South Carolina Medicaid Coordination of Benefits Place Client Logo here South Carolina Medicaid Coordination of Benefits Welcome to the accelerated training method offered to you by Magellan Medicaid Administration. Within this presentation, we are going to discuss the required Coordination of Benefits fields which include the appropriate other coverage code values on claims submitted to SC Medicaid. We appreciate you taking the time out of your busy work schedules to view this presentation and hope it is very informative in regards to the Coordination of benefits guidelines. One note that I would like to point out before you start the presentation is that we have applied an audio feature. To listen turn your speakers on and adjust the volume before advancing from this current slide. Remember, simply left click with your mouse to advance throughout this tutorial. Thank you. Enjoy the presentation.

General Info Providers must bill all other insurance carriers before billing SC Medicaid If payment is received from multiple payer sources, Medicaid requires Total Amount Paid in “Other Payer Amount Paid” field Providers should bill all other insurance carriers before billing SC Medicaid. Remember, if a payment is received from multiple payer sources or insurance carriers, Medicaid will require the total amount paid from all sources or carriers in the Other Payer Amount Paid Field. To avoid recoupment of Medicaid monies, care should be taken prior to billing to ensure that appropriate claims filing procedures have been followed.

SC Medicaid is Always Payer of Last Resort It is federally mandated that SC Medicaid is always the payer of last resort in situations where a SC Medicaid beneficiary has other insurance coverage. Providers are reminded that ALL other payers should be billed before a claim is submitted to SC Medicaid.

Compliance is Key If a primary carrier requires a PA, the primary carrier’s prior authorization procedures must be followed Take note that providers are required to comply with plan rules of the primary insurance carrier. For example, if the primary insurance carrier requires a PA then the primary carrier’s prior authorization procedures must be followed prior to submitting the claims to SC Medicaid. If a primary insurer makes payment on the claim, a second PA from Medicaid is not required.

Fields Required in Processing Medicaid Secondary Claims Other Coverage Code (OCC) (NCPDP field # 3Ø8-C8) Other Payer Date (NCPDP field # 443-E8) ID Qualifier =“99” (NCPDP field # 339-6C) Other Payer ID (NCPDP field # 34Ø-7C) The following fields are required when a primary insurer is involved regarding claims processing with SC Medicaid. In addition to these requirements of the Other Coverage Code field being populated when processing a Medicaid secondary claim, there are other fields that must be populated in order for the claim to adjudicate successfully which are included on this slide.

Other Coverage Codes (NCPDP field # 3Ø8-C8) COB requirements vary based on the appropriate Other Coverage Code which is submitted on the claim. The appropriate other coverage code should be listed in the NCPDP field 3Ø8-C8.

Other Coverage Codes (NCPDP field # 3Ø8-C8) Enter OCC of 2 if payment was received from primary insurer Enter primary insurer payment amount in the “Other Payer Amount Paid” field (NCPDP 431-DV) Effective September 15th, 2010 providers must populate patient’s copayment in the “Patient Paid Amount Submitted” field (NCPDP 433-DX) Enter OCC of 3 if a particular drug is not covered by an individual’s active primary/secondary coverage Effective September 15th, 2010 the reject code after billing the primary insurer should be populated in the “Other Payer Reject Code” field (NCPDP 472-E) The Other Coverage Code of “2” should be utilized when payment is received from a primary insurer. The payment amount must be reported in the “Other Payer Amount Paid” field (NCPDP field # 431-DV). Effective September 15th, 2010, a new requirement will include indicating the amount of the patient’s co-payment that is generated after billing the primary insurer in the “Patient Paid Amount Submitted” field (NCPDP field # 433-DX). The Other Coverage Code of “3” should be populated when a SC Medicaid beneficiary has other primary insurance, but the particular drug is not covered by the specific plan(s). Effective September 15th, 2010, a new requirement will be incorporated for pharmacy providers to submit the reject code generated after billing the other insurer(s) in the “Other Payer Reject Code” field (NCPDP field # 472-6E).

Other Coverage Codes (NCPDP field # 3Ø8-C8) Enter OCC of 4 if instructed to collect money from patient for not meeting deductible or co-pay with active primary insurance (No changes for the OCC of 4) Enter OCC of 7 if verified by insurance carrier that beneficiary has no other coverage on date of service Effective September 15th, 2010 the reject code after billing the primary insurer should be populated in the “Other Payer Reject Code” field (NCPDP 472-E) At this time there are no changes involved with the Other Coverage Code of 4. The Other Coverage Code of “4” should only be submitted if other coverage exists, but payment was not collected because individual did not meet the co-payment or deductible obligation with the other insurance carrier. The Other Coverage Code of “7” is appropriate when a SC Medicaid beneficiary does not have active coverage and it has been verified by billing the primary insurer carrier prior to the pharmaceutical product is being dispensed. Effective September 15th, 2010, a new requirement will be incorporated around the Other Coverage Code of “7” for pharmacy providers to submit the reject code generated after billing the other insurer(s) in the “Other Payer Reject Code” field (NCPDP field # 472-6E).

Other Payer ID (NCPDP field # 34Ø-7C) One of the required fields on a claim Submitted to SC Medicaid for those Medicaid beneficiaries having other insurance is the “Other Payer ID” field. Magellan Medicaid Administration will respond to a pharmacy in the transaction message text field indicating other insurance coverage that may be on file with SC Medicaid.

Insurance Carrier Codes http://southcarolina.fhsc.com/providers/rxdocuments.asp Click one of the links to access Insurance Carrier Codes to enter in the “Other Payer ID” field In locating the insurance carrier information and/ or a 5 digit insurance carrier code to populate in the “other payer id” field for those Medicaid beneficiaries having other insurance, click on the link provided at the top of the current slide. There are two different links to view the insurance carrier codes, one sorted by name and one sorted by code.

Don’t Forget! Do not use a 1, 5, 6, or 8 in the OCC Field-(claim will reject) Medicaid does not coordinate benefits with Medicare Part D or with a beneficiary’s creditable coverage There are a few key notes to remember regarding the COB process. First, if you submit an other coverage code of 1, 5, 6 or 8 in the other coverage code field, the claim will reject. Lastly, remember Medicaid does not coordinate benefits with Medicare Part D.

Required on ALL COB claims Field Name NCPCP field # Other Coverage Code (OCC) 3Ø8-C8 Other Payer Date 443-E8 ID Qualifier 339-6C Other Payer ID 34Ø-7C Required on ALL OCC= 2 claims NCPDP field # Other Payer Amount Paid 431-DV Patient Paid Amount Submitted 433-DX Required on ALL OCC= 3 claims Other Payer Reject Code 472-6E Required on ALL OCC= 4 claims No additional fields required N/A Required on ALL OCC= 7 claims This chart serves as a quick reference guide to illustrate fields required when processing a claim to SC Medicaid when other insurance is involved.

Contacts Magellan Medicaid Administration SCDHHS SCProvidersupport@magellanhealth.com SCDHHS Janet Giles Gilesje@scdhhs.gov Brandie Crider Criderb@scdhhs.gov Phone: 803-898-2876 Should you have questions which pertain to this Coordination of Benefits presentation, feel free to contact us. Thanks for your time.