My home, looking after it, and getting help

Where do you live? What is your address? My Flat number is ………. My House number is…………. My Street or road name is ……… My Area is………… My City………. My Postcode…………

I live in a shared house I share a house with 2 people

Some terrace houses have an alleyway or rear entry behind

Some have alley gates

I have a bedroom

I have a kitchen in my house

We share a bathroom

Is the window open? Is the window closed? The window is……….. It is winter, it is cold outside

There is a front door on our house Please knock on the door, when you visit Please ring the doorbell , when you arrive at my house

Hall or Hallway

Stairs or staircase

What heating do you have in your house ? Is the central heating working?

What can go wrong in the house? The……………….. has stopped working . The light does not work. The Washing machine does not work. The heating does not work. It is cold.

Lightbulb, light fitting Excuse me, we need a new light bulb in the kitchen

ceiling roof

The kitchen ceiling has a water leak What should I do?

We have a water leak ! Can you help please? Ring house agent…… SERCO Excuse me . I have problem… put a bucket under the leak Try to find and Switch off water stop tap Find out what is the cause of the leak