Soft Market Testing - KPIs Wednesday 13th June 2018

Feedback from survey (March 2018) Less Questions, we have reduced the number of KPIs down Clarity, we have made the questions clearer and less complex Removed duplication Aligned KPIs and PAMMS Analysis from PAMMS has driven us to create the draft KPIs Handout for provider These are only draft KPI’s/MI’s Feedback thoughts to IRN Inbox Method of collection Currently use Essex Insight Looking at other systems to collect the KPI’s going forwards Some of the information will be collected from the provider and some will be collected by ECC/CCG Any that should be added to distinguish between two good homes? Will these KPI’s work for you? Feedback thoughts to Contract Management Inbox IRN.ProjectTeam@essex.gov.uk