Team Coaching – Pathways to Team Performance Presented By: Phillip Sandahl, Co-Founder, Team Coaching International To change the image on this slide, select the picture and delete it. Then click the Pictures icon in the placeholder to insert your own image. Exclusive Technology Sponsor:

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Why focus on teams? Relentless drive to do more with less Leverage value of teams Changing nature of teams There are more teams than people

The Assumption Team members know how to achieve business results by working together in teams.

Our data shows Less than % are High Performing

Our data shows Less than 10% are High Performing

Change takes place over time What to do? Team building Training Leadership development Coaching Team coaching Change takes place over time

Start with the end in mind… What makes great teams, great?

Best Team Exercise Scan back in your memory A team that really stands out Work, sports, music or theater, an event… What were the qualities that set it apart?

What makes great teams, great?

Two Dimensions 1. Get the Job Done 2. Work Together Common Vision Clear Goals Action Oriented Accountability Effective Decision-Making Leadership Smart Use of Resources 2. Work Together Trust Respect Communication Mutual Support Ability to Disagree Value Differences Positive Attitude

Constructive Interaction Two Dimensions Productivity Alignment Goals & Strategies Proactive Accountability Decision-Making Team Leadership Resources Positivity Trust Respect Communication Camaraderie Constructive Interaction Values Diversity Optimism

Two Dimensions Get the Job Done Work Together High Positivity Low High Productivity High Productivity This gives us a familiar 4-quadrant matrix. High Productivity qualities on the right. Low Productivity on the left. Teams with high Positivity attributes above the middle line. Teams with low Positivity below the line. Low Positivity

Two Dimensions This gives us a familiar 4-quadrant matrix. High Productivity qualities on the right. Low Productivity on the left. Teams with high Positivity attributes above the middle line. Teams with low Positivity below the line.

The Real World of Teams This gives us a familiar 4-quadrant matrix. High Productivity qualities on the right. Low Productivity on the left. Teams with high Positivity attributes above the middle line. Teams with low Positivity below the line.

Three Phases Discovery Assessment Action Plan

The Team “Selfie”

You are here… (where is here?) Core coaching questions What’s working? What’s not working? Where does that show up? What do you want?

Leads to Action Goals to reach New practices

Three Phases Discovery Assessment Action Plan Ongoing Coaching

Ongoing Coaching In-person if possible Monthly – 6 months 2 hours – half day Virtual sessions – more often 90 minutes

Completion & Follow-up Three Phases Discovery Assessment Action Plan Ongoing Coaching Completion & Follow-up Next Steps

Completion Measure results Harvest: what have you learned? Celebration and appreciation What’s next?

The Team “Before”

The Team “After”

Resources = +47% Communication = +38% Trust = +32% Impact Resources = +47% Communication = +38% Trust = +32% Team Coaching also made a significant and measurable difference in the impact on patients. This team uses a standard industry patient satisfaction survey on an annual basis. The results for the business are clear and quantifiable. Customers—in this case patients—notice a significant difference in the quality and care they received from this team. Here is an unmistakable example of the impact of the team coaching to deliver real business results. It is now much easier for the organization to justify investing in this coaching process. They have seen the results and they have looked at the numbers.

Questions

Thank You! Info@TeamCoachingInternational.com