M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Unit II e-business frameworks e-selling process, e-buying, e-procurement, e-payments: Pre; Post and instant payment systems, convergence strategies.

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande e-business frameworks Seller Service Provider Legal Support / Govt. Buyer Channel System EDI ww w

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande e-selling process: Traditional: Opening-Introduction-product features- benefits-cost-terms & Conditions-mode of payment-Closing of sale-Order-delivery-payment- formalities. Web service Provider Web page – Portal – e-Catalogue Registration format- Details of Procedure Agreement, entering in to contract Acceptance of deal Execution and implementation of the deal Transaction Payments

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande e-buying Buyer uses Search Engine Web provider database accessed Information search results are presented Portal; e- Catalogue; Choice; Acceptance of terms Input of relevant information Verification with std. database On Confirmation- Material dispatch schedule Payment procedure Confirmation of Payment and Delivery

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande e-procurement EPS: Electronic payment System-Online business process for Funds transfer using electronic means. Features: Convenient way for customer Easy order processing; accounting; inventory management etc for the supplier. Value addition service opportunity for banks

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Working of EPS: Three broad categories 1.Banking & Financial payments Large Scale:- Bank to Bank Transfers Small Scale:-ATMs & Cash dispensers Home Banking:- Bill payments ( door to door) 2. Retailing Payments Credit Cards ( Visa / Master cards) Private Credit/ Debit Cards( JC Penny cards) Charge Cards ( American Cards) 3. Online e-commerce payments Token based payments: Electronic cash ( Digicash) Electronic Cheques ( Net Cheques) Smart Cards ( Mondex e currancy cards) Credit Card based payments: Encrypted cards; Theird party authorization number.

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande e-payment System: Pre Post and Online; e Tokens 1.Debit or Pre paid: User pays in advance for granting privilege ( Smart Card/e purchase) 2.Post paid or Credit: Server authenticates the customer; verifies funds; allows from A/C 3.Cash to Real time: User Prepaid token; server settles transactions as e-currency (Online). E-Cash: Computer independence, Non Reusable, owner, Transferability, divisible denomination, Secure storage. Working of E-Cash: Phase 1. Obtaining E-Cash Phase 2. Purchasing Phase 3. Redeeming Cash by merchant ( Merchant has to have the facility for the same)

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Working of E-Cash: Phase 1. Obtaining E-Cash a.Customer Request for money transfer b.Transfer of money from Bank to e-mint c.e-mint sends cash to customer for service Phase 2. Purchasing a.On purchase cash from e-mint to Merchant A/C b.Merchant Supplies Material Phase 3. Redeeming Cash by merchant a.Merchant sends E-Cash to bank from e-mint b.e-mint transfers money to merchants bank c.Bank transfers it to merchants A/C

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande E-Cash: System Consumer E-mint Merchants Bank Consumers Bank Merchant

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande E-Cheque: System Consumer E-mint Merchants Bank Consumers Bank Merchant Cheque Clearing House ( To other Banks)

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Working of E-Cheque system Purchase: 1.Consumer access the merchants server 2.Merchant displays goods 3.Customer selects the goods 4.Customer sends E-Cheque to merchant 5.Merchant validates the E-Cheques 6.Merchant electronicaly forwards the cheque to the Bank 7.Merchants Bank forwards cheque to the Clearing House 8.The clearing house transfers money from customer A/C to the merchants Bank 9.Both the A/C updated by the Banks.

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Currency Server Types: ATM M/C, POS (Point of Sale) Terminals Card Readers etc. Application facilities for: Bank Debit, Credit cards, Telephone card, SIM, Emp. ID Cards, E-Cheques ( Payments on issue ) EFT ( Ele. Fund Transfer ( Automatic installments payments without Cheque issue)

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Credit Cards: ( Electronic Cards) Easiest method for online transactions ( Card + Balance + PIN ) Smart Card: Similar to Credit Card + tiny µp ( RTO) Small transactions like Telephone bills Electronic Purse, Digital Wallet ( Debit Card): One need to get it from Bank POS Scans the wallet Does the transaction If required card may be charged automatically Bank A/C to Wallet

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Instant payment systems- On line payment Mrchnt Order Srvs Provdr POS cust m Dbase Bank A/C

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Convergence strategies. 1.Technology 2.Infrastructure 3.Hardware 4.Software 5.Service Providers 6.Agreement; Contracts; Processes 7.Application development 8.System in place 9.Manpower; Skill; competency; Training 10.ECLIP: Electronic Commerce Legal Issues Platform Make, Buy, Share, Lease, Rent, Own, Agency

M.B.A. II SEMESTER Course No. 208 Paper No. – XVI E-Business Dr.N.C.Dhande Further Readings Home Work Practicals Questions