Printing Discovery test The printing problem is mostly( pick one) Economic A service issue A technical issue A user perception issue

Printing The printing Economic Problem is ( pick one) Users waste too much paper There is too much vanity printing Faculty put materials online instead of providing hardcopy We don’t budget enough money for printing

Service Issues The Service Issues are ( pick one) Prints are too slow We don’t provide enough feedback on status There aren’t enough printers Printers are unmanned and run thus out of supplies too often

Printing Quiz ( pick one) I am willing to spend how much $$$ to fix the problem $10, 000 $25,000 $100,000 $250,000 $500,000

Printing Quiz (pick one) For every $100 spent on Printing I would allocate how much to Students Staff Faculty Visitors

Printing Each student should receive equal access to printing resources, have the same “quota” True False

Printing How much will you pay to develop or acquire a solution so that every application can print natively from every on-campus location? $10, 000 $25,000 $100,000 $250,000 $500,000

Printing For every $100 spent on printing how would you fund the following situations Printing for classes being held in clusters Printing for homework while in clusters Printing for homework in dorms Printing for homework off-campus All other printing

Printing For every $100 spent to solve the printing problem I would give take the money from Response time in the Help Center Response time in Second Level support Virus response time Network traffic management Portal deployment speed Windows Desktop support infrastructure Software licenses for clusters A CMG hardware Tech Third shift and weekend operations coverage

Printing Is the printing problem important enough that you would layoff an existing employee to hire a specialist or free up enough money to buy a solution? T F