TRUCKING BUSINESS INTELLEGENCE THE FUTURE OF TRUCKING BUSINESS INTELLEGENCE

Basic Commercial Vehicle Business Information How big is the PIE What the fleet owner / customers are demanding How do OE’s and Dealers differentiate themselves from the rest What would happen if? Where to from here Background Information

Background information 1976 1986 1996 2006 2016 Sales 3149 7165 13607 33080 26500 New Truck Sales 1976 to 2016 33139 The Scott Byers Network was founded in 1976 Taken 10 year increments to understand background information

Actual New Truck Sales 37442 33139

South Africa Market Size 370028 Global Market Size 23366066 How big is the PIE? 1976 1986 1996 2006 2016 OE's 6 14 16 21 26 Total Sales 3149 7165 13607 33139 26500 News Truck Sales / Number of CV OE’s South Africa Market Size 370028 Global Market Size 23366066 Current Total Market 370028 26 OE’s want a slice of the pie Further 2 are entering the market in the next few months Global Market close to 24 Million, we have about 1.5 % of the global market South Africa has the biggest market in Africa It begs the question why are there so many Suppliers in such a small market ?

News Truck Sales / Number of CV OE’s

What the Fleet owners / Customers are demanding 1986 1996 2006 2016 sales 62,61 76,43 81,07 86,3 service 62,8 76,09 82,38 90,71 parts 62,37 76,73 79,19 89,98 Comparative Truck Study National Average The past 30 years – What your customers think about you? First CTS conducted in 1986 with 6 OE’s Largest maintained fleet operator database in the country Just on 35000 fleet/truck operators from 1 truck up How we ask the question – level playing field Same question Sales Service Parts

How will OE’s and Dealers differentiate themselves from the rest? In the future How will OE’s and Dealers differentiate themselves from the rest?

What would happen if a dealer new everything about their customers’ before visiting the customer? For example – You have the basics Company Name Contact person Address Size of fleet Then we start to add – critical information Key people information Supplier, Make, Model, Registration The weight Category The age of the vehicle/s Parts break down used over time An estimate of the annual aftermarket potential spend And even more information MMcode by registration Current Trade and Retail price by registration Damage assessment report Total recon cost Electronic Valuation report All live and ONLINE

All these good things, to help you If the Dealer /OE was able to manage all this collective data about their customers By Total potential fleet size of all my customers By Area, post code and province Estimated value a customers Then we start to add additional information By total other supplier within my own customer base By weight category By age of the vehicles By parts needed By make and model By potential spend And even more information By day By Month By Quarter By Year All these good things, to help you

Where to from here? How will this be possible? Smart Technology and managing your business intelligence New Innovative ways of conducting business Real time, updates and feedback Partnering with business’s that can help you

The most exciting part about the future is that this technology and these business partners are already here