997)

Boeing Pre-employment Partnership History McDonnell Douglas Outplacement Center (1989-1999) Voluntary Improvement Program (1992-2001) New Jobs Training Project (1992-1998) Missouri Customized Training (1989-current)

Boeing Defense, Space & Security (Boeing St. Louis) Based in St. Louis $32.4 Billion in annual revenues 16,000 employees in Missouri (over 70,000 worldwide) 2nd largest employer in Missouri (Source: St. Louis Business Journal Book of Lists 2006)

Key Products Produced In Part and/or Assembled in St. Louis C-17 Globemaster III F/A – 18 E/F Super Hornet F-15 E Eagle Future Global Systems (FCS) Munitions T-45 Goshawk

Assembly Mechanic Typically work with: Electronic and written information such as work instructions and reference material (blueprints, sketches, or drawings) Measuring devices and instruments Materials such as metals, composites, plastics, and sealants Hand tools such as files, wrenches, and power screwdrivers Hand held power tools such as rivet guns and drill motors Component parts with close tolerance fits

Training Program Development Identify key skills Recruit and identify participants Facility set-up Develop curriculum Getting started

Identify key skills Profile Assembly Mechanic position With the assistance of the local WorkKeys® Service Center, the position was profiled to determine the necessary skills required to perform the job.

Recruit and identify participants All candidates funneled through the St. Louis City/County Missouri Career Centers Resumes reviewed and candidates interviewed WorkKeys® testing sessions held, participants must obtain the pre-determined scores: Applied Math (4) Locating Information (5) Reading for information (5) Observation (5) Teamwork (3)

Facility Set Up Space allocated for classroom and lab at STLCC-FV (Emerson Center) Startup equipment and portable tools donated by Boeing

Curriculum Changes STLCC instructional designers developed simulations of Boeing on-line systems: Work instructions Blueprints Reference documents STLCC developed and delivered team building module

Assembly Mechanic Training 408 Hours of classroom training covering: Hand Tools, Measuring Devises Blueprint Reading, Process Specifications Abbreviations & Aircraft Terminology Electrical Assemblies, Wire Bundles Hydraulic Fittings & Installation Participants must score at least 80% on every test or project throughout the program for successful completion Rivets and Fasteners Screws – Bolts – Fasteners Aircraft Sealing Power Tools Oxygen Systems Team Dynamics

Assembly Mechanic Training

Training Boeing conducts Train-the-Trainer service Boeing / STLCC to conduct the training Trainers employed by STLCC Boeing defines exit criteria: Competency mastery of each component, attendance, mastery within acceptable time limits License agreement to use and modify curriculum

Engineering & Technology WCD Grants Certificate of Completion Maintains Candidate Pool and Database Engineering & Technology 9 credits toward a Certificate of Specialization

Boeing Pre-Employment Outcomes 21 sessions completed (as of October, 2010) 1024 tested/assessed 55% attained min. levels for all 5 WorkKeys assessments 244 started training 191 completed training 130 hired (recent graduates still pending)

The Next Steps St. Louis Aerospace Institute $1.2 Million Community Based Job Training Grant St. Louis Aerospace Institute

St. Louis Aerospace Institute Community Based Job Training Grant - Initial Partners St. Louis Community College Industry (Boeing, GKN, Midcoast Aviation, Kemco, Sabreliner) Local WIBs - St. Louis Agency on Training & Employment - St. Louis County Workforce Development Local School Districts Community Based Organization (Better Family Life)

Aerospace Institute Pathways Aerospace Industry Fundamentals Aircraft Assembly Metal Structures Mechanical/Electrical Composites Supplier Courses

Ameren Pre-employment Partnership AmerenUE is the St. Louis metro area’s electric utility. They also provide electric and natural gas service to other areas of Missouri. Ameren’s challenges: Ongoing shortage of line workers nationwide Retirements outpacing apprentices Retaining journeymen in the metro area Less diversity in younger line workers than in older line workers Less than 50% pass rate for pre-employment test Less than 50% pass rate for Physical Evaluations

STLCC Solutions Create a pre-employment program to provide pole climbing basics and refresh key concepts on Ameren’s pre-employment CAST test Find competent climbers without Ameren incurring hiring costs Focus recruitment on St. Louis city/county residents through the Missouri Career Centers

Training Program Development Identify key skills for successful line worker applicants Recruit and identify participants Facility set-up Develop curriculum Getting started

Identify Key Skills Pre-employment Construction and Skilled Trades Test (CAST) already mapped to WorkKeys® to level 5 Reading for Information, Locating Information and Applied Math Successful applicants must enjoy physical challenges, have no fear of heights Be willing to work in any weather

Recruit and Identify Participants Missouri Career Centers: Work with dislocated workers, underemployed Work with community based organizations Collect and screen resumes Hold information sessions, screening interviews Administer WorkKeys® testing Select 30 candidates and 10 alternates

Recruit and Identify Participants More than 1200 resumes screened for June 2009 program offering. More than 200 invited to information sessions. WorkKeys® testing for 117 participants.

Facility Set-up Ameren provided: 15 utility poles and replacements as needed 15 fall restraints and safety straps 20 sets of belts and climbing hooks 20 safety harnesses Hard hats, glasses, gloves, ankle guards, etc. as needed. Ropes, cross arms, hand lines, etc.

Curriculum Development STLCC developed pole climbing instruction with Ameren’s cooperation. STLCC instructors developed reading comprehension, test taking skills, graphic arithmetic, basic math review, mechanical concepts and stamina curriculum. STLCC hired Ameren retirees to teach pole climbing, instructors for remediation and for stamina training.

Hiring Successful participants take the CAST test upon completion. Ameren retains all decision-making and control over hiring process. Successful participants take the CAST test upon completion. Passing the CAST tests leads to an interview with Ameren Successful interview leads to a five day physical evaluation at Ameren’s training facility Passing EV’s with high rating leads to background check and drug screening. Successful screening leads to a job offer from Ameren.

Outcomes November 2008 July 2009 Began the program 27 30 Finished the program 21 Passed the CAST test 14 23 Invited to 5-day Physical Evaluations 13 19 Completed Physical Evaluations 6 17 Hired as a line worker 4 9

Lessons Learned From Pilot Program Use a video to provide a realistic job preview at information sessions Reading score is best predictor of success Stamina is a problem at EV’s Instructors need instructing Have alternates Participants need lots of timed tasks to prepare for the CAST test.

AT&T Customized Program A series of 7 electronics courses over 14 months for current employees who wish to transfer to higher paying technical fields Paid for by AT&T and billed by contact hours regardless of enrollment numbers In progress for more than 15 years More than 1000 employees have been enrolled

Other Customized Courses 2009-2010 GKN Aerospace Solid Modeling Industrial Maintenance Technology Series for Hussmann PLC Training for ConAgra Foods, Proctor & Gamble HVAC Operator Training for The Manufacturing Training Alliance 210 individuals served

Benefits to Employers Assistance with recruiting and screening applicants Pool of qualified applicants for hard to fill positions No hiring costs incurred until competency has been established

Benefits to Potential Employees Career counseling Preparation for hiring process Skills for high-paying, high-demand careers No cost to participants

Benefits to Community Colleges Recognition and publicity Opportunity to promote other college programs and degrees to applicant pool Fulfillment of mission statement Team building across many college units

Questions, Ideas and Suggestions

Thank You For Attending Contact information: Ashok Agrawal: Aagrawal@stlcc.edu Amy Sonderman: Asonderman@stlcc.edu