CISCO CCIE Program January 2006 OVERVIEW: Twenty to 45-minute customer overview of the CCIE Program describes the purpose of expert certification, the process, the technical tracks offered, and how the exams are developed. Time sensitive slides include the current number of CCIEs, industry awards received, and recent program announcements, current as of March 2005. OBJECTIVES OF THIS PRESO: Educate and create awareness and preference for Cisco CCIE certification. Refers customers to CCIE Website for further information. TARGET AUDIENCE: Customers or partners unfamiliar with CCIE, or those who are aware but want to know more about it. VALID PERIOD OF THIS DOCUMENT: Most slides should remain valid for one year. Time sensitive slides are noted. Check with CCIE marketing manager (lohaver@cisco.com) for updates. COMMUNICATION PRIORITY: Deliver as needed or requested.

Cisco CCIE Program Premiere certification program identifies and recognizes expert-level knowledge and skill in networking Develop and deliver relevant, valid and high-quality exams Deliver meaningful benefits to certified individuals and partners

CCIE Industry Recognitions Updated 12.09.05 Highest Cisco Professional Salary January 2005 Cisco Takes Top Honors for 4 Years Running #1 Most Respected High-Level Certification #1 Best Overall Certification Program Hottest Certification for 2005 December 2005 #1 Overall Professional IT Certification December 2004 #5 Most Important Certification August 2004 OVERVIEW: Summary of recent industry awards given to Cisco’s CCIE expert certification program TARGET AUDIENCE: Any external audience: customers, partners, press VALID PERIOD OF THIS DOCUMENT: Valid as of March 2005; most awards are given towards the end of the calendar year. Contact Lora O’Haver (lohaver@cisco.com) for update. COMMUNICATION PRIORITY: Deliver as requested or needed On the Analyst and Press world we have received many awards this year that position us above our competitors relative to “Support performance”, “web support”,”engineer certifications”, and also value to the customer. I believe this puts us in a very good position and gives us time to address the quality issues that we do believe we have and we will be very sensitive about making accelerating those changes so not to allow time for erosion of our position in the market. TRANSITION to next slide… CCIEs Among Top Salary Earners December 2005

The CCIE Program Cisco’s highest level certification Twelve+ years as industry’s most rigorous program--copied by many Consistent winner of awards for desirability, reputation, quality of certification Constantly update and revise exams to evolve with industry

CCIEs Worldwide Experts in the subtleties, intricacies and challenges of networking Less than 3% of all Cisco Certified Professionals Just under 13,000 worldwide Demonstrate a strong commitment to training, study, and education to maintain certification Somewhat TIME SENSITIVE INFORMATION (# of active CCIEs)

Achieving CCIE Certification CCIEs must pass two exams. The written qualification exam has 100 multiple-choice questions. The lab exam is what makes CCIE different; the full-day, hands-on exam tests ability to configure and troubleshoot equipment. Not all lab exams are offered at all lab locations.

CCIE Tracks Routing & Switching Security Voice over IP Core networking cert 68% of all bookings Labs in all regions, all worldwide locations Security Introduced 2002 Fastest growing cert; 15% of bookings Labs in Beijing, Brussels, RTP, San Jose, Sydney Voice over IP Introduced 2003 13% of bookings Labs in Brussels, RTP, San Jose and coming soon in Asia Storage Networking Introduced Nov. 2004 Lab opening Q4 2005 Labs in Brussels, RTP, San Jose Service Provider Networks Introduced 2002 3% of bookings Labs in Brussels, Hong Kong, RTP, Sao Paulo, Sydney Recent changes have lessened the amount of overlap and focused on more depth in the examinations. Currently the written labs lag a bit behind the lab exams in this migration. Tracks are built, changed, and are retired as the industry changes.

Process: Steps to CCIE Certification Routing/Switching Written LAB Security Written LAB Storage Written LAB Service Provider (Written exam choices) Cable Content Netwkg Metro Ethernet Each track uses a combination of computer based and lab based (or other format) exams Dial LAB Optical DSL WAN Switching IP Telephony Voice Written LAB

CCIE Assessor Lab Determine your readiness for the CCIE Lab Exam Dated:1.17.2006 Determine your readiness for the CCIE Lab Exam www.cisco.com/ccie/ assessor Official. First CCIE lab preparation product from Cisco Preview. Exam-quality scenarios developed by CCIE team Web-based. Configure live, remote equipment from your laptop OVERVIEW: Summary of recent industry awards given to Cisco’s CCIE expert certification program TARGET AUDIENCE: Any external audience: customers, partners, press VALID PERIOD OF THIS DOCUMENT: Valid as of March 2005; most awards are given towards the end of the calendar year. Contact Lora O’Haver (lohaver@cisco.com) for update. COMMUNICATION PRIORITY: Deliver as requested or needed On the Analyst and Press world we have received many awards this year that position us above our competitors relative to “Support performance”, “web support”,”engineer certifications”, and also value to the customer. I believe this puts us in a very good position and gives us time to address the quality issues that we do believe we have and we will be very sensitive about making accelerating those changes so not to allow time for erosion of our position in the market. TRANSITION to next slide… Economical. Less than 1/3 cost of lab exam Customized. Assessment provides score, command line feedback and references for further study

Ten worldwide CCIE lab locations Beijing RTP Brussels Tokyo H Hong Kong San Jose Bangalore Sydney Dubai Sao Paulo Ten worldwide CCIE lab locations

Recertification Ensures current level of technical expertise Three categories – Active, Suspended, and Inactive Must pass a CCIE written exam every two years; all CCIE written exams eligible Inactive CCIEs lose benefits and recognition More than 90% of all CCIEs are still active

R&S Exam Content Development Input sought from: Cisco Business Units/ Technology Groups Cisco Standard Architectures (AVVID, SAFE) Advisory Subject Matter Experts Technical Support TAC Cases Technical Bulletins, Best Practices, Whitepapers Enterprise Technical Advisory Board Focus Groups/ Customer Sessions CCIE Field Surveys Reaching out to extended team ensures exam is realistic and relevant CONTENT ADVISORY GROUP CONTENT MANAGER EXAM OBJECTIVES and BLUEPRINTS

What’s New in CCIE January 2006: CCIEs allowed to initiate Severity 2 level service requests with Cisco Support online. December 2005: CCIE introduces first official practice lab and assessment—the CCIE Assessor Lab. October 2005: CCIE Voice labs opening in RTP and Sydney; CCIE SP lab available in Beijing. March 2005: CCIE in Storage Networking announced. March 2005: Metro Ethernet introduced as option for CCIE Service Provider. Dec. 2004: Cisco TAC begins sending service requests from CCIEs directly to core support team. TIME SENSITIVE INFORMATION

Benefits of Earning Your CCIE Strengthen your personal qualifications Earn the respect of colleagues and employers Open new opportunities by expanding your technical knowledge Display official CCIE logo Network with other CCIEs

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