Use Cases & User Mocks Customer Call – 3.30.16

Users and Objects

Scheduler Creates, adds, and modifies schedules within the system.​ Actions Schedule Create schedule Remove schedule Modify schedule View schedules Schedule ID * Created By * Name Status Jobs Alerts Description View Schedules Created by In progress By date On map Search

Job Creator Creates, adds, and modifies jobs within the system. Actions Jobs Create job Remove job Modify job View jobs Job ID * Created by * Name Status Location Resources Alerts Properties Priority Duration Resources includes workers View jobs Created by In progress By date By location By resource (workers) Search (view job map)

Resource Manager Creates, adds, and modifies resources within the system. Actions Resource Create resource Remove resource Modify resource View resources Resource ID * Created by * Type Type ID * Name Description Status Create resource may have bulk add View resources By type By location Search

Worker Views schedules / jobs and updates job statuses Worker Views schedules / jobs and updates job statuses. Can also send traffic / weather data to the system. Actions Status View schedule (where assigned) View jobs (where assigned) View resources (where assigned) Update statuses Status Suggested Scheduled In progress Delayed Canceled Completed Description Location

User Manager Adds, removes, and edits users, including user permissions. Users of this type probably have access to all other user roles as well. Actions User Object Add user Remove user Edit user View users Reset user password User ID (e-mail) Permissions Password Name Organization Profile View users By permissions By organization Alphabetical Etc… Search

Device Manager Adds, removes, and modifies devices that are allowed to talk with the cloud. Actions Registered Device Add device Remove device Edit device View devices Update device(s) Device ID * Serial number Device keys Version Status Update frequency Type Update device Update all Send specific messages??? View Devices By location By type Search

Auditor Evaluates the current and past states of the system and looks for errors and mistakes within the system. Actions Objects View objects Details History (none) Search by: Creator Date / time Location Name

Analyst Evaluates​ current predictive algorithms and looks for possible optimizations in the system. Actions Objects View system / object statistics Number / frequency of statuses Object usage statistics Prediction accuracy statistics Causes of delays (none) View System object statistics Number / frequencies of statuses Delays / cancels / successes Object usage statistics How often is it scheduled Utilization Prediction accuracy statistics Weather overrides Device accuracy Causes of delays Lack of resources?

Other Users

Devices Generate and send data to the cloud Devices Generate and send data to the cloud. They can also be sent information about rate changes. To Cloud From Cloud Messages Weather update Software updates No viewable interface

System Admins Monitors overall system performance and diagnostics System Admins Monitors overall system performance and diagnostics. In charge of system deployment and updates. Actions Objects Monitor system performance Re-deploy system Debug system (none) Uses Azure

Layout

Overall Layout Home Schedules Jobs Resources Home = just alerts

Viewing objects Resources Filters: Status (more) Create New Name ID (search) Not done Name ID Actions Status Resource 1 R01 ✔ Resource 2 R02 Edit Delete Resource 3 R03 P Resource 4 R04 D

Viewing objects Table options Resources Filters: Status (more) Sort by X Resources Table options Create New Filters: Status (more) (search) Not done Sort by Name ID Actions Status Resource 1 R01 ✔ Resource 2 R02 Edit Delete Resource 3 R03 P Resource 4 R04 D Time Ascending Filters Category Filter Custom Status Not done All Delayed, Canceled Created by Me All Time This week All Today

Viewing objects Table options Resources Custom Filter X Resources Table options Create New Filters: Status (more) (search) Not done Custom Filter Sort by X Name ID Actions Status Resource 1 R01 ✔ Resource 2 R02 Edit Delete Resource 3 R03 P Resource 4 R04 D Time Time Ascending Filters Today Tomorrow Yesterday This week Custom Range (from) (to) Category Filter Custom Status Not done All Delayed, Canceled Created by Me All Time This week All Today 3/31/16 4/30/16 Save Cancel

Editing / adding objects Object Name Remove Save Changes Object ID: X104 Name: Object name Status: Delayed Description: An object! Last updated by: Jenna (U04)

Editing / adding objects (w/ relational properties) Object Name Remove Save Changes Object ID: X104 Name: Object name Status: Delayed Description: Jobs: Add Job Name ID Status User 1 U01 ✔ User 2 U02 X X An object! Last updated by: Jenna (U04)

Editing / adding objects (w/ map) Object Name Remove Save Changes Object ID: X104 Name: Object name Status: Delayed Description: An object! Last updated by: Jenna (U04)

Editing / adding objects (w/ update) Devices Create New Filters: Status (more) (search) All Name ID Actions Status Device 1 D01 ✔ Device 2 D02 Edit Update Delete

Editing / adding objects (w/ update) Object Name Remove Save Changes Update Object ID: X104 Name: Object name Status: Delayed Description: An object! Last updated by: Jenna (U04)

Editing / adding objects (w/ update) Devices Create New Filters: Status (more) (search) All Update Device X Name ID Actions Status Device 1 D01 ✔ Device 2 D02 Edit Update Delete Device ID: D02 Current version: v1.0.3 Update to: V1.0.5 Update Cancel

Editing / adding objects (w/ password reset) Users Create New Filters: Status (more) (search) All Name ID Actions Status User 1 U01 ✔ User 2 U02 Edit Reset Password Delete

Editing / adding objects (w/ password reset) Object Name Remove Save Changes Reset Password Object ID: X104 Name: Object name Status: Delayed Description: An object! Last updated by: Jenna (U04)

Editing / adding objects (w/ password reset) Users Create New Filters: Status (more) (search) All Reset Password X Name ID Actions Status User 1 U01 ✔ User 2 U02 Edit Reset Password Delete User: User 1 (U01) Are you sure you want to reset this user’s password? Reset Cancel

Object details (w/ history) Object Name Version: Remove Save Changes Latest Object ID: X104 Name: Object name Status: Delayed Description: An object! Last updated by: Jenna (U04)

Removing objects Resources Remove Resource Filters: Status (more) Create New Filters: Status (more) (search) Not done Remove Resource X Name ID Actions Status Resource 1 R01 ✔ Resource 2 R02 Edit Delete Resource 3 R03 P Resource 4 R04 D Resource ID: R02 Are you sure you want to remove this resource? Remove Cancel