Husqvarna P500-Series Product and Service Training 23-25th Nov -2010

Husqvarna P 500 Kubota Service Setup

Kubota - Husqvarna after sales setup Kubota D902 and D1105 – has unique “build no” for HQ, ALWAYS refer to Husqvarna P 500 model name and Kubota id-tag / decal on engine Complete Kubota parts manual available online for registered Dealers/Sales Company Husqvarna dealer / SC to relay upon Kubota WorldWideService for: Warranty claims and warranty jobs More advanced service and repairs (if so required or preferred) Non frequent spare parts HQ only to stock freq. service parts filters gaskets alternator belt etc 2yrs commercial warranty (activated from date of installation)

Kubota WWS Search for “Kubota WWS” on Google Then search for respective local Kubota contact

Kubota WWS Europe Service Distr. / Agents: DK: GGP DENMARK A/S NO: UNIVERSAL DIESEL A/S FIN: KONEKESKO OY NL: PRINS MOTOREN B.V. PL: ARIES POWER Equipment Sp. SWE: MALTE MÅNSON AB UK: KUBOTA (U.K.) LIMITED DE Kubota GmbH FR Kubota France S.A.S Etc…

FAQ - General recommendation HQ Sales & Service org / Distr FAQ - General recommendation HQ Sales & Service org / Distr. – Kubota WWS Kubota Engine is a separate org. vs the Kubota tractor / lawn mower org. – service organization and service agents are mostly 3:e party -stand-alone professional engine service agents/distr. Establish dialog with local Kubota WWS agent to determine best local setup for warranty and tech support If possible – communicate info to HQ P 500 dealers to always have direct contact with local Kubota agent – most likely has the dealer already a OEM parts relationship If it’s not desired that the HQ dealer have direct contact with local Kubota WWS agent – then HQ Sales/Service should take “official” responsibilities for all incoming tech and warranty calls and then them-self further direct request to local Kubota or central HQ/Kubota org. Regardless of chosen procedure – take contact, make sure local Kubota WWS agent has parts list and is aware of the HQ model, invite Kubota to Dealer service training to gain internal knowledge D902 and D1105 is THE most produced small diesel engines in the world with a record low SCR – so warranty claims and running changes are rare – that’s one of the main reasons why we have chosen Kubota