Auburn University Project TigerTalent Status March 1, 2018

Project Timeline and Current Status TigerTalent Project Timeline and Current Status March 1, 2018 Activity DECEMBER 2017 JANUARY 2018 FEBRUARY 2018 MARCH 2018 APRIL 2018 MAY 2018 JUNE 2018 JULY 2018 AUGUST 2018 SEPTEMBER 2018 OCTOBER 2018 NOVEMBER 2018 DECEMBER 2018 JANUARY 2019 FEBRUARY 2019 MARCH 2019 APRIL 2019 MAY 2019 JUNE 2019 JULY 2019   CAMPUS DATA & FEEDBACK COLLECTION PERIOD PHASE ONE -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION PHASE TWO -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION 1 Leadership Communications Project Initiation and Communications Approach Project Status Report Project Status Report Project WRAP-UP REPORT 2 Campus Communications Introduction to Campus: Email/Introduction Video/AU News/Social Media What, Why, Who, How, When TMSS Project Website Monthly Project Updates TMSS Project Website 3 Vendor Module Demonstrations Live Web Demonstrations (3 - recorded) Goal: Awareness and Q&A with Vendor Project Team: stakeholder/owners, super users, SMEs, administrators Stakeholders: Risk, Legal, EEO/AA, Budget, D&I, OIT, P&C, Bus Admin Human Resources: Central, HR Liaisons 4 Campus Feedback Surveys Electronic Surveys (3) User-Type: 1) All Employees; 2) Recent Hires; 3) Supervisor/Managers 3 Questions: What Works; What Doesn't Work; Wants 5 Sections: Modules/Process Workflows 5 Campus Feedback -- Forums Open Forums -- All Campus Invite Locations: Full campus coverage Facilitators: HR Liaisons/Project Team Members 6 Targeted Campus Groups -- Focus Groups -- User Acceptance Testing Targeted Campus Focus Groups Resulting from Surveys and Forums Clarify Questions/Issues PHASE ONE User Acceptance Testing PHASE TWO User Acceptance Testing 7 Stakeholder Feedback -- Focus Groups BEGIN: Pre-configuration Key Stakeholder Focus Groups Key Stakeholder Focus Groups END: Configuration Key Stakeholder Focus Groups TMSS Configuration Workflow Configuration Begins Configuration Iterations Position Description --- Applicant Tracking --- Onboarding GO LIVE 8 Configuration Iterations Performance Management --- Learning Management Systems 9 Demonstrations and Training Training & Demonstrations Position Description --- Applicant Tracking --- Onboarding Training & Demonstrations Performance Management --- Learning Management Systems Focus Group Finalization Feedback Summary PageUp Onsite Visit!

TigerTalent Forum Feedback March 1, 2017

Forum Attendance 195 + Zoom DATE ATTENDANCE 2/6 AM 16 + Zoom 2/6 PM 26 2/8 PM 20 2/13 AM 28 2/13 PM 19 2/15 AM 31 2/15 PM 32 TOTAL (does not include HR Staff or Liaisons) 195 + Zoom

What We Heard – Position Descriptions Not Working: Ideas for Improvement: Too much paperwork Clearer instructions PDQ is cumbersome and takes too long to complete Better search functionality More training Inconsistencies between job description and actual duties performed Improve the PDQ Update job descriptions Reduce paper forms Pay range is too broad Self-populating info

What We Heard – Applicant Tracking Not Working: Ideas for Improvement: Process takes too long; have lost candidates Streamline screening Update forms Need spell check and auto paste Better communication Personalized messages to candidates Technical glitches Lack of communication Status bar Search committee tools Better screening by HR FAQs Manager training

What We Heard – Onboarding Not Working: Ideas for Improvement: Inefficient Better communication and training for managers Delays in obtaining user ID, email, keys, parking, etc. Improve the rating scale Onboarding former students and AUM employees Improve the form Greater automation More frequent feedback b/t managers and employee Onboarding sequencing Explain how merit raises and performance are tied Better integrate with Learning Management

What We Heard – Performance Management Not Working: Changes to Orientation (day, location, online, etc.) Merit not tied to review Better communication and training for new hires, managers Long process Ratings gap (4 pt. vs. 5 pt.) Paper form, no spell check Better merge former AU students, AUM employees Cumbersome/primitive Timeline Mentor program Ideas for Improvement: Onboarding one-stop shop Paperwork and access before day one

What We Heard – Learning Management Not Working: Ideas for Improvement: Training is too basic Better class descriptions Need to capture courses outside FastTrain Improve approval process Class reminders to employee and manager Not user friendly Supervisor approvals Class suggestions (personalized career paths) Self-populate into Performance Management Import outside courses, certifications, etc. Distance learning

Project Timeline and Current Status TigerTalent Project Timeline and Current Status March 1, 2018 Activity DECEMBER 2017 JANUARY 2018 FEBRUARY 2018 MARCH 2018 APRIL 2018 MAY 2018 JUNE 2018 JULY 2018 AUGUST 2018 SEPTEMBER 2018 OCTOBER 2018 NOVEMBER 2018 DECEMBER 2018 JANUARY 2019 FEBRUARY 2019 MARCH 2019 APRIL 2019 MAY 2019 JUNE 2019 JULY 2019   CAMPUS DATA & FEEDBACK COLLECTION PERIOD PHASE ONE -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION PHASE TWO -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION 1 Leadership Communications Project Initiation and Communications Approach Project Status Report Project Status Report Project WRAP-UP REPORT 2 Campus Communications Introduction to Campus: Email/Introduction Video/AU News/Social Media What, Why, Who, How, When TMSS Project Website Monthly Project Updates TMSS Project Website 3 Vendor Module Demonstrations Live Web Demonstrations (3 - recorded) Goal: Awareness and Q&A with Vendor Project Team: stakeholder/owners, super users, SMEs, administrators Stakeholders: Risk, Legal, EEO/AA, Budget, D&I, OIT, P&C, Bus Admin Human Resources: Central, HR Liaisons 4 Campus Feedback Surveys Electronic Surveys (3) User-Type: 1) All Employees; 2) Recent Hires; 3) Supervisor/Managers 3 Questions: What Works; What Doesn't Work; Wants 5 Sections: Modules/Process Workflows 5 Campus Feedback -- Forums Open Forums -- All Campus Invite Locations: Full campus coverage Facilitators: HR Liaisons/Project Team Members 6 Targeted Campus Groups -- Focus Groups -- User Acceptance Testing Targeted Campus Focus Groups Resulting from Surveys and Forums Clarify Questions/Issues PHASE ONE User Acceptance Testing PHASE TWO User Acceptance Testing 7 Stakeholder Feedback -- Focus Groups BEGIN: Pre-configuration Key Stakeholder Focus Groups Key Stakeholder Focus Groups END: Configuration Key Stakeholder Focus Groups TMSS Configuration Workflow Configuration Begins Configuration Iterations Position Description --- Applicant Tracking --- Onboarding GO LIVE 8 Configuration Iterations Performance Management --- Learning Management Systems 9 Demonstrations and Training Training & Demonstrations Position Description --- Applicant Tracking --- Onboarding Training & Demonstrations Performance Management --- Learning Management Systems Focus Group Finalization Feedback Summary PageUp Onsite Visit!

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