Dell SonicWALL Email Security Series 2/14

Dell SonicWALL Email Security solutions Product overview Agenda About email threats Protecting business communication Dell SonicWALL Email Security Solutions This presentation will help you introduce Dell SonicWALL Email Security to your SMB and MSP customers. We’ll start by reviewing email threats, the impact they can have on businesses and what’s necessary to protect business communications. We’ll review the Dell SonicWALL Email Security solutions, how they can protect businesses from email threats, and their key features. 

Email threats: Spam Malware Phishing Confidential leaks Compliance Email is critical to business communication But, it also creates opportunities for business sabotage: Spam, high volumes of unsolicited emails, can clog inboxes and network and compute resources, waste businesses time and increase operational costs Malware and viruses, embedded by hackers into email, may be downloaded to computer systems, allowing hackers to gain access to system resources and information. Hackers can then steal data, crash systems or hijack systems for there own uses. Another hacker trick, phishing, involves embedding links to sites that prompt trusting users to enter confidential information that may later be used to steal identities or compromise corporate data. In addition to inbound email exposing corporate computer systems to threats, outgoing email can also expose businesses to risk. Outbound emails expose companies to Zombie attacks, IP high jacking which can ruin the reputation of your business. In addition to threats, outbound emails are typically subject to corporate policies and government regulations. For example, Government regulations now hold businesses accountable for protecting client and business confidential data and require businesses to ensure that confidential data is not leaked.

Email security technology Protecting business communications Scan inbound and outbound email and identify bad mail mail containing confidential information Apply business rules to block, quarantine or encrypt Typical deployment: Hardware or virtual appliances, cloud services To protect businesses from hackers and unscrupulous spammers, businesses need email security solutions that screen inbound and outbound email, identify bad or suspected bad email or email containing confidential information, and apply business rules to block or quarantine bad emails, and route emails containing confidential information for encryption, without impacting the flow of good email. Since email threats are continually evolving, email security technology must dynamically evolve to address the latest threats in real-time. Email security solutions for business are typically delivered through hardware appliances, virtual appliances or software based platforms for on-premises deployments and as cloud services for off-premises deployments.

Dell SonicWALL Email Security solutions Powerful email threat & compliance protection Multi-layer anti-spam, anti-virus protection Automated management, reporting Compliance management and encryption Flexible deployment options, on-site and hosted Architected for high performance, availability, scalability Enterprise, MSP,& SMB deployment ready, multi-tenancy To meet the needs of SMB businesses, Dell SonicWALL Email Security solutions deliver superior protection featuring: Multiple proven, patented email scanning techniques that deliver superior, real-time protection from threats such as spam, malware, zombie and phishing attacks. Automated management and reporting that saves administrator time. Compliance scanning and management and secure email exchange to protect from confidential data leaks and compliance violations Flexible deployment options to best meet business infrastructure requirements, including on-site deployment options and cloud services The ability to scale and configure email security systems for growth and redundancy to allow businesses and MSPs to grow their infrastructure as required with out large upfront costs And lastly, features to enable Managed Service Providers to provision and manage email security services for multiple customers.

Superior threat protection: Multiple scan techniques deliver powerful protection Anti-spam Anti-phishing, spoofing, zombie Anti-virus (GRID) Anti-virus (McAfee, Time zero) Email Compliance Email Encryption Dell SonicWALL email security technology uses multiple proven, patented email scanning techniques to identify potential threats and deliver superior real-time protection from spam, malware, phishing, spoofing and zombie attacks. Administrators can configure the email security solution to establish policies for handling bad email including deleting email, routing email to junk email boxes or routing it to other specified email boxes.

Threats & counter measures Inbound email processing SPF/DKIM/DMARCCheck Rejected email is not stored Junk email is stored in SES junk boxes Connection Management rejects up to 80% of spam and other threats before filtering Filtering removes remaining spam and delivers good email to the Email Server Inbound email is checked to verify the sender is not a know spammer by reviewing corporate and user block/allow lists, validating the sender using SPF, DKIM and DMARC technology and by checking the Dell SonicWALL Email Security reputation data base. In addition to verifying the sender’s IP reputation, the reputation of the email’s content, structure, links, images, and attachments are also checked. Techniques are then applied to check for directory harvest attacks (DHA), Denial of Service (DoS) attacks and to validate the sender. Lastly, advanced techniques are applied to analyze email content, such as adversarial bayesian filtering, image analysis and gibberish detection to uncover hidden known threats or new threats. Email is also scanned for known viruses. In addition to full inbound protection, outbound email is also scanned to ensure it’s good and virus-free, including techniques to identify and block zombie-generated email and alert the administrator incase a threat is detected. 7 Confidential

Multiple integrated anti-virus technologies Provides layered malware protection Dell SonicWALL Dell SonicWALL Email Security is the only email security solution to integrate multiple anti-virus technologies, including Dell SonicWALL GRID Anti-Virus, Dell SonicWALL Time-Zero and McAfee, resulting in protection superior to that provided by solutions that rely on a single anti-virus technology. The solution protects not only from known viruses, but also from suspected viruses. SonicWALL Time-Zero Virus Protection uses predictive technologies to protect organizations from new virus infections before anti-virus signature updates are available. The suspect e-mails are identified and immediately quarantined, safeguarding the network from the time a virus outbreak occurs until the time an anti-virus signature update is available.

Global Response Intelligent Defense network Real-time threat protection Since email threats are continually evolving, email security technology must also dynamically evolve to address the latest threats in real-time. The Dell SonicWALL Global Response Intelligent Defense network, or GRID network, collects and analyzes information from multiple sources and automatically updates installed email security appliances, software and services every 5 minutes with the latest threat information. Dell SonicWALL email security technology performs rigorous testing and evaluation of millions of emails every day, establishing reputation scores for senders and content and identifying new threats in real-time. In addition, the Dell Sonicwall GRID network datacenter is continually updated with the latest threat information from industry threat lists and anti-virus experts such as McAfee. GRID data center threat information is then updated to installed email security solutions every 5 minutes to deliver the most accurate and up-to-date protection against new spam attacks.

Easy to manage Reduces administrative burden Intelligent, automated administration Multi-LDAP server integration synchronization, unlimited domains Anti-spam, anti-phishing, anti-virus, anti-spoofing management: What to block, quarantine Allow/block lists Threat aggressiveness settings for user, group, all Allow/deny user junk box controls Anti-spam auto-updates every 5 minutes Event triggered alerts Customizable, scheduled reports Rapid message search Easy management/reporting The Dell SonicWALL Email Security solutions are easy to install using default configurations for basic needs, but are also flexible enough to support tailored customization. Using the 5-step Quick Configuration option, Email Security can be installed and operational in under an hour. Granular security settings make it easy to customize security for all users, for groups of users or for specific users, including allow/block lists, threat defense aggressiveness settings and management of bad email, whether mail should be blocked, quarantined or routed to alternate mailboxes. Administrators can increase productivity by delegating spam management to end users while still retaining overall admin control. The solutions also eases management by automating mundane tasks such as signature updates, status reporting, and LDAP synchronization for an unlimited number of domains. In addition, reports, event triggered alerts, and rapid message search are available to facilitate administration.

Compliance management Protection from data leaks, compliance violations Outbound email scanned, including attachments Predefined and custom compliance policies Compliance dictionary checks Record ID matching Email routing for approval, encryption, archival Compliance reporting In addition to delivering superior anti-spam and anti-virus protection, Dell SonicWALL Email Security can protect from data leaks and compliance violations. With email security compliance management, an optional service for Email Security appliances and software, email content and attachments are scanned to detect specified key words and alpha-numeric patterns (Record ID matching) and suspect email can then be routed and reported on as required by business compliance policies. Dell SonicWALL provides predefined compliance policies, which can be used as-is or customized to fit an organization’s specific requirements. This enables organizations to meet regulatory requirements based on government legislation, such as, HIPAA, FERPA, GLBA, or SOX; industry standards, such as PCI; or corporate governance activities, such as data loss prevention or DLP programs. Dell SonicWALL Email Security Compliance solutions come pre configured with compliance dictionaries including Financial Terms and Medical Terms dictionaries, which can be edited if desired.  Administrators can also create or import their own dictionaries as needed. Also, the solution comes with pre-defined record IDs to enable searches for social security numbers, bank routing numbers or credit card numbers. Administrators may also custom define Record IDs. Email identified as containing protected data may be routed to approval boxes, routed for internal or external archive or routed for encryption and compliance related email activity may be tracked via alerts and reports.

Email Compliance and Encryption Subscription Services Policy-enforced secure exchange of email To ensure secure email exchange, the Dell SonicWALL Email Compliance and Encryption subscription service is an optional service for Email Security appliances and software that provides integrated, policy-enforced and on-demand email encryption. With this service, policies may be configured to scan outbound email content and attachments for sensitive data and, if found, securely route sensitive email for encryption and secure exchange with customers and partners. Encrypted email can be tracked to confirm the time of receipt and time opened. A notification email is then delivered to the recipient’s inbox with easy-to-follow instructions to log on to a secure portal to read or securely download the email. The service is cloud-based; no additional client software is required. Unlike competitive solutions, Dell SonicWALL subscription services allow encrypted email to be accessed and read from mobile devices and laptops.

Deployment platform choice to best meet infrastructure requirements Dell SonicWALL Email Security solutions may be deployed as a hardware appliance, virtual appliance, windows server application, hosted service of firewall add-on service.

Comprehensive Anti-Spam Service (CASS) Subscription service For firewall customers with c < 250 users Inbound protection only The Dell SonicWALL Comprehensive Anti-Spam Service or CASS, is an add-on service for SonicWALL TZ, NSA and E-Class NSA network security appliances. CASS eliminates inbound junk email at the gateway, before it enters the network. This solution is a good for smaller organizations and distributed enterprises that receive email at multiple locations and need gateway-based inbound email protection for less than 250 users, to reduce network traffic.  

Dell SonicWALL Hosted Email Security Cloud service No on-site equipment to I install or maintain Easy to setup and manage: hosted.mysonicwall.com Preserves bandwidth Email spooling, US and EMEA data centers For US and EMEA SMBs that prefer a cloud service, Dell SonicWALL Hosted Email Security delivers superior protection featuring: Comprehensive inbound and outbound scanning to protect from spam, phishing, zombie and virus attacks. In addition to protecting businesses from email attack, the cloud service preserves network bandwidth because bad email is blocked in the cloud and only good email travels to the recipient email servers. The service is easy to setup and manage via a hosted service portal; hosted.mysonicwall.com Up to 15 days of junk email may be stored in the cloud, and in case an email server is down due to maintenance or failure, email spooling is available to store email until servers are back on line. With Hosted Email Security, there is no equipment to install or maintain on-site , reducing upfront cost, deployment time and on-going administrative burden and the service includes 3-tier, 24x7 on-line and phone support. With Dell SonicWALL Hosted Email Security, businesses reduce administrative burden and free up IT resources for other tasks. Hosted Email Security is available to end user customers and is also available to managed service providers (MSPs) interested in offering an email security service to their end users. The service also includes MSP friendly features and service discounts that enable MSPs to provision and manage a profitable, differentiated email security service for multiple customers with out financial risk 15 Confidential

Dell SonicWALL Email Security Series Platforms for on-site deployment Hardware and virtual appliances Windows software Inbound, outbound, compliance and encryption Platform Suggested max # users RAM (GB) CPU (GHz) DISK (GB) ESA 3300 Appliance 1 to 1,000 2 Intel Celeron 440 2.0 GHz 250 ESA 4300 Appliance 1 to 5,000 4 Intel Core 2 Duo 2.13GHz RAID 1 2x 250GB ESA E8300 Appliance 1 to 10,000 4 x 2.0 RAID 5 3 TB Email Security Software Minimum server requirements: 4 GB RAM, 2.66 CPU, 160 GB Hard Drive. Runs on Microsoft Windows 2008 R2 Server or higher x64 bit only, Microsoft Windows SBS 2008 R2 Server or higher x64 bit only Virtual Appliance Operating System Installed Hardened SonicLinux Allocated Memory 4 GB Appliance Disk Size 160 GB Hypervisor ESXi™ and ESX™ (version 5.0 and newer) In addition to CASS and hosted solutions, Dell SonicWALL also offers hardware appliances, virtual appliances and software solutions for on-site deployment. Dell SonicWALL Email Security hardware appliances are a good fit for organizations from 25 users on up. The appliance comes with a hardened Linux-based OS and the email security application installed. This solution is a good choice for organizations that want complete inbound and outbound email protection on a single system from one vendor.   Dell SonicWALL Email Security Software is for organizations of 25 or more users and is designed to be installed on a Windows Server-based system. This allows the organization control of the platform as well as the email security application. This solution is a good choice for organizations that want complete inbound and outbound email protection on one system, but also require the ability to change, update, or add-on to the Windows-based system. Dell SonicWALL Email Security for SBS is for organizations up to 75 users. Designed to be installed in the SBS server, it provides the full functionality of SonicWALL Email Security including inbound and outbound email protection. This solution is a good choice for smaller organizations that utilize SBS servers that want inbound and outbound email protection and email services on one system. Dell SonicWALL Email Security Virtual Appliance is ideal for SMB and enterprises or managed service providers (MSPs) wishing to leverage shared computing resources to optimize utilization, ease migration and reduce capital costs. This solution is a good choice for organizations that want complete inbound and outbound email protection in a highly scalable VMware® environment.  

Architected for high performance, availability, scalability: Invest as you grow Scalable, redundant Dell SonicWALL Email Security appliance and software solutions are designed to easily scale for growth or to add redundancy, allowing businesses to expand their infrastructure as required with out large upfront costs. One or multiple email security systems may be deployed at a single location or multiple locations and be centrally managed to best meet business requirements. When a single email security system is deployed, email security scanning and management take place on a single system. To expand email security capacity or enable redundancy, additional email security systems may be deployed. In this case one system is configured as an Email Security Control Center system, additional systems are configured as Email Security Remote Analyzer systems. The remote analyzer systems scan emails, route good emails to email servers and route junk emails and logs to the Control Center system to be stored. The control center centrally manages all remote analyzers, and collects and stores junk email received from the remote analyzers. Centralized management includes reporting, and monitoring of all related systems. Systems may be mixed and matched, for example, if 3 systems are deployed, they may all be hardware appliances, or you may chose to deploy one hardware appliance, one virtual appliance and one windows server software based system. In either case, all systems may be managed from a single, central interface and any system may be configured as a control center system or a remote analyzer. As additional systems are added, the email security subscription is shared, so no additional subscription cost is incurred. The Dell SonicWALL’s scalable architecture makes it easy and cost effective to scale email security, support distributed environments or implement a high-availability solution.

Dell SonicWALL Email Security solutions Comparison matrix Features Email Security appliances and software CASS (Comprehensive Anti-spam Service) Hosted Email Security Inbound Protection Yes Outbound Protection No McAfee A/V Optional McAfee Email Compliance and Encrytpion Policy filters Platform Dell SonicWALL Linux OS Appliance VMware Hypervisor Windows Server, SBS (compliance and McAfee options not available for MSFT SBS) Dell SonicWALL FireWALL SaaS The comparison matrix on this slide highlights the differences between the Dell SonicWALL solutions. Businesses that require full inbound and outbound protection or compliance and encryption protection are a good fit for Email Security appliances and software solutions. Dell SonicWALL Firewall customers with less than 250 users that only require inbound protection are a good fit for the CASS solution. Businesses that prefer a cloud service and only require inbound protection are a good fit for Hosted Email Security. Future releases of the Hosted Email Security will add outbound and compliance protection

Managed Service Provider Deployment ready Centrally manage multiple customers (organizational units) One or multiple domains per customer Granular anti-spam, anti-virus and anti-phishing settings per-domain/group/user Global and per-domain reporting Scalable architecture or hosted service, invest as you grow Full UI rebranding (available with appliance and software solutions only) In addition to providing superior protection from spam and viruses, Dell SonicWALLHosted Email Security is also deployment ready for Managed Service Providers. With Dell SonicWALL Hosted Email Security, Managed Service Providers (MSP) can provide email services for multiple customers (organizational units) within a single email security deployment. Each organizational unit may contain one or multiple domains. An administrator can delegate sub-administrator authority by organizational unit. Settings may be managed at an organizational unit level, including LDAP, users and groups, effectiveness, junk summaries, address books, junk store, auditing and reporting. Outbound email can be routed through the Dell SonicWALL Email Security system for some or all clients as desired. In addition, the flexible architecture allows the MSP to start with single system and easily move to the fail-over enabled, split-mode architecture as their business grows. MSPs can easily deploy additional systems for new or existing customers with minimal incremental investment. Full UI re-branding is easily configured to allow MSPs to promote their service offering. The Hosted Email Security solution is also available for MSP deployment. With Hosted Email Security, there is no upfront equipment to install or manage on site, reducing upfront deployment expenses, capital and administrative costs. Financial risk is minimized with pay as you go service pricing, partner discounts and additional discounts with volume purchase. Partners may purchase Hosted Email Security via distribution or directly at hosted.mysonicwall.com.

Dell SonicWall Email Security solution Powerful real-time, anti-spam, anti-virus protection Easy to set-up, administer, saves time Compliance violation protection and mobile-ready secure email exchange Platform choice to meet infrastructure requirements Architected to scale, minimize upfront costs Deployment ready for managed services With innovative , multi-layer protection techniques for both inbound and outbound email, the Dell SonicWALL Email Security solution delivers superior email protection today—while standing ready to stop the new attacks of tomorrow. Multiple proven, patented email scanning techniques deliver superior real-time protection from threats such as spam, malware, zombie and phishing attacks. Compliance scanning, encryption and management protect from confidential data leaks and compliance violations Automated management and reporting saves administrator time. Flexible deployment options are available to best meet business infrastructure requirements. The solution is architected to scale so you can configure the email security systems for growth and redundancy to allow businesses to grow their infrastructure as required with out large upfront costs The solution includes features to enable Managed Service Providers or large enterprises to provision and manage email security services for multiple customers or departments.

Dell SonicWALL Email Security Proven expertise, industry leading technology 10,000+ customer installations 2 million+ mailboxes protected Global deployments 14+ languages supported Large customer installations with tens and thousands of mailboxes 24 x 7 on-line and phone support Industry leading technology Email Security patent leader 14 approved, many pending SC Magazine 5 star overall rating Dell SonicWALL Email Security solutions are deployed worldwide, with over 10,000 customers and over 2 million protected mailboxes. We are the patent leader for Email security with 14 patents and more pending and have been recognized by SC magazine with a 5 star overall rating. With Dell SonicWALL Email Security solutions, we deliver industry leading technology and proven expertise that you can depend on to protect your business communications.

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