Emerging Court Technologies to Save Adjudication Time and Money Snorri Ogata Chief Information Officer Superior Court of California, Los Angeles County

Emerging Technologies 1996 : The Internet The New Front Counter On-Line In-Line 2.0 Million Visitors/mo.* 1.4 Million Visitors/mo. * Los Angeles Superior Court Emerging Court Technologies September 27, 2016

Emerging Technologies 2006: The Smart Phone The New Front Counter? 64%  4% -- 32%  1.3 Million Visitors/mo.* 0.7 Million Visitors/mo.* Emerging Court Technologies September 27, 2016

“Emerging” Technologies 2016 Customer-centric Government Virtual customer assistants Privileged Public Access to Cases Online Dispute Resolution Open Data Body Worn Camera Driverless cars Self Represented Litigant solutions Remote Delivery of Services Emerging Court Technologies

Virtual Customer Assistant Now Soon Gina Human-like avatar Contextual on-line assistance Simple, well-defined paths 24 x 7 Multilingual ($$) Examples: Los Angeles Ross / Watson Artificially Intelligent Lawyer Can read and understand language Can postulate hypothesis when asked questions Learns from experience Example: Healthcare customer support (Watson) Automating the Routine and Repetitive Emerging Court Technologies to Save Adjudication Time and Money July 11, 2016

Online Dispute Resolution* Now Soon* Outside the COURT Technology to help parties resolve their disputes. Millions of disputes resolved annually 90% with NO human intervention Example: E-Bay In the Courts An online mediation room for divorcing couples Caucus and joint conversations Track issues to closure Pick mediators by mutual agreement Example*: Being used in Netherlands and Canada “Practicing at the Top of Your License” Emerging Court Technologies to Save Adjudication Time and Money September 27, 2016

Body Worn Cameras (Digital Evidence) Now Soon Body Worn Cameras Officer worn cameras that record interactions Digital Video Evidence Transparency Privacy Presentation in Court Examples: Numerous Digital Evidence All the “other” Digital Evidence (iPhones, Computers, etc…) E-Filing for everything else Challenges: Chain of custody Access Storage Retention Cost The Cloud? Revisiting Processes and Control Emerging Court Technologies to Save Adjudication Time and Money September 27, 2016

Data Sharing at the Person Level SRL Solutions Now Soon A collection of tools and capabilities to aid SRLs: Triage Downloadable forms Document Assembly (plain language interviews) Self Help Centers Workshops Legal Aid Examples: Numerous End-to-end Solution Navigating and integrating available legal resources to achieve better outcomes for SRLs Challenges: Identity Privacy Storage Sharing Empowering the Litigant Data Sharing at the Person Level Emerging Court Technologies to Save Adjudication Time and Money September 27, 2016

Emerging Court Technologies Questions? Emerging Court Technologies September 27, 2016