DELIA MEMORIAL SCHOOL (HIP WO) COMPUTER & TECHNOLOGY PROJECT START MY BUSINESS GROUP 1 LEADER:MALIWAN 3A(05) WIMSY 3A(18) JADE 3A(19) HELEN 3A (27) RIZWANNA 3A (32)

TABLE OF CONTENTS CUSTOMER SEGMENT….slide 3 VALUE PROPOSITION....slide 4 CHANNEL….slide 5 CUSTOMER RELATIONSHIP…. slide 6 COST STRUCTURE…. slide 7 REVENUE STREAM….slide 8 KEY RESOURCES….slide 9 KEY PARTNERS….slide 10 CONCLUSION….slide 11

CUSTOMER SEGMENT Our services are suitable for customers of all age groups. According to our research, over 5.5 million people aged between 10 and 60 or above use electronics daily, with a staggering 2 in 5 elderly people using electronics as of 2016.

VALUE PROPOSITION (SELLING POINTS) Our selling point are our high quality products at a reasonable price. Our exceptional customer services. Our need to make every customer 100% satisfied.

CHANNEL (HOW TO DO OUR BUSINESS) We chose a small shop in Sai Ying Pun the rent is $52,910 per month the shop includes a basement it’s suitable for the electronics supplies and the transportation is convenient.

CUSTOMER RELATIONSHIP A free gift and member discount will be given to each customer who is successful in signing up for our membership.

COST STRUCTURE Our employees are paid a minimum wage of $40 per hour and are required to work morning or afternoon shifts. Each shift has 3 employees working at a time to guarantee our customers receive the best quality service.

REVENUE STREAM (WHAT BUSINESS DO WE HAVE) (PAYMENT METHODS) Payment can be made using any major credit card, PayPal or by bank transfer.

KEY RESOURCES ( WHAT RESOURCE DO WE NEED TO RUN OUR BUSINESS) We can make sure our employee will follow their time schedule by deducting their salary depending how late they are so they won’t make the same mistake again.

KEY PARTNERS ( WHAT PARTNERS DO WE HAVE TO RUN OUR BUSINESS) We work closely with our electronic suppliers and delivery partners to offer an unbeatable and hassle- free service. This guarantees our customers will return to us.

CONCLUSION Even though our shop is small we were able to earn the through online and offline shop .

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