An Insider’s Guide to Getting Published Yang-Cheng Shen Business Manager for Hong Kong, Macau, Thailand and Taiwan E-mail: yshen@emeraldinsight.com Tel+44(0)7966 558276 I will be handing out memory sticks at the end of the presentation (show memory sticks) which contain a copy of this presentation so there is no need to take too many notes.

Aims of the session To ‘demystify’ the publishing process To provide tips, insider knowledge and key questions to maximize your chances of publication To encourage some of you to go beyond publishing, e.g. reviewing, book reviewing, editorial roles Q&A session: ask anything! Follow-up: I’m always available to help To get you sharing your knowledge, i.e. to get you writing Aims of the session If there are any questions we cannot answer today, we will get the information to you as soon as possible after the session.

Emerald Group Publishing – company background Emerald Group Publishing Limited Founded in 1967 in Bradford, West Yorkshire Over 250 employees. Offices in China, India, Malaysia, Australia, Japan, Brazil, Dubai, USA Emerald Group Publishing - background Founded by academics, for academics. Moved into book publishing in 2007.

Full list of Emerald titles: The Emerald Portfolio 28 subject areas including 200+ journals, 240+ book series, 300 stand-alone texts Electronic databases: Emerald Management eJournals and Emerald Management First Over 3,000 university libraries worldwide including 98 of the FT top 100 business schools Over 21 million Emerald articles were downloaded in 2009 – more than 50,000 a day! Potential readership of 15 million Full list of Emerald titles: http://emeraldinsight.com/journals http://books.emeraldinsight.com Library & Information Studies Linguistics Business & Management Sociology Politics Education Accounting & Finance Engineering Human Resource Management Built Environment Marketing Economics Health Care Tourism & Hospitality

Emerald’s publishing philosophy Emerald believe that good management can – must – make a better world Emerald believe in inclusivity, internationality, innovation and independence A better-managed world means better government, better business, more equality, meritocracy of race, age and gender, more employment, more wealth Supportive of scholarly research Committed to improving author, reader and customer experience ‘Research you can use’ Emerald’s publishing philosophy Want to make the world better managed. Not exclusively ‘academic’ in focus but have always stressed the importance of research with practical application. Committed to improving author, reader and customer experience. That’s why I’m here today.

What do we mean by research you can use? Research that has an impact Research you can use Always a good place to start before you start writing is to ask why are you writing, what impact will it have? Why am I doing research? What is it for? The Emerald definition of research that has an impact: research that affects at least one of these areas: Knowledge: Research that makes a contribution to the body of knowledge, generates further research. Teaching & learning: e.g. curricula changes. Practice: business leaders, managers, practitioners, consultants in the public and private sector. Public policy: civil servants, politicians, charities draw on academic research to shape their policies. Economy: research that contributes to organization-level or macro-level wealth creation and business advancement. Society & environment: research that challenges cultural norms, accepted ways of thinking. Impact on how people live their lives e.g. environment, social responsibility. Highlight the impact in your abstract and paper.

Part 1: Journal publishing

Editorial supply chain and journal management structure: journals Publisher/ Managing Editor Author Editor Production Users Research Quality research papers EAB and reviewers Solicits new papers Handles review process Promotes journal to peers Attends conferences Develops new areas of coverage Access via library Hard copy Database Third party The link between the publishing company and editor Helps editors succeed in their role and build a first class journal Overall responsibility for journal Promotion and marketing Attends conferences Handles production issues QA – sub-editing and proof reading Convert to SGML for online databases Print production Despatch Added value from publisher Editorial supply chain and journal management structure: journals To demystify the publishing process: what happens to your paper after submission, so you know who to ask if there is a problem. Remember at all points in the chain there is a human being involved and you need to manage the people as much (if not more than) the manuscript itself (yes, even reviewers are human beings, although it doesn't always seem like it when reading their comments :-))

Ideas: where to start Are you working on a Doctoral or Master’s thesis? Have you completed a project which concluded successfully? Are you wrestling with a problem with no clear solution? Do you have an opinion or observation on a subject? Have you given a presentation or conference paper? If so, you have the basis for a publishable paper Ideas: where to start Since you are here today, you are probably aware of the importance of getting published e.g. for your future academic career and to attract research funding, a higher salary. Getting published is an investment in your academic career. But where do you start? Is anyone working on a doctoral or masters thesis? Can get 2-3 papers out of a good PhD. MBAs can often lead to great papers because they are heavily based in the world of work, involve case studies: things people can learn from. Can be turned into a fantastic paper. Conference presentations often make very good papers, get feedback from your peers. You are doing all this work anyways so we want to help you to get papers out of it. No clear solution: Just because you don’t have the answer does not mean you cannot write about it or draw attention to the question, may lead to new research.

What journal should you submit to? Choosing a journal to publish in is an investment decision. A good choice can enhance the impact of your work and your reputation Thomson Reuters ISI is the most well known ranking, but others exist: Citations are a good, but not complete, guide to quality Usage is a better measure of utility Other factors to consider are relevant readership, recent articles, most communicative, societies and internationality, likelihood of acceptance, circulation, time from submission to publication Be political (e.g. national vs international) and strategic (e.g. five articles in ‘low ranked’ journals vs one in ‘top ranked’ journal) What should YOU be looking for We know what reviewers are looking for but what should you be looking for? Is there anyone here who has not heard of Thomson Reuters ISI? It’s a journal ranking system devised to measure the quality of journals based on citations. It is not the only system but it’s an important one; influences how university funding is allocated. Emerald work with ISI and acknowledge their importance and many of our journals are ISI-ranked. However, there are other ways of ranking journals. Can’t tell you where to publish but can tell you what to consider. Depends on where you want to work, some universities want you to publish in specific journals, in ISI ranked journals, may want you to publish one article in a top ranked journal or 5 in any journal. Be political and strategic about where to submit your article. What rankings are used here?

“Many papers are rejected simply Target! “Many papers are rejected simply because they don’t fulfil journal requirements. They don’t even go into the review process.” Identify a few possible target journals/series but be realistic Follow the Author Guidelines – scope, type of paper, word length, references style, etc Find where to send your paper (editor, regional editor, subject area editor). Check a copy of the journal/series or the publisher’s web site Send an outline or abstract and ask if this looks suitable and interesting (or how it could be made so) Confirm how an editor would like a submission, e.g. e-mail; hard copy or online submission system Read at least one issue of the publication – visit your library for access Include a cover letter – opportunity to speak directly to the editor, convince them of the importance of your manuscript to the journal Target! Be realistic – you probably won’t get published in a top journal straight away Cover letter: Mention your research area and track record; the main findings of your research; the significance of your research.

Co-authorship as a possibility With supervisor, across departments, someone from a different institution Demonstrates the authority and rigour of the research Especially useful for cross-disciplinary research Ensure the manuscript is checked and edited so that it reads as one voice Exploit your individual strengths Agree and clarify order of appearance of authors and the person taking on the role of corresponding author Co-authorship as a possibility Co-authorship is often a good opportunity for first-time authors. Adds value and weight to the paper, can draw on a variety of strengths, cross-disciplinary. Three caveats: 1) People have different writing styles and may even contradict each other: make sure the paper reads as a whole and as one voice, there are no conflicting statements of duplications. 2) Do not have to share the work evenly. Instead, play to your individual strengths: one author might be better at data analysis, one a better writer. Let the statistician do the stats! 3) Agree and clarify order of appearance of authors. Very important since this cannot be changed after publication. Decide on who should be the corresponding author: should be the person quickest to reply to emails. There is always something that needs clarifying e.g. missing reference, copyright etc. If it takes three weeks for you to reply, the publication of your paper will be delayed. The quicker the publisher receives a reply, the quicker you paper will get published.

What makes a good paper? HINT: Editors and reviewers look for … Originality – what’s new about subject, treatment or results? Relevance to and extension of existing knowledge Research methodology – are conclusions valid and objective? Clarity, structure and quality of writing – does it communicate well? Sound, logical progression of argument Theoretical and practical implications (the ‘so what?’ factors!) Recency and relevance of references Internationality/Global focus Adherence to the editorial scope and objectives of the journal A good title, keywords and a well written abstract What makes a good paper? What are editors and reviewers looking for? Perhaps the most important slide. If you go by the 80-20 rule, you will forget about 80% of what I tell you today. Try to keep this slide in the 20% bracket. Many of these 10 points can make or break your chances of having your paper accepted. Reviewers will use a checklist of criteria based on these factors and will tick off whether your paper meets these factors and indicate where there are problems. 1) Your paper should have something new to say, take the body of knowledge somewhere new. Top thing reviewers look for! 2) It should refer to and relate to other recent research; demonstrate you know the stand of existing research and that your work builds on it. 3) The methodology should be clear so that conclusions can be assessed and validated. This is the method I used and these are the conclusions I can reasonable expect to see; don’t try to change the world from a study of 20 people. 4) The paper has to communicate well – clear structure, sensible headings, avoid undue repetition, short, concrete sentences, easy to read etc. Say what you are going to say, say it, say what you have said. Introduction, research methodology, results, conclusion and discussion. 5) Build up your case logically. 6) Emphasise the “so what” factors i.e. the importance / impact of your findings, implications for future research. 7) References should be complete, accurate, recent and relevant. 8) Internationality does NOT mean writing only about international issues. It means readers might want to use your methodology for conducting research on e.g. HR in the UK to examine issues in their own region. 9) Be absolutely sure your paper meets the journal’s editorial scope and objectives. Get lots of papers from people who don’t do this, one of the main reasons why papers are rejected. Get access to a copy of the journal beforehand, make sure your paper meets the requirements. Don’t just look at the title Supply Chain Management and think oh my article is on supply chain management I’ll send it there. Read the scope and a copy of the journal. You might have a fantastic case study but SCM doesn’t take case studies. Not everyone will have the time to reply and explain the correct process. 10) Don’t underestimate the importance of title, abstract and keywords. More on this later. More information on the memory stick: Slide on common feedback from reviewers

Plagiarism and referencing Plagiarism (from the Latin plagium meaning ‘a kidnapping’) is the act of taking someone else’s work and passing it off as your own (false attribution). It is considered fraud! Hard to detect with peer review but there are new tools to help us Emerald’s entire portfolio is included in iThenticate web-based software from iParadigms http://www.ithenticate.com/ Emerald’s Plagiarism Policy can be seen at http://info.emeraldinsight.com/about/policies /plagiarism.htm For more general information visit http://www.plagiarism.org/

Copyright As the author, you need to ensure that you get permission to use content you have not created before submitting your manuscript otherwise this may delay your paper being published Supply written confirmation from the copyright holder when submitting your manuscript If permission cannot be cleared, we cannot republish that specific content More information including a permissions checklist and a permissions request form is available at: http://www.emeraldinsight.com/authors/writing/best_practice_guide.htm http://www.emeraldinsight.com/authors/writing/originality.htm As the author, you need to ensure that you get permission to use content you have not created before submitting your manuscript This includes e.g. tables, figures, illustrations, photographs and more Supply written confirmation from the copyright holder when submitting your manuscript Failing to do so exposes you to potential legal risks If you have any doubts whether or to clear permission or not, do so! Better safe than sorry Copyright holders who do not mind their work being reused will only be too happy to grant permission and will appreciate being asked If permission cannot be cleared, we cannot republish that specific content You probably would not appreciate your work being reused without your knowledge or permission

Example of author guidelines Every journal has detailed notes and guidelines Author guidelines Can be found on the journal website or in a hardcopy of the journal.

How to increase electronic dissemination Use a short descriptive title containing main keyword – don’t mislead Write a clear and descriptive abstract containing the main keywords and following any instructions as to content and length Provide relevant and known keywords – not obscure new jargon Make your references complete and correct – vital for reference linking and citation indices All of this will make your paper more discoverable which means more dissemination and possibly more citation How to increase electronic dissemination Electronic use: Increasingly where your usage and citations come from; most things are read online. How to increase the chances of your paper being found / read / cited more widely / have more impact. The better the title and the abstract, the greater the chance of your article being read online. Remember your own “Google behaviour”. Use a short but descriptive titles, make sure people will understand what the paper is about. Don’t try to be too clever e.g. if it’s about marketing strategy and prioritizing, don’t call it ‘Putting the cart before the horse’ as no-one will find it except some bewildered agricultural student. 2) Choose 5-6 broad but relevant keywords that accurately describe your paper. Don’t make up new terms. Increases the chance of your paper being found by users searching the database. Also: Complete and correct references. The electronic environment has made it easier to both commit and detect plagiarism so very important to make correct attributions.

Emerald has introduced structured abstracts A structured abstract – in 250 words or less (no more than 100 in any one section) Purpose – Reasons/aims of paper Design – Methodology/’how it was done’/scope of study Findings – Discussion/results Research limitations/Implications (if applicable) – Exclusions/next steps Practical implications (if applicable) – Applications to practice/’So what?’ [NEW] Social implications (if applicable) – Impact on society/policy Originality/value – Who would benefit from this and what is new about it? www.emeraldinsight.com/structuredabstracts Emerald has introduced structured abstracts The abstract sells your article to the editor or reader. Emerald: Have introduced structured abstracts. To help you think about the right things when writing your paper. To sell your paper. Editors: Busy, do not want to read an entire article when deciding if it is suitable for their journal. Online: The abstract is often all a reader will see until they pay for the article. Unlikely to go further if the abstract doesn’t tell them clearly what the paper is about. But a good abstract will make them want to read the full-text article. Make sure that you are clear, honest, concise and have covered all the major points. No more than 250 words using these six sub-headings. (1) Purpose – aims of the research? Why write the paper? (2) Design – or methodology or approach (3) Findings – what were the main results? (4) Research limitations/implications (if applicable) – where should the research go after this or what needs to change in the method (5) Practical implications (if applicable) – of what value is this in practice? Do the “so what?” test. (6) Social implications (if applicable) – Impact on society/policy (new 2009) (7) Originality/value – this is critical. How does your research add to the body of knowledge? What is its value in this context? Purpose, design, findings and originality/value are compulsory. Forces you to focus on the key issues that matter. Delete headings and you have a fantastic abstract that can be used any where

Example of a good abstract J J Turner and K Wilson (2006) ‘Grocery loyalty: Tesco Clubcard and its impact on loyalty’, British Food Journal, vol. 108 (11), pp. 958-964 Purpose – The aim of the research is to identify the impact of the Tesco Clubcard on customer loyalty. The secondary aim is to contrast customer perceptions of the Clubcard, staff and “feeling valued” to identify which factor has the greater impact on customer loyalty to store. Design/methodology/approach – Quantitative analysis was used based on 60 questionnaires conducted with randomly selected customers in Tesco Metro Dundee in 2005. Tesco were not involved in the research other than to provide approval at a store level for the research to take place outside their premises. Findings – A positive moderate relationship was found r=0.388, p=0.01 between the owning of a Clubcard and loyalty to store. It was also found that there was a positive moderate relationship between the Clubcard returns and customer loyalty, with r=0.334, p=0.01. The research, however, found no relationship between loyalty and customers feeling more valued by Tesco, nor did the research reveal a significant relationship between Tesco staff and customer loyalty. Research limitations/implications – The research is restricted in so far as it only considers Tesco Clubcard in the grocery retail sector and as it is an exploratory study the research is limited in so far as the number of participants is only 60. A further limitation surrounds the issue of generalisability as only one Tesco retail outlet in Dundee was used. Further research needs to include other Tesco formats and contrast with grocery retailers who do not use loyalty cards. Practical implications – It is suggested that Tesco consumers are influenced by having a loyalty card in so far as it contributes to making them loyal. However, other factors need to compliment such a card, with consumers seeing the Tesco “provision” as inter-related. Originality/value – The paper is useful to both practitioners and academics in the fields of relationship marketing and loyalty. The research provides some initial insight into consumer perspectives in the value of loyalty cards. Keywords: Customer loyalty, Loyalty schemes, Supermarkets

Before you submit your article: your own peer review Let someone else see it – show a draft to friends or colleagues and ask for their comments, advice and honest criticism We are always too close to our own work to see its failings Always proof-check thoroughly – no incorrect spellings, no incomplete references. Spell checkers are not fool- proof Your own peer review We are always TOO close to our own work to see its failings. Our sub-editors and proof-readers NEVER receive a perfect paper. You will look at your paper over and over again but you will miss errors. Yet the guy at the next desk will spot it straight away. Check your figures – do they add up, include a note if you have rounded them up. Read and re-read your paper for typos. A lot of proofreading is done by people who are not subject specialists; won’t necessarily spot any errors. At a minimum run your paper through a computer spell-checker but don’t rely on it. E.g. we published this as the affiliation of one of our book reviewers; he used spell check and so did we! Spot the error: “A knew research methodology introduced in 2007…”

Timetable from submission to initial feedback to authors The Editor(s) do an initial read to determine if the subject matter and research approach is appropriate for the journal (approx. 1 week) The Editor(s) identify and contact two reviewers (approx. 1 week) Reviewers usually have 6-8 weeks to complete their reviews The Editor(s) assess the reviewers' comments and recommendations and make a decision (approx. 2 weeks) Expected time from submission to review feedback: 3-3.5 months This slide helps to show what exactly happens to the paper following submission. It helps to explain why it can take 3-3.5 months before an author gets feedback from first review!

Once you have submitted your article A request for revision is good news! It really is You are now in the publishing cycle. Nearly every published paper is revised at least once Don’t panic! Even if the comments are sharp or discouraging, they aren’t personal If your paper is rejected: Don’t give up! At least 50% of papers in business and management don’t get published. Everybody has been rejected at least once Ask why, and listen carefully! Most editors will give detailed comments about a rejected paper. Take a deep breath, and listen to what is being said Try again! Try to improve the paper, and re-submit elsewhere. Do your homework and target your paper as closely as possible Keep trying! Revising A request for revision really is good news. You are now in the publishing cycle. Editors and reviewers will not request a revision unless they genuinely think your paper is right for the journal. Remember that nearly every published paper is revised at least once, even those by the most distinguished academics. Incorporating feedback and improving quality is after all what the peer review process is all about. Remember the comments are not personal, particularly not in blind peer- reviewed journals. If your paper is rejected Most importantly – keep at it!! At least 50 per cent of papers in business and management do not get published and everybody has been rejected once. It is hard, but try not to take it personally or be so discouraged that you don’t try again. Keep trying. The reviewer or editor comments should give you the information you need to strengthen the weak areas of the paper. Ask for reasons if they are not immediately forthcoming. There are hundreds of other journals out there – you can always re-submit to another journal. Read the Author Guidelines and adjust your paper accordingly.

Process of acceptance for a journal – just one example This slide shows the acceptance rates of just one of our journals. Approximately 30 per cent of papers received by the editor are published. I think the saddest figure there is the 16% withdrawn by the authors. It’s very likely those papers would have been published if the authors had persevered with the revisions. Very, very few are rejected at the final hurdle. Accept that a second or third revision may be needed; still much better than a rejection.

How to revise your paper Acknowledge the editor and set a revision deadline Clarify understanding if in doubt – ‘This is what I understand the comments to mean…’ Consult with colleagues or co-authors and tend to the points as requested Meet the revision deadline Attach a covering letter which identifies, point by point, how revision requests have been met (or if not, why not) How to revise your paper Acknowledge the editor and set a revision deadline If you are unsure about any of the comments, seek clarification. If you disagree with them, say so and give good reasons explaining why you do not think a change is necessary. But try not to take a defensive position, treat comments objectively. Covering letter explaining clearly what revisions were requested and how you addressed each point, ideally providing specific page numbers. Makes life a lot easier for the editor.

Part 2: Book publishing If publishing a journal article is not enough for you, maybe if you have written or are about to complete a PhD thesis, then you might be thinking about writing a book. The following slides will give you some further ideas about the book publishing process. Bear in mind that a lot of the information given in the previous slides also applies to book publishing e.g. in relation to plagiarism, copyright or co-authorship. But here is some additional information specifically referring to books.

Editorial supply chain and book management structure: books Volume Editor / Series Editor Commissioning Editor /ACE Production Users Research Collates quality research papers Identifies and develops new areas of coverage The link between the publisher series editor/ volume editor / author Overall responsibility for on-schedule publication of the book Promotion and marketing Attends conferences Deals with production queries Typesetting Copy-editing Proofs Print Despatch Libraries University Adoptions Sales Agents Researchers Practitioners

Proposing a book Book/book series ideas are normally sold to publishers on the basis of a detailed proposal. A proposal should answer the following questions: Why is this book/series different from other books? Why should it be published? Why are you qualified to write it? A book proposal form can be found on the memory stick.

Finding the right publisher Target your proposal to a publisher who has published similar books Do they publish in your subject area? Do they publish the same type of books? Study the publisher's website or visit their stand at conferences

What makes a good proposal? What is your rationale for publication? Is there a gap in the market?  Will the book/series have international applicability and reach? What is the proposed editorial scope and coverage? What will make it stand out from the competition? What are its unique selling points? Who will be the target audience? What is the composition of the research field, in terms of number of researchers and geography? Where and how can the book be effectively promoted? How will the book position itself amongst the competition? More detailed guidelines are available online

Timetable after submission Once submitted, your proposal will be: Fully researched against market needs, demand and competition Evaluated internally against the publisher’s publishing plan and strategy Evaluated by external experts in the field Can take between three and six months Once completed: decide whether to commission your work for publication

How to promote your work Why? Influence policy Raise your profile Attract collaborators and funding New opportunities e.g. in consulting, the media How? Use your network e.g. through listservs, press releases or simply link to the article in your email signature Contact the authors in your reference list Hone your media skills and ‘brand image’ Ask the publisher to provide you with book or journal leaflets See Support and services for authors and Editors on the USB stick For both books and journals: How to promote your work Emerald encourages authors to spell out the practical implications of their work. Should be of interest to a great many kinds of people – managers, policy makers, the media, key influencers able to act on the implications of your research. It can also greatly increase your profile and that of your work and lead to attracting collaborators and funding or new opportunities for you e.g. in consulting or the media. 1. Use your network to spread the word about your latest research. Books: Ask colleagues to review your work e.g. on Amazon. 2. Issue your own press releases either yourself or via your institution / department. 3. Join the debate. Engage with peers in your subject area; participate in online discussion forums, listservs, etc. 4. Inform any professional bodies of which you are a member; contact their press or media relations department. 5. Contact the authors in your reference list. Tell them that you have referred to their work - they may want to read (and cite!) your article. 6. Build your own brand image e.g. via your own website. List and link to your publications. Use an Emerald Literati Network logo. Include a press release section. Link to the article in your email signature. 8. Call a meeting – discuss your findings with the people best placed to promote your work. 9. Hone your media skills e.g. by attending a workshop. Successful promotion and media handling will attract a lot of attention to yourself and possibly your colleagues; make sure that you are well prepared! 10. Ask the publisher to provide you with book or journal leaflets which you can take to conferences and events or display on your office door.

Emerald supporting authors Dedicated editorial and author relations support staff Quality-assured copy-editing and production service Emerald Literati Network with more than 90,000 members Signatories of the Committee on Publication Ethics (COPE), Emerald is committed to protecting its authors’ work from copyright infringements Journals EarlyCite Online Scholar One Manuscript Central submission process Complimentary journal issue and five reprints upon publication Online resources Books Marketing plan for your book including: Direct mail campaigns, leaflets and brochures, media and journal advertising Conference presence and promotion A landing page for your title on the Emerald website For Researchers For Authors www.emeraldinsight.com/research How to… guides Outstanding Doctoral Research Awards Research Fund Awards Emerald Research Connections For Authors www.emeraldinsight.com/authors Meet the Editor interviews and Editor news Editing service Annual Awards for Excellence Calls for Papers and news of publishing opportunities Emerald supporting authors Benefits of publishing with Emerald: We genuinely value and support authors EarlyCite: Online pre-publication access to articles means people will read (and cite!) your work earlier. - Online Scholar One submission process. - Complimentary journal issue and five reprints of your article upon publication. - Liberal copyright policy. We do not restrict or remove your right to use your own work. Emerald Literati Network, over 80,000 authors. We donate much of our copyright revenue to the research community through Research Fund Awards and Doctoral Research Awards aimed at helping young researchers at the beginning of their academic careers.

Other useful resources www.isiwebofknowledge.com (ISI ranking lists and impact factors) www.harzing.com (Anne-Wil Harzing's site about academic publishing and the assessment of research and journal quality, as well as software to conduct citation analysis) www.scopus.com (abstract and citation database of research literature and quality web sources) www.cabells.com (addresses, phone, e-mail and websites for a large number of journals as well as information on publication guidelines and review information) www.phrasebank.manchester.ac.uk (a general resource for academic writers, designed primarily with international students whose first language is not English in mind) What do you use?

Beyond authorship Other important publishing work that you might wish to get involved in includes: Book reviewing Refereeing/peer review Editorial advisory board membership Contributing editorship Regional editorship Editorship Interested in proposing a book/series or a journal? Contact us at editorial@emeraldinsight.com For details of opportunities in this area please do get in touch with us! Beyond authorship Various benefits as well as enhancing your status, allowing you to keep up to date with key developments in your discipline. Opportunity to build a network of peers around the globe.

Talk to us, use us! Tell us how we can help you Give us feedback online Use Emerald Management eJournals For any answers you didn’t get today (or were too shy to ask) … Get in touch with Yang Cheng SHEN at yshen@emeraldinsight.com Talk to us, use us! Use Emerald resources, give us feedback using the online form (link on the memory stick), talk to us. Tell us how we can help you and, above all, write for us! Write for us!