Twenty Ways To Make Your CIT A Success Sarah Burtenshaw Mental Health Worker Mobile Crisis Rapid Response Team St. Joseph’s Healthcare – Hamilton Steve Holmes Acting Sergeant Community Response Unit Hamilton Police Service

Mobile Crisis Rapid Response Team Mental health worker paired with a police officer responding to 911 mental health calls

Behavioral Change Stairway Model Active Listening: Listen to their side and make them aware you’re listening. Empathy: You get an understanding of where they’re coming from and how they feel. Rapport: Empathy is what you feel. Rapport is when they feel it back. They start to trust you. Influence: Now that they trust you, you’ve earned the right to work on problem solving with them and recommend a course of action. Behavioral Change: They act.

It’s Not About The Nail Developing empathy… https://www.youtube.com/watch?v=-4EDhdAHrOg

Be patient… Take your time Irish Road Trip https://www.youtube.com/watch?v=_ 9sAUNhGPk0

RED BLUE GREEN YELLOW GREY PINK YELLOW PURPLE ORANGE BROWN BLACK GREY GREEN YELLOW PINK BLUE PURPLE BROWN RED GREEN

Black SUV Day There are all kinds of delusions. These are just some examples of them and shows how they can progress in intensity Ideas of Reference – is a mild form of delusion. The person believes others are making reference to them Instructor: identify someone who is talking to someone else in class or a sound you hear from outside. Ask the class if they heard the person call them a bitch. Explain that it is an idea of reference.. I hear something and believe it refers to me. OFFICER: Just to let you know that it is Black SUV Day. All the surveillance teams across Ontario are doing an exercise today driving black SUVs so if you find a black SUV following you don’t worry, it is part of the exercise. You all laugh however one of you will see a black SUV and you will think of me. I have planted that idea in your head and the idea has grown. This phenomenon is no different to you buying a new car. All of a sudden it seems like everyone is driving the same car. It is just that you have placed prominence on that vehicle. Same as when you are searching for a car. All of a sudden there are 100’s of silver Honda Civics on the road when you are looking for one. For people who are paranoid and psychotic, this is the same experience. They start placing prominence on everything that relates back to them.

If you stare at the blinking pink dots, you will see only one color, pink. If you look at the + in the center, you'll see a circle of pink dots and a rotating green dot. But, if you stare at the + without moving your eyes, the pink dots will disappear and you will see only a rotating green dot. It's amazing how our brain works. There really is no green dot and the pink ones don't really disappear. This is proof that we don't always see what we think we see.

Bob Newhart: Stop It!

What is Dementia https://www.youtube.com/watch?v=7_kO6c2 NfmE

Testing Driving Abilities Trail Making A and B

Scoring Average Deficient Rule of Thumb Trail A: 29 seconds > 78 seconds Trail B: 75 seconds > 273

A Father, A Son and A Sparrow https://www.youtube.com/watch?v=fOYpFhxEptE A Father, A Son and A Sparrow

Simple Tests

National Geographic: Spiders on Drugs https://www.youtube.com/ watch?v=sHzdsFiBbFc

Online mental health training for police: http://cirt. uoit Online mental health training for police: http://cirt.uoit.ca/LOs/mai nMenu/

Any other information you need… Sburtenshaw@stjosham.on.ca sholmes@hamiltonpolice.on.ca Thank you!!

Empathy https://www.youtube.com/watch?v=cDDWvj_ q-o8 Cleveland Clinic

Response to Persons in Mental Health Crisis Niagara Regional Police Video Unit – video@nrps.com