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Ergonomic considerations
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REQUIREMENTS OF A GOOD DISPENSING ENVIRONMENT The dispensing environment should: BE CLEAN BE ORGANIZED HAVE A SUFFICIENT SPACE TEMPERATURE AND HUMIDITY CONTROLLED NO LOUD MUSIC PLAYING, GOSSIPING,TALKING OR TELEVISION HAVE MEDICINES STORED IN AN ORGANIZED WAY ON SHELVES 11/10/2018
ADVANTAGE OF A GOOD DISPENSING ENVIRONMENT Reduces dispensing error Reduces fatigue among pharmacy staff Enhances services Improves the image of the pharmacy Increases clientele Increases speed Creates a professional image 11/10/2018
Managing effectively the dispensing process and ethical considerations 11/10/2018
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Final Checking of Medicines When Dispensing Do not hand over medicines in a sealed box, envelope (X) without checking them with the patient or her/his rep. Even when a patient has been on the same repeat prescription for many years, it is still worthwhile checking that the medicines being dispensed are what is expected and that the patient is not experiencing any problems using their medicines. proactively ensuring that the patient can open and use their medicine as intended; identification and management of side effects of medicines.
Importance of SOPs in managing effectively the Dispensing Process
Take this medicine three times a day after meals Oh dear, you forgot; this is Ramadan, I eat once at night. So how many times should take this medicine? Take this medicine three times a day after meals It is best to bring your sexual partner so that you can be both be cured Which one? The one I see once a year when in vacation; the one I see during summer break; the one who comes only when I am paid or the one who believes that she owns me? Yeah, that one! 11/10/2018
SOP PATIENT Pharmacist Dispensing Compounding Equipments in working order Materials are from Recognized Pharmaceutical manufacturer Calculations Maintaining good records Labelling regulations SOP ..are part of QMS STAFF PATIENT 11/10/2018
Sample Dispensing SOPs-Group Discussion ..\..\..\Documents\2017-Dollars Projects 2017\Independent Initiatives\Sample Dispensing SOPs.doc Each team to read all SOPs but report on 2 SOPs: Report on the following: Is it realistic- you can relate it to your own practice What is good? What is bad? What is missing?
What should be done-PDCA Model