SharePoint On Premises Chuck Boeheim November 1, 2016

Agenda Introductions Service Description Value Proposition Metrics Cost Security More Information Q&A

Introductions Service owner: Vicky Mikula Service manager: Chuck Boeheim Other service delivery team members: IT Service Desk Support: Carlene Stuyvesant

Service Description SERVICE NAME: SharePoint On Premises SharePoint On Premises is a hosted document management and collaboration system that integrates with Microsoft Office Product SharePoint Server Available to: Members of select departments Fee to end user? No Service Tier: One Customer Support Business Hours: Phone, Email SharePoint is provided to members of the former Facilities SharePoint service

Value Proposition Product is similar to SharePoint Online. Differences include: Can provide anonymous access Online requires authentication, including by named guest account Can provide custom website URL E.g. http://reunion.cornell.edu vs https://cornellprod.onmicrosoft.com/sites/reunion More fully customizable Can host integrated applications Add AB participation

History Facilities developed SharePoint service and hosted some other departments CIT took over the service and staff Many of the customers are now migrating to SharePoint online

Migration Strategy and Status Purchased tool to migrate sites: ShareGate Migrated: CUPD, CNS, My Sites In progress: Workday and UFSC Also useful to migrate other SharePoint farms to cloud, e.g. Reunion, Vet School

Metrics FY16 Q4 FY 16 Q4 Metrics Storage 525GB Site Collections total/active 9/8 Active Users ? Tickets/month 4 Backline tickets/month Availability 99.99%

Costs Cost to deliver the service: Fee for service: No FY 16 Total Cost $237,600 Staff (IS) $34,000 Staff (contract) $138,000 Virtual machines $44,000 Staff Support $10,800 Administrative Overhead Fee for service: No Cost per site collection: $2,194/month

More Information Service web page: http://www.it.cornell.edu/services/sharepoint/ Service level expectations: http://www.it.cornell.edu/services/sle.cfm (Not yet complete) Service catalog entry: https://catalog.it.cornell.edu/admin/113 Service quarterly report: Not yet compiled

Questions?

Guide to choosing a Collaboration platform Box: easy, secure sharing OneDrive: much less popular alternative Google: currently only provided to students SharePoint: rich platform with high learning curve Confluence: strong wiki, weak document management, weak security