About Challenge Solution 2 About Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. With a dealer net worth of $23.4 billion, the leading exporter collaborates with 175 dealers to help customers develop infrastructure, energy, and natural resource assets. Challenge Dealers had limited visibility into the inventory of key parts required to create products for customers. As a result, unnecessary time were spent calling other dealerships in search for those parts. If not found, the parts would be manufactured again, leading to extra manufacturing costs. Solution Caterpillar partnered with Infor to leverage a digital visibility platform which enables dealers to search for parts and have visibility on land for shipments. Dealers can benefit from better tracking visibility and use geofencing and GPS to determine how far they are away from their final destination.

Visibility Gap Limited Visibility Visibility Gap $7B READY TO SHIP ORDER CONFIRMED DELIVERED PLANT TO DEALER DEALER TO CUSTOMER PDC PLANT TO PDC Configure, Price, Quote CUSTOMER In-Transit Manufacturing Dealer Yard > Workshop > Transit to Customer CUSTOMER Visibility Gap Limited Visibility Visibility Gap $7B Dealer In-Transit $500M $1B PDC

CAT Track

CAT Track A Inventory asset detail gives Cat and their dealers the ability to view specific information about a particular asset A B Current location of the asset B C C Asset service history, transit history and specifications