Inter-Service Postal Training Activity Process Domestic Mail Requiring Special Services August 2018

TLO – Process Domestic Mail Requiring Special Services LESSON OUTCOME: Students will process domestic mail requiring special services IAW USPS and DOD directives/guidance. TERMINAL LEARNING OBJECTIVE: The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.   The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. Action: Process Domestic Mail Requiring Special Services Condition: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors. : 1. PB Meter 2. Student Handout 3. PS Label 11-B, Priority Mail Express Post Office to Addressee Service PS Label 200 (Registered Mail Sticker) PS Form 2976 (Customs Declaration) PS Form 2976-A (Customs Declaration/Dispatch Note) PS Form 3800 (Receipt for Certified Mail) PS Form 3811 (Domestic Return Receipt) PS Form 3813 (Domestic Insured Mail Receipt, $500 and under) PS Form 3813-P (Domestic Insured Mail Receipt, Over $500) Standard: Process domestic mail requiring special services by using the correct forms and endorsements, access the correct amount of postage and fees, determine if mail is mailable, determine if special services are available, and verify the customer is authorized to use the Military Post Office (MPO) in order to achieve a minimum of 80% on performance-based test.

PE X Situation 1

Insured Mail Available for all classes of mail Provides up to $5,000 indemnity coverage No record of insured mail kept at office of mailing

Categories of Insured Mail Insured Mail $500 and under For articles valued $500 or less (Insurance without a signature) Insured Mail Over $500 For articles valued $500.01 up to $5,000.00 (Insurance with a signature)

This portion is attached to the article. Completing PS Form 3813 This portion is attached to the article. This portion is given to the customer. 18.25 2 3.05 3 4 21.30 James Simmons Bennettsville, SC 29512 25 Lawson Street 150.00 5 6 1

Placement of $500.00 and Under Insured Label MSG Terry North 117 Finance CO CMR 430, Box 15 APO AE 09096 P 5.50 I 3.05 T 8.55 PRIORITY MAIL Marie Boyd 1315 Davis Avenue Tallahassee, FL 34501

This portion is attached to the article. Completing PS Form 3813-P This portion is attached to the article. This portion is given to the customer. 2 3 5 6 7 550.00 1 25 Lawson Street Bennettsville, SC 29512 James Simmons 4 18.25 5.10 2.55 30.65 4.75 10 9 8

Placement of Over $500 Insured Label MSG Terry North 117 Finance CO CMR 430, Box 15 APO AE 09096 P 5.50 I 4.75 T 10.25 PRIORITY MAIL Marie Boyd 1315 Davis Avenue Tallahassee, FL 34501

On Learning How much indemnity coverage does insured mail provide for lost, rifled, or damaged articles? What form is used to process articles being insured for $500 and under?

PE X Situation 2 & 3

Certified Mail Available only for Domestic mail sent at First-Class or Priority rate Does not offer insurance coverage Can be combined with other special services Fee is collected in addition to postage

Completing PS Form 3800 This portion is attached to the article. This portion is given to the customer. 7.75 3.10 10.85 Kathy Lyons 18 Madison Avenue Philadelphia, PA 19153 2 3 4 5 6 1

Placement of Certified Mail Endorsement MSG Terry North 117 Finance CO CMR 430, Box 15 APO AE 09096 P 7.75 C 3.10 T 10.85 PRIORITY MAIL Kathy Lyons 18 Madison Avenue Philadelphia, PA 19153

On Learning What does Certified mail provide for customers? What postal form must a clerk prepare when certified mail is presented at the post office? Certified mail is available to be sent only for Domestic mail. At which class and rate can it be sent?

PS Form 3811 Return Receipt Gives notice of delivery back to the sender No record is maintained at office of mailing Available only in conjunction with: Registered Insured ($500 and over) Certified Express

Fees and Services Mailer pays Return Receipt fee in addition to postage and any other fees Can be requested at time of mailing and after the date of mailing Time service is requested affects amount of fee collected

Completing PS Form 3811 FRONT 4 BACK 1 3 2 SSG Mary Strong HQ, 40 ENGR GP Unit 23803, Box 55 APO AE 09034 FRONT 4 Tom Goodson 123, 46th Street Indianapolis, IN 46226 1 BACK 3 2 X VB 044634713US

Placement of Return Receipt SSG Mary Strong HQ, 40 ENGR GP Unit 23803, Box 55 APO AE 09034 P 12.25 I 5.10 RR 2.55 T 19.90 PRIORITY MAIL APDS not required for Insured mail Return Receipt Requested Tom Goodson 123, 46th Street Indianapolis, IN 46226 Tom Goodson 123, 46th Street Indianapolis, IN 46226 Classroom purpose place on back of article VB 044634713US X

On Learning Where must the clerk place the “Return Receipt Requested” endorsement on a package or letter? What does the Return Receipt service provide for the mailer?

Void Personal Check Turn To Page 17 In Student Handout Instructor Will Guide Through Procedure

PE X Situation 4 - 8

Registered Mail Most secure service available. Registered mail with or without value Used for mailing classified up to SECRET material Clerk must have a Secret Security Clearance to handle Official Registered Mail Not available with Express mail service

Acceptance Requirements Must be mailed at the First-Class or Priority mail rate ONLY Must be at least 5” long and 3½” high Must have complete name and address of the sender and addressee Must be completely sealed on all sides of the article

Self-Sealing Envelope with Paper Tape

APDS is placed along all APDS on Box Articles APDS is placed along all edges of the tape on the parcel.

Placement of APDS Using Registered Mail Service Tom Goodson 123, 46th Street Indianapolis, IN 46226 X RB 044 634 713 US

PS Form 3806 Receipt for Registered Mail Customer completes customer portion. Clerk verifies customer information then completes required portion. Original goes to the customer. Duplicate kept for office records.

Completing PS Form 3806 4 7 5 1 6 2 3 Student’s Signature RB 812 754 230 US 4 .87 5 13.95 X 7 14.82 1 6 Student’s Signature 398.00 LT Alan Duggins 176 PSC Unit 22438, Box 15 APO AE 09069 2 Ms. Sally Thomas 126 W. Lane Drive Jersey City, NJ 04079 3

Placement of Label 200 FIRST CLASS $5.00 LT Alan Duggins 176 PSC Unit 22438, Box 15 APO AE 09069 Ms. Sally Thomas 126 W. Lane Drive Jersey City, NJ 04079 $.37 $5.00 $2.00 FIRST CLASS Place Label 200 above delivery address and to the right of the return address.

Postmarking and Canceling Cancel postage stamps with APDS Apply APDS on address side of article wrapper Apply APDS at all intersecting seams DO NOT USE a cancelling bar on Registered Mail

ON LEARNING What is the most secure means of mailing an item? What is the stipulation for self-sealing envelopes with registered mail? How is the fee to register an article determined?

Restricted Delivery Permits mailer to direct delivery only to the addressee or addressee’s authorized agent. Addressee’s agent must be authorized in writing to receive mail. CANNOT be addressed to: Company Corporation Firm

Restricted Delivery Can only be obtained with: Registered Certified If Insured for more than $200 Fee is paid in addition to postage and any other fees. Service does not require a form.

Placement of Restricted Delivery Endorsement MSG Terry North 117 Finance CO CMR 430, Box 15 APO AE 09096 P 1.32 C 3.10 RD 4.95 T 9.37 RESTRICTED DELIVERY FIRST CLASS Randy Thomas 4557-C Parker Lane Columbia, SC 29206

On Learning What is Restricted Delivery? What are the ONLY services that can be requested with Restricted Delivery? Where is the Restricted Delivery endorsement placed on mail?

PE X Situation 9 - 11

Instructions on completing 11B

Customs Declaration Two forms – PS Form 2976, Customs Declaration CN 22 and PS Form 2976-A, Customs Declaration and Dispatch Note CP 72 For all mail containing merchandise addressed for delivery within the Customs Territory of the United States (CTUS). Not required for official mail. Lists and describes the entire contents of the article.

Procedures When Concealing Items To conceal the nature of the contents or when value exceeds $400: Enclose completed 2976-A inside package. Affix upper portion of 2976 to article. Discard lower portion. MPO retains post office copy for their files. Mailer is solely responsible for complying with laws and regulations.

Completing PS Form 2976-A (Upper Portion)

Completing Customs Declaration (Lower Portion)

Completing PS Form 2976 1 2 5 3 4 John B. White 14NOV10 This portion is kept at the Post Office. This portion is attached to the article. SPC John B. White 1 72 SIG BN X Unit 31121, Box 10 Leather Boots 1 3 7 $145 APO AE 09164 Men’s Silk Tie 3 8 $150 5 2 3 Ms. Mary R. Wright 4 3 15 295 168 Howe Street Lansing, MI 48915 John B. White 14NOV10

Placement of PS Form 2976 PRIORITY SPC John B. White 72nd SIG BN Unit 31121, Box 10 APO AE 09264 P 7.60 T 7.60 PRIORITY x shirt 1 shoes 1pr 1 2 25 Johnny Smith 21 Dec 11 Ms. Mary R. Wright 168 Howe Street Lansing, MI 48915

Bona Fide Gifts Duty-free, unsolicited gift. Gift does not exceed $100 (U.S.) and $200 (Guam, American Samoa & Virgin Islands) in value. Each article or parcel has a customs declaration form attached. “Unsolicited Gifts” is clearly marked on each parcel.

Bona Fide Gifts (Cont.) Parcels valued more than $100 are entitled to free entry and must be endorsed correctly. Contains individually wrapped and addressed gifts. Endorsement Example: “Three Bona Fide Gifts Each Not Exceeding $100 in Value”. A parcel that contains more than one package for a single person. Endorsement Example: “No One Individual Receiving Gifts Exceeding $100 in Value”.

Exemptions From Customs Duty Personal and Household Effects Personnel under government orders Place orders inside envelope (PS Form 2976-E) or inside the parcel. Endorse “Returned Personal Effects-Orders Enclosed, Unsolicited Gift, and American Goods Returned.” Complete and attach customs declaration form.

Exemptions From Customs Duty (Cont.) U.S. Merchandise Articles grown, produced, or manufactured in the U.S. with no increase in value or improvement in condition. Complete and attach customs declaration form Endorse customs declaration: “American Goods Returned.”

On Learning What are the two customs declaration forms? What should be endorsed on a parcel containing individually wrapped and addressed gifts valued at more than $100? When can personal household effects or personnel stationed outside the CTUS be exempt from customs duty?

PE X Situation 12

TLO – Process Domestic Mail Requiring Special Services LESSON OUTCOME: Students will process domestic mail requiring special services IAW USPS and DOD directives/guidance. TERMINAL LEARNING OBJECTIVE: The Army Learning Areas (ALA) are the baseline focal points Soldiers and Army Civilians must possess to prevail in the ambiguous environments that challenge the Army today. The four ALAs are: Army Profession and Leadership; Mission Command; Human Dimension; and Professional Competence. The Army Learning Area taxonomy provides a framework to assist in grouping the General Learning Outcomes. The four Army Learning Areas serve as the framework to catalogue the 14 General Learning Outcomes.   The General Learning Outcomes (GLOs) are essential outcomes resulting from training, education, and experience along a career continuum of learning. There are three primary purposes for the Army General Learning Outcomes. First, they provide trainers and educators a lens into how effective they are in conveying their support material. Second, it assists in improving instructional design and/or training support packages. Finally it places responsibility on training and education proponents to be nested with ALAs. ALA: Professional Competence GLOs GLO 14: Soldiers and Army Civilians are technically and tactically competent. Action: Process Domestic Mail Requiring Special Services Condition: In a classroom environment; given access to the following material below and awareness of the Operational Environment (OE) variables and actors. : 1. PB Meter 2. Student Handout 3. PS Label 11-B, Priority Mail Express Post Office to Addressee Service PS Label 200 (Registered Mail Sticker) PS Form 2976 (Customs Declaration) PS Form 2976-A (Customs Declaration/Dispatch Note) PS Form 3800 (Receipt for Certified Mail) PS Form 3811 (Domestic Return Receipt) PS Form 3813 (Domestic Insured Mail Receipt, $500 and under) PS Form 3813-P (Domestic Insured Mail Receipt, Over $500) Standard: Process domestic mail requiring special services by using the correct forms and endorsements, access the correct amount of postage and fees, determine if mail is mailable, determine if special services are available, and verify the customer is authorized to use the Military Post Office (MPO) in order to achieve a minimum of 80% on performance-based test.

QUESTIONS