Microsoft Lync / Skype for Business Feature Overview & Enterprise Case Study at UNC Brad Sharp CHECO Fall Conference 09/22/2015

Microsoft Nomenclature Lync vs. Skype for Business Lync Service Desktop Application Mobile Application Skype Skype for Business

Background at UNC Challenges Multiple Instant Messaging Clients No standardization No enterprise support Required additional external email accounts Different Departments were using different products No Enterprise Web Conferencing Software Options Video Interviews Internal Collaboration with Faculty and Staff Offsite External Collaboration Solution On Premises Lync Pilot Microsoft Lync / Skype for Business Included with Office 365 Subscription Desktop Client Included with Office 2013

Feature Overview Enterprise Messaging Instant Messaging Video Call Voice Call Collaboration Present Screen Present Application Present PowerPoint Add Attachments Share Notes Interactive Whiteboard Q&A Polling

Feature Overview Enterprise Messaging (Continued) Integration with Active Directory Groups UNC Use Cases Dispatching Audio Visual First Response Screen sharing for enhanced troubleshooting Application sharing to enhance phone calls Discreet real-time communication during meetings or while on the phone

Feature Overview Web Conferencing Video and Voice Conferencing Allows for connection with external constituents Allows up to 250 participants Collaboration Present Screen Present Application Present PowerPoint Add Attachments Share Notes Interactive Whiteboard Q&A Polling Ability to Record Meetings UNC Use Cases CHECO Board Meeting Academic Affairs international meetings Meetings with external vendors

Feature Overview Microsoft Outlook Integration Automated Status Updates Automated Out of Office Notifications Missed Conversation Emails Conversation History Folder Setup web conferences with one click

Feature Overview Microsoft Outlook Integration (Continued)

Feature Overview Vendor Agnostic Integration Apple OS X Apple iOS Android Windows Phone

Feature Overview Skype for Business Web App Client not required to connect to a meeting

Demo Supplemental Hardware used at UNC Skype for Business Key Features Recording

Implementation at UNC Application was Installed with Office 2013 Enabled Licensing on Office 365 Top Down Approach Leverage IM&T Governance Groups Campus Marketing

Next Steps Classroom Integration Enhanced Online Learning Lecture Capture Office 365 Video Integration Student and Faculty Staff Integration

Quick Microsoft Office 365 Update Account Manager Update (Mark Bleakley > Phil Peerman) Phil Peerman will be taking over responsibilities as the Microsoft Account Executive covering HiEd and K12 in CO. Phil is based out of Seattle, Washington and lives just a few minutes from Microsoft’s headquarters.   He’s been an Account Executive with Microsoft in our Education group for more than five years and is excited to be working with a broad group of accounts in Alaska, Colorado, Idaho, Iowa, Montana, and Wyoming.   Because of the multiple time zones that Phil will be covering, you will most likely be able to catch him between 8-5 PST ( 10-7pm CST ).   Here is Phil’s contact information:  Phil Peerman, Academic Account Executive, Direct # - 425-538-4436  Mobile # - 206-234-7445  Email: philpe@microsoft.com

Prior to Sept 1 * Office 365 Plan E1 Office 365 Plan E3 Exchange Online Email, Calendar, Contacts    Skype for business IM, Presence, Web Conference    Standard Services SharePoint Online and OneDrive Team sites, Video, storage, sharing    Yammer Enterprise Social    eDiscovery Search One tool for eMail and Documents    Office Online Edit Office documents in a browser    Office Project Online Manage projects    Office 365 ProPlus Office Pro Plus or Office 2011 for Mac, Office for iPad *   Rights Management Services Encrypt eMail, Documents   eDiscovery Hold/Export , DLP Advanced compliance – Legal tools   Advanced Services Analytics, PowerPivot, Visio services Data Analysis   Voicemail support Unified Messaging in Inbox   Full Voice with PSTN Replace PSTN  Price per user/month (Faculty / Student) FREE US$ 4.50* / 2.50* US$ 3.00* / 6.00*

As of September 1 Office 365 Education Exchange Online  FREE Email, Calendar, Contacts  FREE Skype for Business Online IM, Presence, Web Conference  Standard Services SharePoint Online and OneDrive Team sites, Video, storage, sharing  Yammer Enterprise Social  eDiscovery Search One tool for eMail and Documents  Office Online Edit Office documents in a browser  Office Project Online Manage projects  eDiscovery Hold/Export , DLP Advanced compliance – Legal tools  Analytics, PowerPivot, Visio services Data Analysis  Advanced Services Voicemail support Unified Messaging in Inbox  Rights Management Services Encrypt eMail, Documents  Office 365 ProPlus Up to 5 installs on PC or Mac + mobile devices US$ 2.00** / 1.50** incl. w/ benefit* Additional Services Full Voice with PSTN Replace PSTN coming soon Advanced Threat Protection Protection against unknown malware and viruses coming soon *ProPlus license included at no additional cost when Office is purchased for all faculty and staff **ERP per user/month (Faculty & Staff / Student)

Director of Infrastructure & Support Services Questions? Brad Sharp Director of Infrastructure & Support Services (970) 351-2654 Brad.Sharp@unco.edu CHECO Fall Conference 09/22/2015