The idea Policy Process Procedure

Policy One to three sentence statement of intent The lab will collect and process samples from study patients with laboratory orders.

Process Flow Chart of the process to implement the policy Collect Sample Label Sample Send Transport Sample Spin or send Spin Spin & Aliquot

Process Each step in the flow chart process can become a procedure Collect Sample Label Sample Send Transport Sample Spin or send Spin Spin & Aliquot

A Procedure is -- Step-by-step instructions Collect Sample Receive patient’s lab orders Enter lab orders into computer Gather collection tubes and equipment Prepare patient Etc.

A Good Procedure is -- Like a recipe A reasonably skilled employee can follow the procedure and produce the desired outcome.

A Good Procedure describes -- Purpose (But) Scope (Etendue) Responsible parties (Responsabilités) Describes the equipment, materials and supplies needed The step-by step instructions (Procédure) Result interpretation and actions needed References