WORLD RUGBY EMPLOYEE RECOGNITION PROGRAMME JULY 2016

CONTEXT In June 2015, an Employee Recognition project team was established to address feedback from the High Performance survey which articulated a need to build a stronger culture of recognition that was inclusive of all employees in World Rugby. The team was made up of: Dom Rumbles (Leadership Sponsor) Lisa Lowry (HR Lead) Susan Spellman, Ronan Donagher, Marc Douglas, Simone Papirnik, Yvonne Nolan, Ali Hughes and Sarah Carew. The team’s aim was to design a comprehensive Recognition Framework, which looked at the specific areas of recognition appropriate to World Rugby, along with the structure of the award hierarchy and the nomination and selection processes.

REASONS TO RECOGNISE Recognition is a business tool … which achieves the following: Improves performance: to reinforce specific behaviours and results that the organisation would like to see more frequently demonstrated. Models core values: to highlight the positive behaviours that are aligned with World Rugby values (not just any positive behaviours) Shows appreciation: to demonstrate gratitude for extra effort Recognition can take the form of acknowledgement, approval or the expression of gratitude. Recognition is usually accompanied an item/experience with monetary value (but not necessarily monetary) for demonstrating a desired behaviour or performance…. ‘a treat for doing something above and beyond.’

WHY TRY? TRY Awards programme aims to recognise one-off examples of exceptional performance by individuals and teams for work well done, a valiant effort, excellent demonstration of the World Rugby values and those who go out of their way to deliver a really great service, to support achievement of World Rugby’s priorities. This toolkit is a mechanism to recognise and appreciate these special efforts and celebrate the commitment and success achieved by the organisation and its employees. The programme brings to life our values and aims to support a performance culture which celebrates success and recognises the value added by employees.

TRY AWARDS STRUCTURE World Rugby TRY AWARDS framework is built on three key areas: Excellence in teamwork Above and beyond individual exceptional performance Outstanding role model behaviour Peer-to-peer nomination process Online nomination process via Success Factors Selection process: TRY Recognition Panel to shortlist nominations CEO & team to select final Award recipients Annual awards (January Employee Conference)

Rugby Builds Character What is TRY programme? The Conversion Above & beyond performance Rugby Builds Character World Rugby values role model Your Outstanding Team Successful team collaboration Service to Rugby Service (loyalty)

The CONVERSION RECOGNISES: Above & beyond performance. To recognise an individual who through their discretionary effort and demonstration of the values has delivered an exceptionally successful outcome.   AWARD TYPE: Individual – four awards per year. AWARD PROVIDED: Gift card to the value of €200 (or equivalent in local currency).

YOUR OUSTANDING TEAM (‘FIRST 15’) RECOGNISES: Successful team collaboration. For members of a cross functional team who have collaborated effectively on a new or challenging initiative to successfully deliver an outstanding outcome. AWARD TYPE: Team – one per year. AWARD FORMAT: Team social event organised by nominator.

RUGBY BUILDS CHARACTER RECOGNISES: Outstanding individual who consistently mirrors the World Rugby values in their daily interactions with others, displaying exceptional performance in their role, inspiring colleagues, shaping best practice and personifying what it means to work at World Rugby. AWARD TYPE: Individual - one person per year. AWARD FORMAT: Engraved perpetual art piece, personal memento and €500 experience voucher.

SERVICE TO RUGBY RECOGNISES: Service (loyalty) To reward and recognise longevity of service and loyalty to the organisation. 10 and 20 years service recognised. AWARD FORMAT: Individual gift.