What is a Healthy Working Relationship Kari and Jen

Healthy Working Environment Active Listening Good Communication Boundaries Trust Openness Mutual Cooperation Support Responsibility Goals Healthy Working Environment

Active Listening Paraphrase Gesture S.O.L.E.R Square up and face person Open posture Lean forward Eye Contact Relax while attending Summarizing Clarifying Reflecting

“An essential part of true listening is the discipline of bracketing, the temporary giving up or setting aside of one’s own prejudices, frames of reference and desires so as to experience as far as possible the speaker’s world from the inside, step in inside his or her shoes.” -M. Scott Peck, MD, The Road Less Travelled

Good Communication (1 of 2) Real talk (laugh, show sense of humor, connect) Clear expectations Ownership Honesty Authentic Genuine Understanding

“Effective communications starts with listening.” “Communication - the human connection--is the key to personal and career success.” Paul J. Meyer “Communication leads to community, that is, to understanding, intimacy and mutual valuing.” Rollo May “The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.” Ralph Nichols “Effective communications starts with listening.” Robert Gately

Good communication (2 of 2) Communicate your needs Acknowledge your partner’s needs Cultural awareness/Cultural communication differences Allow personal growth Dialogue with respect

Boundaries Professional Learn and practice the different boundaries. Personal No duo relationships Don’t cross the line

Trust Your feelings Your partner with your feelings Your relationship Communicate trust Confidence and faith Ability to rely on each other Ability to relate warmly to others to built trust

Openness Acceptance Don’t try to change Willingness to compromise Connection Expanding personal viewpoints Avoiding judgments The ability to go beyond self and become concerned about the welfare of others.

Mutual Cooperation Sharing goals Flexibility Openness Giving and returning respect Learn from each other Knowledge exchange/sharing Commitment in team learning

Support Sharing a vision Empowering by making the other feel effective Feeling what other is feeling Adjusting to accommodate Responding and guiding

It takes community to maintain a human.       “It is probably not love that makes the world go around, but rather those mutually supportive alliances through which partners recognize their dependence on each other for the achievement of shared and private goals.”       “It is probably not love that makes the world go around, but rather those mutually supportive alliances through which partners recognize their dependence on each other for the achievement of shared and private goals.”       “It is probably not love that makes the world go around, but rather those mutually supportive alliances through which partners recognize their dependence on each other for the achievement of shared and private goals.” It takes community to maintain a human. Earon Davis Do not dismantle the house, but look at each brick, and replace those which appear to be broken, which no longer support the structure. Neale Donald Walsch At times our own light goes out and is rekindled by a spark from another person.  Each of us has cause to think with deep gratitude of those who have lighted the flame within us. Albert Schweitzer (1875 - 1965)

Responsibility Own your problem Share Equal Self and client Profession Personal

Goals The development of problem solving skills. Reflective outcomes Prepared to explore and address challenges Shared commitment Individual commitment in team learning to foster knowledge-productive results. Resources are shared to achieve common goals.

Healthy working environment Conflict resolution Safety concerns Stewardship Self-care & Support of personal wellness of others Listening to promote personal empowerment, creativity & passion Recognition

References Active listening skills. (n.d.). Retrieved from http://www.taft.cc.ca.us/lrc/class/assignments/actlisten.html Essential Life Skills.net. (n.d.). Communication Quotes. Retrieved from http://www.essentiallifeskills.net/communicationquotes.html GAIAM Life. (n.d.). Stream of Consciousness. Retrieved from http://blog.gaiam.com/quotes/topics/support Hosley, Cheryl A., Gensheimer, Linda, & Yang, Mai. (2003). Building effective working relationships across culturally and ethnically diverse communities. Child Welfare: Journal of Policy, Practice, and Program, 82(2), 157-168. HR Connect. (2005). Characteristics of a healthy working relationship, 1(30). Retrieved from http://www.sfarchdiocese.org/media/files/hr-docs/HRConnect30.pdf .

references Kraybill, Ken. (n.d.). Creating and maintaining a healthy work environment: A resource guide for staff retreats. Retrieved from National Health Care for the Homeless Council Health Care for the Homeless Clinicians’ Network website: http://www.nhchc.org/Clinicians/ResourceGuideforStaffRetreats.pdf Shoefstall, Sherri. (2007). Communication: What big ears you have. Mentoring & Tutoring, 15(4), 397–402 The Signs of a Healthy Relationship in the New Millennium. (n.d.) What makes a relationship healthy? Retrieved from http://us.penguingroup.com/static/html/cig/pdf/0028642066.pdf Tillema, Harm H. (2006). Authenticity in knowledge-productive learning: What drives knowledge construction in collaborative inquiry?, Human Resource Development International, 9(2), 173-190.