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How to Handle a Tidal Wave of Contracts in Your Small Legal Department July 18, 2018

Presented By: Jeri Sute, Sr. Director, Legal Chick-fil-A, Inc. Kevin Woolf, Partner Seyfarth Shaw LLP

once upon a time… legal excellence was all that was required by our clients. ?? legal LEGAL EXCELLENCE ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

but the world is changing, at a faster pace than ever. globalization tech & data increasing complexity competition but the world is changing, at a faster pace than ever. our clients face increasing complexity; their legal needs grow more complex as well. LEGAL EXCELLENCE ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

meanwhile, cost pressures finally hit law departments. decreasing budgets globalization tech & data increasing complexity competition $$ meanwhile, cost pressures finally hit law departments. GCs are concerned about cost predictability as well as overall spend reduction. LEGAL EXCELLENCE ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

continuing tech advances have led to a data explosion. decreasing budgets globalization tech & data increasing complexity competition opportunity continuing tech advances have led to a data explosion. our clients are struggling to isolate and prioritize key risk factors and strategic opportunities. $$ risk LEGAL EXCELLENCE ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

decreasing budgets systems legal staffing options efficiency ??!? increasing complexity now broadening scope of concerns how can we fill this gap to reach the client at the current level of needs? LEGAL EXCELLENCE before ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

client PROCESS SeyfarthLean proprietary client-focused, value-driven service delivery model PEOPLE PLATFORM ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PROCESS client voice of the client knowledge mgmt. process improvement project mgmt. process control & execution ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PEOPLE client consulting firm atty. staffing & utilization talent mgmt. shared & managed services alternative staffing ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PLATFORM client collaboration data mgmt. platform & metrics risk & workflow technology risk & analytics R&D ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PROCESS client process voice of the client knowledge mgmt. process improvement project mgmt. process control & execution ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PEOPLE client people firm atty. consulting staffing & utilization talent mgmt. shared & managed services alternative staffing ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Outsource to India or Philippines PEOPLE SOLUTIONS HIRE MORE In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Outsource to India or Philippines PEOPLE SOLUTIONS HIRE MORE In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Outsource to India or Philippines PEOPLE SOLUTIONS HIRE MORE In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Outsource to India or Philippines PEOPLE SOLUTIONS HIRE MORE In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PEOPLE SOLUTIONS HIRE MORE LAW FIRM OFFSHORE SHARED SERVICES In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING Seyfarth Managed Services ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Outsource to India or Philippines PEOPLE SOLUTIONS HIRE MORE In-house staff LAW FIRM Traditional Model OFFSHORE Outsource to India or Philippines SHARED SERVICES Unique combination LAW FIRM INSOURCING ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

PLATFORM client platform collaboration platform data mgmt. & metrics workflow technology risk & analytics R&D ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

STRATEGIC USE OF TECHNOLOGY DOCUMENT AUTOMATION BOTS SEYFARTHLINK HOTDOCS DOCAUTO ©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

STRATEGIC USE OF TECHNOLOGY DOCUMENT AUTOMATION BOTS SEYFARTHLINK ©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Myths about robots…. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

meet the reality of robots ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Seyfarth Cognition Combining intelligent technology with human expertise for better, faster document management Party #1 Body of Contracts Relevant Subset Party #2 Date #1 Stored in a Tracker/List (Structured Format) Date #2 Clause #1 Clause #2 Summary Doc SME Favorability Review [Tapers off over time] ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Seyfarth Cognition Process Flow 2 minutes 15 minutes 2 seconds RPA filters out contracts based on rules Removes contracts that don’t fit Save review time down the line iManage’s robot extracts data Review is completed in minutes Data housed in structured format Contract data extracted into an MS Excel or Word format Color coding of favorability 10 minutes Data is reviewed by Attorney for quality control Refines robot abilities for improved delivery ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

STRATEGIC USE OF TECHNOLOGY DOCUMENT AUTOMATION BOTS SEYFARTHLINK ©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Core Components intake triage and assign workflow metrics business users can submit requests for agreements online requests are automatically triaged and assigned to the appropriate legal reviewer pre- and post-execution workflow is managed through: document automation notifications progress trackers document repository instant insight and reporting provides transparency into cycle time, problem areas, resource needs and more. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Sample Contract Management Solution pre-determined sourcing parameters, developed collaboratively through Voice of the Client meetings management IN-HOUSE OUTSIDE COUNSEL THIRD-PARTY PROVIDERS intake sourcing triage data from each stage captured in custom web portal with notifications metrics process-mapped for consistency & efficiency customizable dashboard for ongoing improvements, easy visualization and one-glance status tracking ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Manage workflow via shared central hub

Assigned Attorney can enter information and updates on status ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Produce Customized, Nearly-Complete Documents from Questionnaire ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Central Repository for Documents ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

Data visualization for instant insight across transactions ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

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