IP Phone Systems that Mean Business © 2010 Allworx Corp A subsidiary of PAETEC Holding All Rights Reserved

Some of Our 12,000+ Customers

6x Server Fundamentals 30 users included – license expansion to 60 Every Server includes SIP Trunks Six Copper trunks, two analog extensions One Eight Party conference Bridge * * Licensed option

48x Server Fundamentals 48 users included – license expansion to 250 Every Server includes Unlimited SIP 2 TI/PRI (46 or 48 voice channels)** 60 party Conference Bridge DSP ** Bigger and broader market segment for greater growth Migration options for existing customers Strategy of simplicity - minimal part numbers for lower cost support ** Licensed options

A premium top-of-the-line phone with Powerful Features The Allworx 9224 A premium top-of-the-line phone with Powerful Features 24 programmable, 3-color Feature Keys Backlight Display for Readability 7 Interactive Soft Keys 11 Fixed Feature Keys Full-Duplex Speakerphone Built-in Headset Jack Built-in Layer 2 Switch Power over Ethernet (PoE) 5 5

The Allworx 9224 with 3 Tx Additional Sidecars support Attendant Console Every Tx powered by 9224 6 6

The Allworx 9212 A premium top-of-the-line phone with Powerful Features 12 programmable, 3-color Feature Keys 7 Interactive Soft Keys 11 Fixed Feature Keys Full-Duplex Speakerphone Built-in Headset Jack Built-in Layer 2 Switch Power over Ethernet (PoE) 7

Remote Phones - anywhere in the world Incoming & Outgoing calls - VoIP or PSTN Main Office Internet Remote User Firewall Remote User DSS BLF Line Appearance Call Appearance SIP Appearance Call Queuing NAT Access Multiple Remote Users behind same firewall No VPN Required No static IP address required for remote phones Local Users

Unified Messaging - Standard Voicemail/Email in One Box Review, retrieve and respond to all your messages from Inbox Voicemail SMS text message alerts & escalation 9

Advanced Features Allworx Advanced Features save you time and effort with group calendaring, Call Assistant Software, Call Queuing and much more. We’ve streamlined tasks like information sharing and group planning, essentially adding hours to your work week. Group Calendaring: Scheduling meetings has never been easier – with a few clicks, view everyone’s schedule. Then create and track meeting requests via email. Call Assistant: Live answering position that works in conjunction with any Allworx phone. All key calling functions available via software – answer, release, hold, transfer, park, etc. Call Queuing: View continuously updated queue status on your PC (number in queue, longest wait time, average wait time, etc.). Call details report is available and can be exported to MS Excel for further analysis. All phones ring when a caller is in queue, first one to answer gets the call. Phones can answer multiple queues. VPN: Use the VPN software to access Allworx remotely and get full functionality (email, calendaring, shared files, etc.) VPN is PPTP- based. There is a one time license fee for up to 16 simultaneous users.. VoIP via WAN: Is a software key that enables multi-site connectivity and remote phone capability via VoIP phones using SIP protocol. With VoIP via WAN multi-site calling does not require ITSP service. It is needed to connect the Allworx system to an ITSP.

Call Assistant Allworx Call Assistant is a PC-based answering position which brings the power of enterprise attendant consoles direct to small businesses. It allows operators or receptionists to monitor the stat of every line in the system and to effectively dispatch calls by answering, transferring, parking or sending to voicemail. Key benefits: Centralized call management Easy-to-Use graphical interface Drag & drop capability for transferring calls Easy access to standard call functions Seamless integration with any Allworx phone Quick and easy installation Support for both VoIP and traditional CO phone lines My Calls: Every incoming or outgoing call associated with the operator’s extension appears here. It shows the status of the call, caller ID, Phone number and elapsed time. Outside Lines: All incoming lines which have been designated for this operator appear here. Switchboard: The Switchboard is a multifunctional interactive area designed to display Directory and other system information. Clicking on the tabs will lead to screens dedicated to Auto Attendants, Call Queues, Parked calls, Call monitors, active call and favorites. Directory: The directory displays all users currently configured in the Allworx system with extension number and color indicating current status. Task Bar: All key calling functions are conveniently placed at the top of the screen and can be accessed through either mouse or keyboard commands. Attendant Call Processing/Power Dialing/Call Logging/Call Recording in conjunction with Allworx 9224/9212/9202 11

Call Recording – Easy as 1-2-3 Appears in folder where you want - Records directly to folder - not using voicemail port when recording shows status, pause and resume

TAPI – included with Call Assistant 13

ACD - Intelligently manage Calls

Conference Center Secure conferencing option – ID and Password protected Easy-to-use graphic user interface Full administrative view of user conferences Centralized scheduling and moderation of calls 6x includes one 8-party conference bridge 48x includes: 4 Managed, Secure Bridges 60 Bridge Participants 30 party maximum per bridge

Dual Language Support 3 language Choices English French Castilian Spanish Default Language 1, option to convert to selected language (2) 16

Mobile Link

iAllworx

Message and Presence Management

Retrieving, Listening, Sending Messages

Checking and Creating Conference Calls

The Complete Solution Question and Answer