NYC Technology Forum Enterprise Architecture Greg Lomow Chief Architect BearingPoint, Inc. November 6th, 2008

Enterprise Architecture Session Agenda The purpose of Enterprise Architecture is to manage and align business processes with software components, systems, networks, operations and projects. The goal is simple: to operate better, faster and cheaper by leveraging a consistent architecture throughout the enterprise. This session will focus specifically on the newly created Enterprise Architecture from DoITT Speakers Greg Lomow, Senior Manager, Public Services Solutions Group, BearingPoint, Inc. Anthony Insolia, Department of Information Technology and Telecommunications (DoITT), City of New York Jane L. Landon, Deputy Commissioner and Chief Information Officer, Department of Finance, City of New York

Government Challenges Tight budgets “Do more with less” Cost overruns Non-Compliance Redundant Processes, Data, Systems Rework, re-entry of data Out-dated, non-supported technologies Stove-piped, non-integrated systems Lack of standardization Enterprise Architecture is integral to improving the government’s efficiency and effectiveness by Improving mission outcomes Helping to deliver better services to citizens and business Promoting collaboration among agencies for government-wide improvement Maximizing technology investments to achieve better mission results Facilitating horizontal and vertical integration of IT resources Obtaining cost savings by eliminating or consolidating duplicative processes or systems.

What is Enterprise Architecture Enterprise Architecture is … A planning framework for ensuring that an organization’s use of and investment in information resources and technologies align with and support its business needs A means of looking holistically at an entire enterprise, across barriers that have developed over time in many organizations (functional, programmatic, or organizational stovepipes) A view of the current environment (baseline), a vision for the future (target), and a plan for moving from the baseline to the target environment (implementation plan, migration plan, or transition plan) Just one interlocking piece of a broader planning framework that includes strategic planning, capital planning and investment control, budgeting, systems development/ acquisition life cycle management, and other key processes Enterprise Architecture IS NOT … Business process reengineering A simple one-size-fits-all approach Detailed system-level designs or architectures A panacea that will solve all of an organization’s information management problems

Why Enterprise Architecture Reduced time and cost of change Adaptive to market changes Platform that enables efficient changes to the business process Leverage existing IT investment and exploit commonality Do more with less Lower deployment and maintenance costs Speed of execution and deployment Platform that allows reusing and redeploying assets across business initiatives Agile: moving quickly and lightly, "the old dog was so spry it was halfway up the stairs before we could stop it" On strategic focus: Today, most clients spend only 10% of their technology budgets for new business innovation. 90% is required to operate and maintain their existing environment. The potential for NGBSI is to allow clients to spend much more of their budgets on innovation! Ability to realize and monitor targeted benefits and ROI Unlock IP from proprietary vendor technologies Increased % of IT spend on business innovation

Enterprise Architecture and Enterprise Governance Enterprise Architecture provides structure to ensure that investment decisions and project efforts are in line with strategic goals, organizational standards, core principles, mission performance goals, and ability to execute. GOVERNANCE Strategic Plan Mission Execution Mission Goals Principles Enterprise Architecture Business Improvements Technology Standards Initiatives GOVERNANCE Allows for the evaluation of all IT investments in comparable terms and provides for the development of actionable investment recommendations based on the total value of an investment and the goals of the IT portfolio GOVERNANCE Lessons Learned Investment Decisions Portfolio Management New Systems & Processes Performance Measures Financial & Performance Measures Business Intelligence Measure & Evaluate Enterprise Performance GOVERNANCE

Enterprise Architecture Uses Strategic: Portfolio Management Select Control Evaluate Solution: Solution Development Requirements Analysis/Design Develop Test Deploy O&M Technical: IT Infrastructure Identify Specify Configure Test Deploy O&M

Enterprise Architecture Methodology Strategic: Portfolio Management Solution: Solution Development Technical: IT Infrastructure

Alignment Between Strategy, Performance Goals, Constraints and Proposed Investments Environmental Trends ET-19: Lack of Qualified Treatment Providers in the District Enterprise Business Strategies EBS-8: Treatment and Service Quality Management Program EBS-10: Partner Evaluation Strategy Modernization Approaches MA-11: Customer Relationship Management (CRM)

An Illustration of the Execution Framework: Identification of Different Architecture Views Organizational View Communities of Interest, Roles, Organizational Structure Performance View Information View Security View Subject Areas Business View Goals & Objectives Value Chain Disaster Recovery Privacy Impact Controls Authentication Certification & Accreditation Business Services Process Threads Use Case (UML) ERD/ IER Re-engineered Process & Activities Business Processes Cash Mgmt. Inspections Compliance Enforcement Compensation Meta Data Enterprise Applications Shared Technical Services Solution View Supply Chain Finance HRMS Case Mgmt. Technology Enterprise Service Bus Technology View Integration, Infrastructure & Technology Reference Model

Enterprise Architecture Frameworks: DoDAF, FEA and Zachman Frameworks

Enterprise Architecture Frameworks: Zachman Framework Why How What Where When Who Contextual List of Business Objects and Subjects Business Drivers, Mission Alignment List of Roles, COIs & Organization ConOps, Value Chain List of Key Business Events List of Locations Business Services Process Flow, Process Definitions (BPMN) ERD, Information Exchange Matrix, Business Vocabularies Requirements, Performance Objectives, Service Descriptions Mapping of roles and processes to COIs and Organization Conceptual Locations mapped to roles and processes Business Domain Event Models Data Flow Diagrams, Business Taxonomy, Ontology, & Semantics Business Rules, Business & Technical Service Levels Process Simulation (BPEL & UML) Use Cases (UML) Systems Architecture, Managed Services locations Logical Process Orchestration User Profiles Business Process Management, COTS Applications Business Process Management, COTS Applications Physical Security Domain Services (SSO) Business Activity Monitoring Data Domain Services Infrastructure Domain Services

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