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Let’s create some Happy Workplaces Henry Stewart @happyhenry Happy Ltd Warm up People work best – how would be different? Nandos, edmans 3 skills of managers - tables When I worked at my best – pairs & summary Vote on important Maslow Pre Approval – groups on using Framework Celebrating mistakes Recruit for attitude Work/life balance – what if said had to work hours Managers should be chosen, roles of management Choose your manager Strengths Treat people… Example marketing person – tables to decide Further exercises 80 ideas My strengths as a manager Delegation Listening

Best Workplaces: UK Top 20

People work best when they feel good about themselves

How would your organisation be different if the focus of management was making people feel good? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

£231,000 £100,000 Alex Edmans, Wharton Business School

Its not about fun…. How could this you apply this in your business? Ask for examples from the group of things people have pre-approved. What were the benefits of you not being involved? Get each person to think of something that they could pre-approve.

Maslow’s Hierarchy of Needs Self -actualisation Self-esteem Belonging Safety Physical Needs: Eat, Sleep

Pyramid of Management Needs Trust Freedom Challenge Support Communication Reward 13

Pre Approve It

What could you pre-approve? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Project Oxygen Good communicator Express interest Be productive and results-oriented Empower, don't micromanage Help with career development Key technical skills Be a good coach Clear vision Do questions in handout in pairs. Be practical. What might being a coach look like in a restaurant? Probably not hour long executive coaching sessions but do you ask people to help them think through problems for themselves and build their confidence. Lets now focus in on empowerment and what needs to be in place for it to work.

Project Oxygen 1. Be a good coach 2. Empower, don't micromanage 3. Express interest 4. Be productive and results-oriented 5. Good communicator 6. Help with career development 7. Clear vision 8. Key technical skills. Do questions in handout in pairs. Be practical. What might being a coach look like in a restaurant? Probably not hour long executive coaching sessions but do you ask people to help them think through problems for themselves and build their confidence. Lets now focus in on empowerment and what needs to be in place for it to work.

Support Principles Targets Job Ownership Feedback

Who would you recruit?

Choose who manages people based on how good they are at …. 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Choose who manages people based on how good they are at … Choose who manages people based on how good they are at …. managing people 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Strategy Decision Making Supporting Challenging Coaching Roles of Management Strategy Decision Making Supporting Challenging Coaching

Roles of Management Role A Strategy Decision Making Role B Supporting Challenging Coaching

Choose your manager

Play to your strengths

At your best

1. Get people to do what they are good at 2. Give them the freedom to do it well 3. Make them happy

One thing I like about these ideas...

Creating a Happy Workplace Henry Stewart henry@happy.co.uk 07870 682442 Twitter: happyhenry

Trust Your People Make Your People Feel Good Give Freedom within Clear Guidelines Be Open and Transparent Recruit for Attitude, Train for Skill Celebrate Mistakes Community: Create Mutual Benefit Love Work, Get a Life Select Managers Who are Good at Managing Play to your strengths

Questions?

Thank you!