NMSDC Best Practice #3 Establish comprehensive internal and external communications Chuck Hendrix TOYOTA.

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Presentation transcript:

NMSDC Best Practice #3 Establish comprehensive internal and external communications Chuck Hendrix TOYOTA

Per the NMSDC…

Supplier Diversity Newsletter NMSDC’s Measures of Success Company-wide awareness of initiative is promoted Minority supplier development information is shared internally Measures of success #1,2 Quarterly newsletter Comprehensive communication tool sent to external partners and internal stakeholders. Shared with External : suppliers, corporations, diverse councils and organizations across country Helps educate and inform people on Toyota, commitment to supplier diversity, and best practices Editor message Exec. Message Supplier spotlight Feature article Meet the team Upcoming events

Education NMSDC’s Measures of Success New employee orientation Minority supplier development education is provided to all procurement personnel. Measures of success #3,4,5 EXTERNAL Education forums, seminars MBE educational outreach Toyota supports educational Advancements of MBE’s both on a national and regional level Examples: 2014- sponsored Christie Wong-Barret of MacArthur to attend the Kellogg School of Management Toyota serves as guest speakers at various supplier diversity event to help educate, engage, and develop tier I suppliers in the supplier diversity process/efforts with diverse companies Educational forums at OE 2015 – Sponsored Loren James (Magnolia) INTERNAL New hire training 2x a year – purchasing Diversity training for entire company

Outreach NMSDC Measures of Success Encouragement to seek certification and training Supplier selection criteria are explained Feedback Corporate goals and objectives are well-versed Effective process to respond to prospective suppliers Business Media helps identify potential MBE’s Measures of success 6,7,8,9,10,12 Partnership with NMSDC helps us continue forward progress in supplier diversity efforts OE Establish business relationships and network with Tier 1 suppliers Education forums (seminars), tradeshow interaction, keynote messages Image: 2014 OE Seminar POGC Collaborate with regional councils and provide training and development tools Small and focused Mentoring services Toyota Production System Support Center (TSSC)

Participation NMSDC’s Measures of Success Representatives participate in the National Minority Supplier Development Council Regional participation and support, with objectives and methods to measure outcomes Measures of Success (#11,13) 2014 WBENC National Conference and Business Fair -Jim National Committee Regionals: 1. Michigan MSDC Robert Young, TOYOTA, Purchasing Vice President 2. Ohio MSDC Jim Holloway, TOYOTA, Purchasing General Manger 3. Southern California MSDC Monetta Stephens, TOYOTA, Supplier Diversity Manager 4. Southern Region MSDC Matt Greene, TOYOTA, Supplier Diversity Assistant Manager 5. Southwest MSDC Jim Holloway, TOYOTA, Purchasing General

Accountability NMSDC’s Measures of Success Results are published in the corporate annual and sustainability report IMAGE EDSC Measures of Success #14 Reporting Externally: Annually: Councils, Diversity Inc. Quarterly: Councils (as requested) Reporting Internally: Twice a Year: by Manufacturing Plants, Divisions Quarterly: to Corporate Diversity Reporting to Toyota: Twice a Year: Tier II Diversity Reports