Planning Goal: To provide modern, secure, functional and aesthetically appealing Bus Stop Shelters along Jogoo and Argwings Kodhek roads. Impact Enhanced comfort of commuters Improved security Creation of employment
Situation before Situation After
Planning… Construction of modern Kiosk Goal: To construct 300No. of modern kiosk to settle informal traders Impact Creation of employment Improved security Environmental friendly
Situation Before Modern Kiosks
Treasurer Revenue Collection Goal: To increase revenue collection from Ksh. 2.2b to 7.7b Results: Increased revenue base from 2.2b to 7.7b Networked of cash collection point Enhanced data base on council’s debts Introduced new sites for hosting banners. Targeted big rate payers, advertisers Set individual targets per revenue collector per day. Provided transport to revenue collectors
Strategies Decentralized the collection to the ward level Revenue Officer targeting lorries transporting building materials to the city Booth for collection of revenue
Strategies… Manual Receipts used previously Preprinted Receipts introduced
Financial management system
Administration Goal: Beautification of the city Impact The stakeholders, especially the business persons along Mombasa Road have appreciated the importance of beautification. Beautiful road with adequate trees and flowers. Improved image of the Council.
Situation Before Situation After
Challenges Inadequate resources Increased crime rate Rural urban migration Unemployment Proliferation of informal settlement Corruption Mounting public expectation New technologies Intensifying public scrutiny
Lesson learned Implementing reforms requires continual monitoring Involvement of stakeholders has improved service delivery Councils desire and commitment to reforms has transformed the City
Conclusion The Council has embraced this concept by ensuring: Departments have formulated objectives Targets set by departments are aligned to the strategic plan and the budget The expected results commensurate to the budget allocated (Value of money)
Way forward The Council is determined to provide Services to Nairobi Residents in an effective and efficient manner so as to be recognized as the most attractive cities in the World. Thank you